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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,496 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started using the Bose QuietComfort Ultra Earbuds, and they’ve quickly become one of my favorite pairs of wireless earbuds. The first thing that really stands out is the noise cancellation. As soon as you put them in and turn on Quiet Mode, outside noise almost disappears. It makes a huge difference when you’re trying to focus on music, podcasts, or calls. The sound quality is excellent. Music sounds full and balanced with strong bass, clear vocals, and good detail. Whether I’m listening to music, watching videos, or taking calls, everything sounds crisp and immersive. The immersive audio feature also adds a wider soundstage that makes the listening experience feel more natural. Another thing I like is the comfort and fit. Bose includes different ear tip and stability band sizes, so it’s easy to find a fit that stays secure without feeling uncomfortable. I’ve worn them for hours without any issues. Battery life has been reliable, and the charging case makes it easy to keep them powered throughout the day. Overall, the Bose QuietComfort Ultra Earbuds deliver excellent sound, industry-leading noise cancellation, and all-day comfort. If you’re looking for premium wireless earbuds with some of the best noise canceling available, these are definitely worth checking out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for work. The sound is amazing and the noise cancelation works flawlessly. Comfortable in the ear and comes with multiple ear bud rubbers to adjust to your ear. Not as slim lined as others but better quality for sure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Ultra Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the prior version as well and they are outstanding. The newer ones have better designs for in ear placement. Audio quality is always superb and pretty good battery. Feels alot of more secure to wear them around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    All day everyday

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I do pretty much everything with theses headphones. They're comfy, don't fall out during workouts, easy to connect, and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Worth buying!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit very well and the sound is great! I really like the look of them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Product in Every Aspect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are so comforting to ears if we wear long hours. Noise cancellation is better than apple AirPods and Sound quality is top notch . This product connects to device very fast . Battery life is amazing and good long life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and noise canceling. Comfortable and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Close, but no cigar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This noise canceling feature was otustanding. The fit, top shelf. Unfortunately, you can only connect to a single device and no automatic switching from one device to another. I ended up returning the product for AirPod Pro (2nd generation) earbuds. Auto switching and multi connections were just to valuable to let go. It’s a shame, too. I would have really liked the comfortable fit of the Bose. If you can do without the auto switching and multiple connections, you won’t go wrong with these Bose earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love the noise cancellation battery save low all-around great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is the only great thing about these. Connectivity is terrible and they are not built to last. Bought these 4.17.24. After a couple months of having them I was having issues with keeping them connected to my laptop, which was one of the primary things I needed headphones for. Now they no longer connect to my laptop so I only use them with my phone. I still have issues with them disconnecting from my phone so I just deal with it. However, this last week my right ear bud has started making loud noises no matter what environment I'm in. Of course I went to Bose customer service and my warranty has expired. Best they can do is have me send in my current headphones and try and fix them but I have to buy a new pair in order to do so. Seeing as a new pair is $200 and I just bought these for $325 I will not be sending my headphones in. I am gladly switching back to Beats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Best noise cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling ever, love the color and the fit. But had issues of connectivity with one of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect fit great quality noise cancellation stylish with excellent battery life very sensitive controls not too much pressure needed really awesome product. Thank you.Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, terrible reliability.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were amazing. I loved using them and trying to discover how the noise cancelling worked best. Unfortunately the sound was best experienced in a space where you're not near wind, and not moving around much. The earbuds would wiggle out and having any wind nearby would create a buffeting popping noise in your ears from the ANC trying to compensate. Also, all edits were through the Bose app, which wasn't the speediest to load or push changes. They eventually got returned, but not before the right earpad detached from the plastic housing, leaving it unable to be used. It works, but also it broke in < 90 days with daily use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose 2nd Gen earbuds are a downgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this set after a dismal experience with the Bose QC II debacle. The connection issues were few and far between however still present. Often times I'd have to reseat/remove the buds for a second or two in order to get them to connect. Call quality was probably worse. I grew tired of constantly being asked if i was in a tunnel talking or constantly being asked to speak up. It became normal of being told that i was sounding like a robot whe having conversations. And yet again the right earbud suddenly would not broadcast higher than 10%. I cleaned these as instructed by Bose as always and the identical issue of why i returned the QC II's was the exact reason these were returned as well. The sound quality, fit and ANC were great and i wanted so badly for these to work however at this price point the bad simply outweighs the good. I returned these also. The first gen QC earbuds were simply better mainly because they just functioned as designed. It's my honest opinion that Bose 2nd Gen earbuds are indeed a downgrade from the 1st Gen QC earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am very sorry that you are facing audio and connectivity issues with your QuietComfort Ultra Earbuds in comparison with the first generation.

      If you still haven't returned the earbuds, I would suggest trying to fully reset the earbuds, following these steps as it can help with your audio or connectivity issues: https://bose.life/460LTkN

      If you need further assistance, don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No electronic deserves five stars but this one is close. They’re very comfortable in my ears sound is awesome and I love that you can tune everything else out or you can have it just so you can hear the music and anybody talking around you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    keeps disconnecting from bluetooth

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they new they work beautiful. Sound, bluetooth range and battery life good. However after 3 moths or so bluetooth start disconnecting. Some times work once you the earbuds back in the box and wait for a minute. Other times you have to reset and the buds and ''forget this device " on the phone to reconnect. And there are times you just left it alone and go without it. I already replaced my original and the replaced ones is with the same issues as my original.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Angel, I am happy to hear that you love the sound quality, Bluetooth and battery life of your QuietComfort Ultra earbuds, but sorry you are sometimes experiencing connectivity issues with them. I would recommend resetting them in order to clear any errors, following these steps: https://bose.life/qcufr Contact us for further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    99.9% !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is outstanding. No connection issues, and the BOSE app makes it easy to up the firmware on these. The noise cancelling on these is great, and it really enhances the fidelity of the music when the hussel and bussel of the outside is muted out. My one complaint, and its so minor that I wouldn't change my 5 star review is that the volume of calls is a bit lower than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, more comfortable than AirPods, sound great and noise cancellation is excellent for pods. Buying another pair for my daughter for X-mas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose still dominates on is product but I'm not goin to lie process are getting crazy. Only thing I'm mad about is my brand new set not more than 6 days after i bought it was stolen. So all i can say is noise canceling is still superior, sound is still top notch, an battery life was decent at full charge it holds not 7.5 hrs constant use of music an videos at full volume noise canceling. To me that's very good i use it goin to sleep an sometimes it still goin even after 10 hrs of me sleeping on it. That's just me tho so don't hold me if yours acts different or whateves. I use mine to my own specs an uses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    They are great 90% of the time.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned just about every model of Bose wireless earbuds. The have been the best in sound and noise cancelation and the worst in Bluetooth connections and loosing the fiddly little bands that help lock them into the ear. I wish they had the earbud finders that the older models had. I'm usually very loyal to brands but I'm thinking about looking at other high end wireless earbuds now.

    I would recommend this to a friend