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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,496 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So good they will make you cry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOST AFTER 45 HOURS! Still the best headphones I ever had. Too bad they weeynot more expensive i may not have lost them. Oh boy do i miss that boice cancelling that technology is a lige saving experience of you yave trouble sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and noise cancellation is top notch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Bose earbuds before a flight trip. They were amazingly quiet during the flight. I enjoyed a movie on my phone and the volume was loud. Two thumbs up. High recommend the Bose earbuds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I Thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than I thought they were going to be. I should not be so surprised though they are Bose. I listen to a range of music from contemporary Christian to some rap - these boom when they need to. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! Bass is great, they stay in my ear without falling out and the noise cancelled is good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recomend thjs product, the noise cancellation and the coformt is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and sound with good options to cancel noise. Also the battery life is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose is Boss!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound, I lost my last pair overseas and was horrible without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, battery last up to 6 hours non stop use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I am sorry I can't with these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and a competitor's I won't mention so I don't sound like I am pushing something. -I am SHOCKED and mad that I am returning these. I can't believe I have to keep the pair of true wireless headphones that costs significantly MORE, and are genuinely out classed, along with every other brand, when it comes to noise canceling. So why am I keeping something "inferior" and returning these? Well, here goes: - The Bose's ergonomics make wonder if they have ever seen a human ear. - The smartphone application, Bose Music, for all real intents and purposes, must be used. (Stop it. Yes, it does.) - Bose is VERY proud of their "immersive" setting within Bose Music. And they have a right to be, it is very impressive. But all they did was knock the top two levels off the noise canceling slider and put them in another area of the app. If you like podcasts you will struggle as you have to adjust the app and you can't use the app. - They are being nicer to their competitors than they mean to be by doing this. Bose Music has 10 noise canceling levels. The best competitor out there is MAYBE up to Bose's level 8. But the tuning isn't as good even if we say the others are at an 8. Then there are not one but TWO God-Mode noise canceling levels after that. They just are without equal. BUT, they are in another tab and your options are Off, Immersive Still and Immersive Motion. If Bose would just put them in the same tab as the noise canceling slider and I would put up with the connectivity issues. Bose would be less full of themselves if they put them in the same tab but called the choices: "So Much Better Than Everyone Else Option 1" and "Bottom-of-the-Mariana's-Trench-Quiet (You know we could totally blow your ear drums right now way WORSE than Mariana ever imagined, right?) Option 2" Come on... - I bought a THIN plastic and silicone aftermarket cover to protect the nice Bose charging case. Basically a Faraday cage with a signal that already struggles. It's not my devices. I have an I-phone 12 I think, work phone, and a Samsung Fold5. So I am not trying to hook these up to some 2003 Motorola Razor. For ME noise canceling is THE most important thing. I would keep these over anything else IF I COULD USE THEM with any semblance of reliability even though: Bose don't fit as well, don't look as good, don't sound as good, the app barely works, when it does it is full of bloat settings, and their closest competitor costs significantly more. Sometimes it be like hey Bose, zip it and take my money and they still lost me as a consumer. Killin'meMan.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your review. I'm sorry to hear that you weren't convinced by the design of the QuietComfort Ultra Earbuds and the Bose Music app. We attempt to design products and apps that cater to the tastes of as large a customer base as possible.

      As for Immersive Audio, this function is designed to increase the life-like experience of listening to your music. While this function is optional (the default setting is "Off"), "Still" will make your audio sound like it's coming from two stereo speakers in front of you, while "Motion" sounds like it's coming from two speakers in front of you that follow the movements of your head. We believe in what the Immersive Audio options have to offer, however each customer's experience is different and I'm sorry to hear that you didn't enjoy the "Still" and "Motion" options here.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Bose’s sound quality. My last ones lasted several years, but eventually broke. I love the variety of colors!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Say No!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little lackluster than I expected. I have only owned them 2 months and somehow the quiet and immersion modes have stopped working AND the left ear crackles sometimes. I may have used them 8 times. They are in a case on my dresser! That’s just NOT acceptable. Not for $300!!! And the case is flimsy. It may not last long if you carry them around or use daily. I had a pair in 2019 that in every way was better and had a feature that found them if misplaced. Bose did not show up for these. Worth maybe $100 in best condition. If they work correctly they are not bad. But not spectacular.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Heather,
      It is very odd that the two modes have stopped working. Please make sure the earbuds are being worn correctly (https://bose.life/43wX5nJ) to ensure that the noise-cancelling works correctly. Also make sure that you have the correct mode set (https://bose.life/4fHf4xB).

      You can also reset your earbuds (https://bose.life/460LTkN), as this will return them to the out of box state. Along with contacting us (https://bose.life/contact) as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My new ears toy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , good quality perfect ear feeling and likes always Bose is the best sounds ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great and, much more importantly, fit well while providing fantastic noise rejection with high quality audio!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling feature! This is exactly what i was buying them for, and they far exceed my expectations! If you're on the fence about whether or not you should buy them, go ahead and do it! You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definetly Worthwhile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Noise Canceling earbuds today. The immersive audio that is special to these pairs allows you to feel as if high quality speakers arround you are playing and not the earbuds. A must try experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, not ideal for small ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but honestly the fit is not good for small ears. Constantly slipping out. If I manage to somehow get a good seal, I can’t talk or move my head without them falling out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sanu, thank you so much for sharing your honest feedback, we truly appreciate it. We’re delighted to hear you’re enjoying the sound quality of your Bose QuietComfort Ultra Earbuds. At the same time, we understand how frustrating it can be when the fit doesn’t meet your expectations, and we’d love to help improve your experience.

      To help with this concern, check our support article at https://bose.life/48APdEG which will address your concern. Hope it helps!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for under 5 hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelling. Only drawback is short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    They are the best I've owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect. The best I've owned. The sound its perfect and the way they fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I was surprised at how long they stay charged. Also bought these for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great new buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and great noise cancellation. New sound emersion feature is cool! Another great Bose product.

    I would recommend this to a friend