Customer Ratings & Reviews

Not quite what I thought. While I can isolate the sound around me, they don’t isolate it from the person I’m talking to. They can literally hear everything going on around me. I did t enjoy these at all. I feel bad.

These are good when they work. Bought a pair in October because Airpod Pros were unabailable. I went home and put them on a charger and connected them to my iphone 15. On the Bose app it said I had 24 percent charge so I let them charge over night. The next morning I checked the battery status and it now said I had 5%. So I returned them later that day. Her it is January 4th and the left earbud wont take a charge I tried to do a hard reset and its still not taking a charge. The sound quality was really good and the noise cancellation was awesome too. But unfortunately this is a product that seems to not work.

Great buds would recommend to a friend. Need to find correct fitment

Good ear buds but there is noise the ear buds seem to absorb the noise which makes them saturating sound

Having a surround sound on the go is the excellent feeling.

Its Bose its alway amazing product. I own many Bose products.

I decided to purchase these earbuds to upgrade from my original Bose QC earbuds that I had used for several years. I liked those original earbuds, but had issues keeping them in my ears. The Best Buy sales associate directed me to a pair of Jabra and I should have listened to her. First off, they do fit better my ears better, but they easily shake loose. I’ve tired the different sizes, and nothing works. Now for the main problem. They are glitchy. I updated them to the latest OS and they still are glitchy. What do I mean by glitchy? They disconnect randomly. They also cut in and out randomly. And the noise cancellation system will stop and then start on its own. So you have popping and cracking noises emitted from the headphones. Great of you don’t like music or silence. Not so great if you want to actually listen to music uninterrupted. It really voids the whole “noise cancellation” idea. I suppose Bose doesn’t understand the concept of nose cancellation any longer. They used to be a leader in the tech, now they just are dead last. Next, and I found this out only after having these earbuds too long to return them, it seems that with any Bose earbud that has the rechargeable case that the case tends to fry the batteries. Case in point, pun intended, I decided to gift my old Bose QC earbuds to someone. So I charge them up and try to connect them to their device only to have them flash red and white led lights at me. These have never been abused, worn in the gym, in extreme temperatures or kept in extreme temperatures. They had set for about 3 or 4 months in the case without being used. After spending time on a chat conversation with a Bose rep, I was told the battery had degraded. Really? On a set of $300 headphones that have been well cared for? I found a pair of Beats that I bought over 10 years ago, charged them up and they work fine. And those were used to jog in and to mow the lawn, etc. The only logical thing I can think of is the case does not have adequate overcharge protection. So to sum it up, I regret buying these and fear they won’t hold up. Unfortunately, I’ve had them too long now to return them. The next time I need headphones, I’ll listen to the Best Buy salesperson.

Good earbuds I use it all the time for workout working and talking

They were working better than I thought they would!!

Awesome pair, as expected of Bose products. Will continue to stay a Bose customer.

First, the earbuds are not as comfortable as I had hoped for extended wear. After about an hour, I started to feel some discomfort, which is disappointing for a product marketed as "QuietComfort." I tried adjusting the fit with the included ear tips, but the problem persisted. Second, there’s an issue with call quality. While I could hear the other person clearly, the feedback I received was that I sounded too loud on their end, even in normal conversation.

These earbuds really sounded great until a year later, the left earbud made a loud pop and stopped working. The pricing is absurd knowing that these lasted a year. I wouldn't get these for long term

Good earbuds. Not noticably different from the QuietComfort 2 earbuds which I previously had.

THE BEST EARBUDS I BEEN BUYING, IS EXCELLENT PRODUCT

Bought these for my dad and he apparently loves them. He was nothing but good things to say about them

After less than one year the left ear bud makes like a screeching sound with each bass hit other wise the sound and noise canceling was great

Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!

Ordering online with fantastic. To you and very convenient pick up at the store

I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.

Having an issue with the sound in the left earbud. It’s not very clear in sound.