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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,496 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot; great quality and I can hear really well but they come out of my ears a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass was very nice on these ear buds. They actually stayed in my ear which was a real struggle with other brands i have tried. I love Bose products, they have never disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Left ear static noise makes these things annoying!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra earbuds have great sound - the bass is great (maybe too much!), the mids aren't super offensive (and can be scooped with in-app EQ), and the highs are clear and crisp. As far as earbuds go, these do offer a superior experience that I think would make most people happy. Active noise cancelling on these rival their headset counterparts and make commuting (I travel via the NYC Subway) a lot less painful. The earbuds fit well into my (smaller) ear canal and the seal is perfect. For all intents and purposes, these would be my ideal earbuds, more so than the Sony WF-1000 series earbuds. So why the 2-star rating? There's an incessant, annoying, and ever present hissing/static noise that comes from the left ear-bud, no matter how hard I try to fix it. I've tried resetting these ear buds, I've tried connecting to a different audio source, everything. I'm not sure if my pair of earbuds are specifically defective, but it I can hear it while listening to music, podcasts, you name it. This doesn't sound like regular "floor noise", but that something is seriously wrong with these earbuds. Doing a quick Google search reveals similar issues with this model specifically. I will be returning these today and going with the inferior Sony earbuds just so that I have something to use.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luke, I'm happy to hear you like the QuietComfort Ultra Earbuds' sound! As you correctly said, the sound can be fine-tuned to your liking via the in-app EQ. It's also good to hear that you got on well with the earbuds' fit, and with the noise cancelling.

      As for the noise you've described in the left earbud, thank you for trying some troubleshooting. I can confirm that this sound is normal; you may be able to hear a faint digital artifact when in a quiet environment, not listening to music, and noise cancelling is on high. If you're also hearing the noise whilst listening to music, we can proceed with offering service; however, if the issue is still present on your exchange set, it will ultimately be down to the earbud’s design.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great For Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Fit well in my ear and battery is long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Choice if You Want to Spend the Money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These a great earbuds. I feel the price is a little outrageous given the comparative quality of other brands. These feel great in the ear and the immersive mode definitely delivers. Can't go wrong with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am almost always in a noisy environment. I have used earbuds for years. I love these Bose because they are the first true noise canceling ear buds. Someone can walk up behind me and talk to me and I don't hear them or even know they are there. The sound quality is exceptional! They are definatley worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a problem with finding the right sized earbuds. For some reason earbuds dont stay in my left ear, they fall right out. These fit great and stay in place for hours. Theres plenty of other reviews detailing the amazing sound quality, but that doesnt matter unless you can actually wear the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Like in the clouds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it’s like in heaven!!! No better sound I have heard before!! Confortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High Quality Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Outstanding sound. Rich bass. Truly immersive in noise canceling mode. Battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    low volume :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear, but very loud on calls, you can't hear the conversation. I have to disconnect and talk on the phone (I hear them with very little volume) a little difficulty when adjusting them to the touch. You can't do many things with your iPhone to improve connectivity (compared to my estphone bits) They are not so good for what they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose, I'm happy to hear you like the audio quality of your QuietComfort Ultra Earbuds! You mentioned that you're having issues hearing calls well, as things are too loud. This is unusual, so try a simple reset of your earbuds here: https://support.bose.com/s/article/resetting-your-product-quietcomfort-ultra-earbuds?isSessionCreated=true&language=en_US. If that doesn't help, then please contact your local support team, so we can take a closer look at all the issues you've mentioned above, with a view to resolving these. Thanks! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quiet Comfort Moonstone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bose for the last 10 years. These are nice noise cancelling headphones, and if you can swing the price tag go for it. Be aware though they are easy to lose. Lately, which I only dealt with from this line and the prior rendition is a slight connectivity issue with my apple devices. Otherwise 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s useful and works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good style and decent sound output. A bit tricky in functionality. Background noise is high for opposite person on voice calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BEST IN CLASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in ear headphones I've ever used. Top quality sound and they fit snuggly in my ear. If you're considering these, get them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing, I work construction and couldn’t hear anything, but the music and my pod cast , only returned cause price is a little steep and well there’s so much going on with the noice canceling that they only lasted 4 or 5 hours top compared to my jbls 8 hour battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are by far the best ones I've ever owned. I wore them on the plane and the noise canceling was amazing. They are comfortable and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation, great sound, & secure fit. Definitely needs muliti point connection, especially at this price range. App needs polishing to be more responsive, it's quirky

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling headphones. Comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose UltraQuiet review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this product as 4 stars for the following reasons. Pros 1) the sound quality is absolutely fantastic, and the app really gives you the ability to customize how they sound. 2) they seem to be rather durable and the build quality is good. 3) the call options are really sound. Over all the pros outweigh the only cons. Cons 1) they are extremely uncomfortable no matter what size i change the rubber pieces thag came with them too. Maybe its just my ears, but if i wear them for more than 20 minutes i get a wicked ear ache. Its not a volume issue, its the over all fit. Are the worth the premium price? Id say yes. 4 stars for a quality product. Minus 1 star for the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bose Quietcomfort Ultra

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing noise cancellation long battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not fit tightly keep popping out other than that pretty good sound and lasting battery

    I would recommend this to a friend