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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2497 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,497 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but there is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was amazing but didn’t fit in my ears like the xm5s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with anything bose products. They sound great and good base in the ear buds,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sports event worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Call quality is good. Noise reduction made me a believer with these earbuds. I can sit in a gym with over 10 volleyball nets with players yelling and coaches refs blowing whistles and I can’t hear all that.the only flaw is that I always end up accidentally touching them with my hand and pausing or accidentally changing the song.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound, they work easily with my phone and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very Solid, Great Sounding Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, secure for with very exceptional sound quality. The buds do transmit some wind noise during road cycling and the transparency mode could be a bit louder as to the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    sounds good to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as good as it claims. Excellent sound , comfort and noise cancelling.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    What they say about the Bluetooth is real!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Bluetooth. Connectivity issue was a users error or people not having the latest update but it truly is a terrible problem. Had them turn off serval times within 5 days of use and eventually took close to 30 min to establish reconnection. I went back and grabbed a pair of Sony wf-1000xm5 and won’t be going back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jaeger,

      I am sorry to hear about the connectivity issues you are experiencing with your QuietComfort Ultra earbuds.

      If it is still occurring, please try to factory reset the earbuds to clear any error state. You can find the steps here: https://bose.life/qcufr

      For further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wonky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get these. I’ve owned a good amount of Bose headphones and their quality, durability and sound quality have always been top tier for me. Used them through 2 deployments and never had any issues. Unfortunately, I can’t say that for these. The constant, random disconnections from the phone. The numerous times they wouldn’t sync with each other (audio would be ahead on one, not the other). The repeated times they would shut down and be non responsive with a supposed 90% battery remaining.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you're a long-time admirer of Bose, Wilfredo! If your QuietComfort Ultra Earbuds are disconnecting randomly and not playing in sync, then try rebooting your connected mobile device, to see if that helps. Also try connecting a different device, to compare performance there. If issues persist, our support team will be happy to help you as well: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best sound quality will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last for a good time and very good sound and it does reduce noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and battery life are second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful in person. Decent sound but not amazing. Not sure if it’s my pair or something wrong with this item, but I hear a fair amount of crackling periodically and one time one of the buds popped. Still like them but definitely should’ve bought the headphones instead or browsed around some more. Not the worst but also not the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My baby

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great !!! And the color is beutiful, i love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great choice for earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancelation and sound quality fits great aswell

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds the best, sound quality incredible and fit perfect to my ears

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of brand is outstanding can’t get enough of the sound and style

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves the quality of sound when using this item. Very clear when in use while blocking out all outside sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, good base tone. Easily connects via bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort ultra 2 gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds....nothing compares. Best noise cancellation and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, fits well. Works as it says it will.

    I would recommend this to a friend