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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,488 reviews
  • Rated 5 out of 5 stars

    Sony earbads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I used Sony before but this headset is better. Only issue is it does not change to multiple device automatically, you need to change it manually. Overall great headset

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid, do not buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to quality just doesn't check out. Audio quality poor when comparing to what I was trying to replace. Non stop issues with connection. These clearly have problems with Apple connections. Two I phones and an I pad pro all have same connection issues. One of the phones has app installed the other does not. These seem to only be stable when paired to Alienware laptop however the audio is terrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mark,

      I am sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds.
      If you are still experiencing connectivity issues, please make sure your earbuds are up to date with their software and try to reset them, following these steps: https://bose.life/qcufr

      If you need any further assistance, you can always contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Earbuds are the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever purchased. You will not be sorry you picked these up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an apple girlie but these are AMAZING! I am so impressed everything about them is a 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Bad staying in ear. And too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YOU WONT REGRET ITTT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG THESE ARE AMAZING... BEST EARBUDS I EVER OWN..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $300 for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally not even connected more than 5 times. After the 6th time and every time after, the right earbuds internal microphones used for noise cancelling failed. It sounded like someone was "blowing" into the microphone and I could not fix it through any of Bose's troubleshooting recommendations. Horrible QC for headphones that are this expensive and "high end". I upgraded my 1st gen Airpods Pro to the 2nd generation and that was a better investment than these "Ultra" earbuds. Great noise cancelling though. I'm just glad they broke after 1 day so I could still return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Marc,

      It is great you enjoyed the noise-cancelling highly unexpected that it would stop working, and I understand you returned them because of this. Should you decide to try the earbuds again. I'd suggest making sure that you're not in in aware mode by following our guide here https://bose.life/3N0Sbsh and check that the shortcut https://bose.life/49SWXSp is not being pressed. Please also contact us https://bose.life/contact, as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great online - pickup in store experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected- ready for store pick-up quickly - pleasant store experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my daughter wanted for Christmas. She loves Bose and the color Best Buy offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son absolutely LOVES these buds. His friend recommended them since his one of his ipods gave out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the sounds giver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best gift provided to my nephew who just graduated high school, and he loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low while on a call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music wise amazing but when you’re on the phone call it’s really low.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Rebeca,

      Thanks for leaving your thoughts on the QC Ultra earbuds. Music volume and call volume can sometimes be separate on your paired device, so you want to make sure the volume is turned up on the device for the calls as this could be why you're experiencing low volume. Please refer to your phone's user guide for instructions on how to adjust this.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones Get allot of use out of these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope dope dope yoh should buy some pretty dope pretty dope

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re Bose, I haven’t had a bad experience with any Bose product I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved these for the first few days, but then the right earbud started making a very loud static hissing noise. Thankfully bose is sending me a replacement pair :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy online ordering and locker pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comfort is Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I use them for work and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great and that’s exactly what I was looking for

    I would recommend this to a friend