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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2415 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,415 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.

      The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of earbuds I tested, bad sound quality uncomfortable fit huge case, and connection issues

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Arno, I am sorry to hear that you are disappointed with your QuietComfort Ultra earbuds.
      To make sure you are getting the best comfort and audio experience, please check our fit guide to know how to correctly wear them: https://bose.life/3uWVAlx
      If you need any further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bad noise cancelation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you gonna use them at the gym or walking on the park they perfect. but for my job as a landscaper they pick up the noise from the blower or mower really bad I won't recommend them at all. Go with some jbl for $60 they will do the same job.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mario, I'm glad to hear you like using your QuietComfort Ultra Earbuds at the gym or in the park! It can occur that the earbuds won't block out 100% of very loud noises (e.g. a blower or mower); however, they should still reduce this noise considerably. I'd recommend making sure that you have the right eartip and stability band combination, as a secure fit is crucial to good noise canceling. If our support team can help with this, e.g. via the alternate eartip (XS, XL) and stability band (0, 4) sizes that we have available, then get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for the money. Bose continues to improve their products

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    My boss don't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't working i have problem connecting all the time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Teresa,

      Please try the following troubleshooting (https://bose.life/3XhJmQq). Or reach out to us as we'd love to help (https://bose.life/contact).

      Nic - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Charging malfunctions on the best earbuds around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.

      I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.

      Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved them but they broker in less then a year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud no longer works after lest then a year.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Dennis, I'm sorry to hear that your right QuietComfort Ultra Earbud stopped working within 12 months. So we can find out more about this and propose a solution, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price overall they just seemed okay. For 260 they shouldnt be just okay they should sound great .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected this would be and then some. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my friend and he is very very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible Headphones with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a few months and they are garbage when talking on the phone. They disconnect from Bluetooth more than usual. Now I will say the music is great when it actually works but Overall these headphones are crap. Please stay away until Bose fixes everything!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erik,

      I'm happy to see that you find the earbuds great for music. The connection dropping is unexpected, and I'd suggest trying the steps here https://bose.life/46mOBQg to help with this. I'd also recommend the steps here https://bose.life/3rhLY3G for help with phone calls. You can also contact us https://bose.life/contact as we'd love to help you.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet comfort ll ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size fits better than previous quiet comfort earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Excellent..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!!!!! I would buy these again and again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to purchasing incorrect buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving this a 1 star because I purchased these by mistake and did not open the package. Returned for a different model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth my money. I thought Bose was high qualiy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at 1st. Within a year it started buzzing and one was louder than the other. I tried all the troubleshooting steps from Bose support sight. Nothing fixed the issue. I even searched on line and found others with the same issue. Tried their suggestions. I ditched my efforts and bought something else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for leaving your thoughts of the QC Ultra earbuds. I'm very sorry to hear you experienced issues with buzzing and volume inconsistencies. This certainly shouldn't be happening so I'd encourage you to get in touch with our support team to explore service. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose