Customer Ratings & Reviews
- Model:
- 882826-0050
- SKU:
- 6571356
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.
This summary was generated by AI based on customer reviews.
Great for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
I would recommend this to a friend- Cons mentioned:Connectivity
Sad state for quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This being a recent product from Bose I expected sublime excellence in sound and overall product quality. Yet again...Just another disappointment. At max volume during phone calls, voices would come across as a whisper. Then I would have people tell me that I'm echoing in their phone. The device would disconnect when switching applications and not work as headphones when needed most. The app that drives the headphones is a failure at best. The adaptive eq resulted in no difference in sound when adjusted.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Ultra Earbuds. The problems you've described here - the quiet voices, echoing mic quality and app issues - are certainly not normal. Your local customer support team would like to go through these with you, to see what solution can be provided to you here. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime its always a good investment on Bose electronic items. I am totally happy with this buy.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality good but they suck they disconnect quick then takes long to reconnect to your phone. Too much money for the quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear you feel the sound quality is good on these earbuds. These earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 metres) Follow the steps here to ensure https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bujjAAA&language=en_US you get the best connection.
Thanks
Matt - Bose Customer Service
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si happy, aleayyBest Buy, Best price, Quality, Bose for me for years and years, thanks Best Buy!
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, I had earphones before this but nothing like this ones.
I would recommend this to a friendFit Issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a good fit. I tried all the different sizes. Headphones still occasionally slip out.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products. These earbuds come with the option for 3 different eartips sizes, and stability bands. There are steps here bose.life/4fH0TXX to ensure a great fit.
Thanks
Mike - Bose Customer Support
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they switch up the ear bud sizers. Doing the sports test today.
I would recommend this to a friendElizabeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!
I would recommend this to a friend- Pros mentioned:Sound quality
Technical problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sena,
I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr
For further assistance, contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Best Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.
I would recommend this to a friendGreat fit and sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fast delivery good price Very happy would recommend
I would recommend this to a friend- Cons mentioned:Connectivity
Bose headphones quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Angry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.30 days old and they wont stay connected to my phone for 30 seconds.. bose wants me to find my own box and mail them the headphones and than wait up to 4 weeks for replacement.. will never buy bose again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen, sorry to hear about the connection issues that your QuietComfort Ultra Earbuds are having! It sounds like you've done some troubleshooting; however, try rebooting your smartphone if this hasn't been done. Also, try your earbuds with a second device, to compare performance there. If this doesn't help and you'd like further support during the exchange process, our team will be happy to continue assisting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Stay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed and a complete wast of my money. Stay away. I had to purchase them because issue with buy other Bose QuietComfort (previous model) stop working properly. One just stopped charging all together. This version is difficult to control and is extremely sensitive. If the winds blow strong enough it activates it and stops. When I am at the gym and I am using a towel on my face and the towel gets in the general vicinity of my ear, it stops playing, changes the volume or changes the song. This happens EVERY single time but I can put my finger on it to try to do something and there is no reaction. I am fed up at this point and we will have to eat this loss and buy a different brand to avoid the continuous aggravation. I 1000% regret this purchase and because of my continuing issues will never buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! In normal conditions, any surrounding wind should not be strong enough to activate the earbuds' touch controls. If using e.g. a towel, however, I would advise general care, as the towel may indeed come into contact with the earbuds' surfaces and activate the touch controls. A useful overview of the earbuds' touch controls can be found in the product instruction manual - just to be sure you're operating them correctly by hand. Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Bose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Arturo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. I highly recommend this brand. They work fabulous.
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a while, but a lot… I mean A LOT of connection issues (iPhone) and randomly the sound goes low on one earbud and normal on the other. Call audio sucks, but other than that ok.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ErikaT, Im glad you enjoyed the QuietComfort Ultra earbuds.
If you are having connection and syncing issues with the earbuds you can try this to resolve these by
Placing both earbuds into the charging case while keeping the lid open. The earbud status light will illuminate when the earbuds are inserted into the case, close the lid on the case.
When the status light on the front of the case stops flashing, open the lid, remove just the right earbud, and place it into your right ear and you should hear the welcome tone.
Place the left earbud in your ear. You should hear the welcome tone and can continue using your product.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
The Best aBoom ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh when my son listened to these he almost lost it he couldn't contain himself he loved love them
I would recommend this to a friend