Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2489 reviews
(2,489 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mind blowing ear device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Bose since long time and found the awesome earbuds which gives me full of energy.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Bose headphones quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Great fit and sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fast delivery good price Very happy would recommend
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Arturo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. I highly recommend this brand. They work fabulous.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Questionable build quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
would not recomend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People on the other end hate the sound. Having to switch back over to my phone all the time. Not worth the money. On a positive note, sound is good
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're sorry to hear that you've been experiencing issues with the sound quality during calls. This is certainly not the experience we want you to have with our product. We recommend trying the troubleshooting steps available at: https://bose.life/3V0c0ES.In case the issue persists, please reach out to our customer support team for further assistance. We appreciate your feedback and apologize for any inconvenience this has caused.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
Excellent NC Earebuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great upgrade from the previous earbuds... Like the case better with the original though
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
One of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only hard to remove with big hands, make sure to place properly in the case or will not charge
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Left one slips out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left one slips out everyonce and a while. Realized like them tho. Use them whil working and working out
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them my daughter uses them with her computer and iPhone and they work really well
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
The Bosemen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I said i dont need the review since when i was young my father introduced to me about the Bose product
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Hubby gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband and he loved he really change hes apple ones for this ones lol
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Avoid these at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their phones are terrible. They make clicking sounds in your ears along with they drop connection frequently.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience, we’re sorry to hear about the clicking sounds and connection issues you've encountered. The good news is that these types of issues can often be resolved with a few quick steps.
To help restore stable connectivity, we recommend checking out our Bluetooth® troubleshooting guide: http://bose.life/3VMWiw8.
For help with eliminating unwanted sounds, please visit: http://bose.life/3IDLLjV.
We’re here to make sure you get the best possible experience with your Bose product.
Daisy - Bose Customer Support
Rated 5 out of 5 stars
great for outdoors and calls!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear earbuds. I use them all the time, these are great under any condition...
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Best headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones...only thing is that do not keep them in your ear too long...it kind of hurts
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am getting same headphone 50$ cheaper at amazon, but undoubtedly best purchase.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 3 out of 5 stars
Sound good - Settings hard to access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for making Zoom calls on work computer. Functionality and settings are only available through phone app... there is no PC app, which limited features and functionality.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Brian,
We apologize for the inconvenience you experienced with the lack of a PC app for our headphones. We understand the importance of having seamless functionality across different devices. While our headphones are primarily designed to be controlled through our mobile app, there is a possibility of using the shortcut feature to quickly change some of the settings. Here is a guide on how to use the shortcut feature: https://bose.life/473AIqs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
Favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a lot of earbuds in this price range. These are my favorite so far
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not sound good when I have a call, for music they are excellent and good noise cancellation.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose, and thank you for your review!
I am glad to hear you are enjoying the Excellent Sound and Noise Cancelling!
To help improve call quality Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support














