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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,489 reviews
  • Rated 5 out of 5 stars

    Mind blowing ear device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Bose since long time and found the awesome earbuds which gives me full of energy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose headphones quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great fit and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fast delivery good price Very happy would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arturo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work awesome. I highly recommend this brand. They work fabulous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable build quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would not recomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end hate the sound. Having to switch back over to my phone all the time. Not worth the money. On a positive note, sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      We're sorry to hear that you've been experiencing issues with the sound quality during calls. This is certainly not the experience we want you to have with our product. We recommend trying the troubleshooting steps available at: https://bose.life/3V0c0ES.In case the issue persists, please reach out to our customer support team for further assistance. We appreciate your feedback and apologize for any inconvenience this has caused.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent NC Earebuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade from the previous earbuds... Like the case better with the original though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hard to remove with big hands, make sure to place properly in the case or will not charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Left one slips out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left one slips out everyonce and a while. Realized like them tho. Use them whil working and working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them my daughter uses them with her computer and iPhone and they work really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bosemen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said i dont need the review since when i was young my father introduced to me about the Bose product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loved he really change hes apple ones for this ones lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid these at all costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their phones are terrible. They make clicking sounds in your ears along with they drop connection frequently.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience, we’re sorry to hear about the clicking sounds and connection issues you've encountered. The good news is that these types of issues can often be resolved with a few quick steps.

      To help restore stable connectivity, we recommend checking out our Bluetooth® troubleshooting guide: http://bose.life/3VMWiw8.

      For help with eliminating unwanted sounds, please visit: http://bose.life/3IDLLjV.

      We’re here to make sure you get the best possible experience with your Bose product.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    great for outdoors and calls!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear earbuds. I use them all the time, these are great under any condition...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones...only thing is that do not keep them in your ear too long...it kind of hurts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting same headphone 50$ cheaper at amazon, but undoubtedly best purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good - Settings hard to access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for making Zoom calls on work computer. Functionality and settings are only available through phone app... there is no PC app, which limited features and functionality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brian,

      We apologize for the inconvenience you experienced with the lack of a PC app for our headphones. We understand the importance of having seamless functionality across different devices. While our headphones are primarily designed to be controlled through our mobile app, there is a possibility of using the shortcut feature to quickly change some of the settings. Here is a guide on how to use the shortcut feature: https://bose.life/473AIqs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot of earbuds in this price range. These are my favorite so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not sound good when I have a call, for music they are excellent and good noise cancellation.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose, and thank you for your review!

      I am glad to hear you are enjoying the Excellent Sound and Noise Cancelling!

      To help improve call quality Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose