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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,489 reviews
  • Rated 5 out of 5 stars

    The headphones are quiet and have good noise reduc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are quiet and have good noise reduction, good headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somebody's else Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, not a good ear fit for me, they maybe a better fit for someone else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days old and they wont stay connected to my phone for 30 seconds.. bose wants me to find my own box and mail them the headphones and than wait up to 4 weeks for replacement.. will never buy bose again

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephen, sorry to hear about the connection issues that your QuietComfort Ultra Earbuds are having! It sounds like you've done some troubleshooting; however, try rebooting your smartphone if this hasn't been done. Also, try your earbuds with a second device, to compare performance there. If this doesn't help and you'd like further support during the exchange process, our team will be happy to continue assisting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that work with a variety of echo systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit Issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a good fit. I tried all the different sizes. Headphones still occasionally slip out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we always aim for the highest quality products. These earbuds come with the option for 3 different eartips sizes, and stability bands. There are steps here bose.life/4fH0TXX to ensure a great fit.
      Thanks
      Mike - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Worse headphones for 250

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why the hell is there no option to turn of touch controls? In the app I turned off shotcuts but no matter what you do if you touch your headphone anywhere even to adjust the fit the headphone always pauses the song and alll short cuts are off like a simple feature like this is on Apple headphones that cost 150 don’t waste your money on this garbage 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Carlos, I'm sorry to hear of your poor experience with the QuietComfort Ultra Earbuds! The touch controls on your earbuds' outer surfaces can take a little getting used to; however, making general adjustments to the earbuds shouldn't activate the controls. Our support team will be happy to provide further advice on using your buds, if this is helpful: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but frequent connectivity issues with iPhone. Bluetooth should be a solved problem in 2024 and at this price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of the connection issues between your QuietComfort Ultra Earbuds and your iPhone. Rebooting your iPhone can help here. If the issues persist, please contact our support team for further help. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    No worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me, I was getting this product looking for sound quality and efficiency, but didn’t work for me. Not worth the price and what the are promoting

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you didn't find the sound and performance you were looking for, Jacob! Our support team will be more than happy to check your QuietComfort Ultra Earbuds are working as expected: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bosde quiet comfort wireless ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of them one Black and the other White. Excellent product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, work perfectly. I would highly recommend these buds to any music lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair I bought. Loved them so much that I bought my wife a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do Yourself a Favor...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint. I bought a pair for myself and then another for my spouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good untill they aren't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then one just stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersion is pretty cool. Could use more features for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and fit and Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose finally made a good set of earbuds. Case is pocket friendly and sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great ! - will be using them as soon as I exit the store!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t great seems like they don’t last 6 hours

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with these. When making calls, external noises are deafening to those on the other end. Even things such as running water in the sink and birds chirping. I've found it pretty much useless for that and that is why I bought it. Wish I would have returned it. Also, I lost a small hard piece that holds one of the rubber parts right away somehow and now it always comes off in my ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Shane,

      I am sorry to hear that you are not happy with the QuietComfort Ultra Earbuds during calls. If you have lost one part of the eartip kit (the eartip or the stability bands) then that could explain why you are not getting the best experience with your earbuds, as they won't be sitting firmly in your ear. In this respect, I invite you to contact our support team, so we can assist you further: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing, best airbuds i have ever have! Absolutely worth it!

    I would recommend this to a friend