Customer Ratings & Reviews
- Model:
- 882826-0050
- |
- SKU:
- 6571356
Customer reviews
Rating 4.3 out of 5 stars with 2413 reviews
(2,413 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Bought for Wife (Christmas present). The true test will be if it works well while riding mower. Will update in the spring time.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Not built to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great in terms of listening quality, comfort, etc. However, one of them just physically broke (in my ear when wearing it) after one year and 9 months. They are not built to last, I am not buying these again.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about what happened, Ramiro. We understand how important durability is, and we’d like to help you with this situation.
Please contact us using https://bose.life/49SSe5s so we can assist you further and review the best options available for your case.
We’re here to make sure you get the support you need!
Gloria - Bose Customer Support
Rated 5 out of 5 stars
Must buy if you're in the market for earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, My go to for a variety of reasons. Battery life isnt what i would like it to be but it does what i need it to.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Fit
Rated 2 out of 5 stars
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like them so much and I gave them all the chance in the world. But all I got is “what is that noise” constantly with nothing going on around me. I had to return them. But they are nice, sleek, well fitted, and comfortable
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Fern,
It's wonderful that you enjoyed the comfort, fit, and style of the earbuds. I understand you returned them for unexpected noise when using them, and would suggest trying the steps here https://bose.life/46ljNzU on our website, if you decide to try them again. As this may be the earbuds noise-floor that you're hearing, which is normal during use. You can also contact us https://bose.life/contact for further support should the steps not help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Garbage, do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Any speaker or headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
If the earbuds aren't quite fitting or staying in we suggest taking a look at the alternative fit kit https://bose.life/47OSdLv
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Not dependable Wont buy them again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good when they work. Bought a pair in October because Airpod Pros were unabailable. I went home and put them on a charger and connected them to my iphone 15. On the Bose app it said I had 24 percent charge so I let them charge over night. The next morning I checked the battery status and it now said I had 5%. So I returned them later that day. Her it is January 4th and the left earbud wont take a charge I tried to do a hard reset and its still not taking a charge. The sound quality was really good and the noise cancellation was awesome too. But unfortunately this is a product that seems to not work.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear you enjoyed the noise cancellation and sound quality.
If the earbuds are no longer charging, make sure all of the contacts are free from any debris, and make sure the earbuds are fully seated with the charge terminals.
the light on the inside of the case will be Solid amber (5 seconds) letting you know they are charging.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 1 out of 5 stars
Way too glitchy and poor build quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase these earbuds to upgrade from my original Bose QC earbuds that I had used for several years. I liked those original earbuds, but had issues keeping them in my ears. The Best Buy sales associate directed me to a pair of Jabra and I should have listened to her. First off, they do fit better my ears better, but they easily shake loose. I’ve tired the different sizes, and nothing works. Now for the main problem. They are glitchy. I updated them to the latest OS and they still are glitchy. What do I mean by glitchy? They disconnect randomly. They also cut in and out randomly. And the noise cancellation system will stop and then start on its own. So you have popping and cracking noises emitted from the headphones. Great of you don’t like music or silence. Not so great if you want to actually listen to music uninterrupted. It really voids the whole “noise cancellation” idea. I suppose Bose doesn’t understand the concept of nose cancellation any longer. They used to be a leader in the tech, now they just are dead last. Next, and I found this out only after having these earbuds too long to return them, it seems that with any Bose earbud that has the rechargeable case that the case tends to fry the batteries. Case in point, pun intended, I decided to gift my old Bose QC earbuds to someone. So I charge them up and try to connect them to their device only to have them flash red and white led lights at me. These have never been abused, worn in the gym, in extreme temperatures or kept in extreme temperatures. They had set for about 3 or 4 months in the case without being used. After spending time on a chat conversation with a Bose rep, I was told the battery had degraded. Really? On a set of $300 headphones that have been well cared for? I found a pair of Beats that I bought over 10 years ago, charged them up and they work fine. And those were used to jog in and to mow the lawn, etc. The only logical thing I can think of is the case does not have adequate overcharge protection. So to sum it up, I regret buying these and fear they won’t hold up. Unfortunately, I’ve had them too long now to return them. The next time I need headphones, I’ll listen to the Best Buy salesperson.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mike, thanks for your review of the QuietComfort Ultra Earbuds! I'm very sorry to hear you've had a poor experience with them so far.
It's not unusual to have to experiment with different eartip and stability band sizes, to find a comfortable but secure fit. The eartip and stability band sizes can be mixed and matched, and "XS" or "XL" sizes are available if these are needed.
As to the connection issues you mentioned, these should not be occurring but there could be a number of reasons for this behavior. I would recommend rebooting your mobile device, and possibly testing the earbuds with a different device to compare performance. Clearing the Bluetooth pairing lists on both sides and setting up a new connection can also be required from time to time, if a Bluetooth connection has become "corrupted".
Another quick tip is re-syncing the earbud connection, by returning the earbuds to the case, closing the lid, and then re-inserting the earbuds after a short wait. This can also resolve any issues around poor noise cancellation performance - although again, the QuietComfort Ultra Earbuds are designed to supply world-class noise cancellation to you.
Last of all, if you're seeing red and white flashing battery LEDs, and if a reset of your earbuds doesn't resolve this (here is one article covering this: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/QCUE-HEADPHONEIN/article.html), then I would recommend contacting our customer support team for where you live. The team can advise as to the next steps, up to and including service, and they can be reached here: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Will buy again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair, as expected of Bose products. Will continue to stay a Bose customer.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not the same level of quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than one year the left ear bud makes like a screeching sound with each bass hit other wise the sound and noise canceling was great
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jamie,
I am sorry to hear that your QuietComfort Ultra Earbuds are not performing well after less than a year.
If you are still experiencing the described issue, please perform a full reset: https://bose.life/460LTkN
If you need further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Rated 5 out of 5 stars
Still great but no improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds. Not noticably different from the QuietComfort 2 earbuds which I previously had.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Long time Bose buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone Bose for a long time, but not anymore. I’ve owned two of these (returned the first one for another). Both of them frequently glitch, as if they are trying to switch between stereo and mono, which is a disappointment. It also seems like the earbuds sometimes have difficulty maintaining contact with the charging pins. I’ll use them after they’ve been plugged in only to see that one of them has 0% life. Could not be more disappointed.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ryan, I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds! If the connection/audio isn't consistent, try rebooting your mobile device, and also try the earbuds with a different device to compare performance. However, if the earbuds are not charging correctly on the case pins, our support team would like to take a closer look. Feel free to get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Online order
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online with fantastic. To you and very convenient pick up at the store
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Questionable build quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were working better than I thought they would!!
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
great earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ear buds that my mom wanted her own. so bought her some lol
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and he apparently loves them. He was nothing but good things to say about them
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t great seems like they don’t last 6 hours
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!
Kind Regards,
Eric V. - Bose Customer Support
Rated 1 out of 5 stars
1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked 1 month,got a second set and guess what? they worked 1 month before starting to make noice.Sound is amazing ...for 1 month
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
NOT A GOOD PRODUCT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Adrian,
I am sorry you are not happy with your QuietComfort Ultra earbuds.
To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.
Contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Rated 5 out of 5 stars
Great for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friend














