Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $284.99
Clearance
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2416 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,416 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not good for phone calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise canceling and sound output. However don't expect your friends or family to hear you if making a call. People were struggling to hear me when I was in a quiet room! Forget about being heard in a busy area like a shopping center or airport. If you are only using these for music and to block sound then these are the buds for you!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mike,

      It is great that you love the fantastic noise-cancelling and sound of the earbuds. It is odd that the microphone is having trouble picking up your voice for calls. Please make sure that the earbuds are correctly positioned in your ears when worn, as incorrect positioning would affect voice pick up on calls. We have a guide to follow on our website: https://bose.life/3D6PTWv
      We'd love to help as well, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better earphone update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort,style and quality of sound.better noise canceling. What more can I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Quite. Comfortable. Everything I thought they would be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet comfort 3’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I sleep next to an extremely loud snorer and the quiet comfort 3’s completely drowns out the noise. I love this product, I don’t know how I have lived this long without it. The only issue that I have had with them is they take a hair longer to connect over AirPods. Overall I would take these over AirPods any day. I love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always a Big Boss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose product is the no.1 choice of all audio’s and can’t compare to other brand. There’s a lot of options out there but still you can be more satisfied with the sound outcome of Bose. I’ve been a customer of Bose eversince and always happy with all my purchased items. I will still be looking forward of any new Bose product in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most Awesome Earbuds Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pair,and the noise canceling is so great once you put them in your ears you hear nothing but the sound coming through the earbuds,and immersive audio makes you think you are at a live concert,great job BOSE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound ive ever heard from a ear bud Bass is awsome Sound makes you feel like you are at a concert Wear them when im exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the noise canceling feature while watching a movie on an airplane, worked better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They were returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i owned the original quiet comforts and love them decide to give these a try …i work at ford and it can get very loud on the assembly line , they have good cancellation but there was some sort of problem when on a phone call that made it where all the background noise would be super loud and kinda muffled . The originals are so much better in that environment. Im sure theyd work decently at home but im not sure how a call would be in say a crowd or busy restaurant.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Wesley,

      Thank you for writing your review of the Bose QuietComfort Ultra Earbuds. I am sorry to hear that you are disappointed with these earbuds, in comparison with the previous model because of an issue you are having during calls. If you still have the earbuds and wish to discuss this further, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only ones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds continue to get better and better. These Ultra’s are the latest greatness. I use them daily,Bose earbuds are the only ones for me. Bestbuy is so nice to deal with if i have a problem they are always there quickly. The Bestbuy warranty is bulletproof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    After 4 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, i have had these for over 3 months pros the noise cancellation is phenomenal now the cons( there is alot ) getting them to connect is not the easiest. The call sound is absolute garbage if im driving everyone complains it picks up everything. Charging- im having issues now where the buds wont sit in the case amd charge properly. For 300$ buds I expected alot more the airpod pros work 10times better than these buds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's wonderful to see that you find the noise cancelling phenomenal. The earbuds not charging correctly, and the calls picking up lots of noise can be resolved via the same steps. Please make sure that the stability bands of the earbuds are correctly aligned following our guide here https://bose.life/46mOBQg as incorrectly aligned bands can stop the earbuds sitting correctly for charging, and not correctly picking up your voice.

      Of course please do contact us https://bose.life/contact if you need further help, as we'd love to help you with the earbuds.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Quiet Comfort Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Sound is good but not as good as the previous version. They have a shorter use time before recharging is necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Issues Need to Be Addressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Bose customer for 20+ years. After owning these for 1 week, I will be returning to BB and exchanging them for another brand. There were issues right out of the box. After opening and charging them, there were issues with my iPhone 12 linking up. My Bose app was updated. After a handful of attempts they finally linked. The sound was outstanding! I wore them for not even an hour and placed them back into the case. I went to the gym the next day and when I put them on, I was surprised and disappointed to see that they were less than 10% charged. Luckily, I have another pair of Bose, (QC2's), as backup. I recharged them overnight. I went back to the gym the next day and they worked fine for the day. Then I put them away for a couple days. Well, this morning I went to the gym, and the right earbud was not working even though the app was saying that they were fully charged. Bose Q/A department needs to maybe pay attention a little better. For what they charge, one would expect little to no issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, We are glad to hear that you enjoyed the outstanding sound of the Bose QuietComfort Ultra earbuds!
      if you are having issues with them holding a charge or making sure they are charging, make sure the contacts are free of debris and the earbuds are making contact with the charging pins.
      If you are still having these issues we invite you to contact our customer support so we can help you further.
      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultras are hands down better than Quiet Comfort 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Quiet Comfort 2, had issues with connection to my Android phone. Several other ussues. The Ultras have corrected those issues experienced with the QC 2 earbuds. The noise cancelling is great, I have not nor will I use them for phone calls, buy these with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the quiet comfort noise cancelling ear buds, and they fit perfect in my ear, sound quality is good, but they keep going out of cancellinng mode. The sound changes when it is in immersion mode and its sound good then it will sound bad. These are a disappointing compared to the other quiet comfort!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment Devon, though you do seem to be happy with the fit and overall audio performance of your QuietComfort Ultra Earbuds. You may want to check that you're using the "Motion" immersion setting, so the music will follow your head movements. Other than that, it isn't normal for the earbuds to automatically switch between modes. Our customer support team will be on hand to help, if you need further assistance! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Faulty product that will break on you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve 4 break on me in a row. Kept having to return them and my current one is still broken. The earbuds pieces either break because they are flimsy (even though I am delicate with them), the sound will go out in on ear completely, and the Bluetooth barely connects. The only good thing I have to say is that the customer service is good at replacing them for free, and the sound quality is okay when it DOES work. The Bose QC1 was better, it didn’t break for a long time. But when I got my replacement QC2, I started having problems within ONE WEEK of my purchase EACH time I had to replace them. Whoever is running Bose is clearly making their products cheaper and flimsier in order to maximize profits. Welp you’ve lost a customer. I’m never buying from Bose again

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Zygo! Needing multiple exchange products is unusual; if the earbuds are handled properly, they shouldn't become physically damaged. However, if the audio is going out in one ear or if the buds are just not connecting, try rebooting your mobile device and clearing the Bluetooth pairing list on both sides. If issues persist, our customer service team would like to take a closer look, to see what exactly is happening: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not too bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them cause I lost my old headphones and heard great things about the Bose although I’ve owned other headphones these aren’t what I expected. They are good headphones but could have been better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Hugo, I'm sorry to hear you're not completely happy with your QuietComfort Ultra Earbuds! Our team will be more than happy to help you get the best out of them, so please get in touch and let us know what you're not happy with: https://support.bose.com/s/get-help-landing-page?language=en_US. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but the fit is not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but it's Harder to find the best fit compared vs older Bose models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and running etc. Horrible for phone calls for you and the reciever, tone is way to low, they can hear you, but you can barely hear them. No wireless charging, no multipoint connecting. Too much money for what you get. Sony wf 1000xm5 earbuds for the win!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you enjoyed using the QC Ultra Earbuds for running and enjoying your music. With calls, you should get fantastic audio reproduction from calls sent from your smartphone, assuming the phone is kept close by. If you find the connection to be poor, try establishing a new connection as this should help.

      We hear you. Some people enjoy wireless charging so we have created a small case that attaches to the charging case to bring that functionality you enjoy. Contact us to learn more about that. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset. They are not the best but they have good sound. Battery life to short.

    No, I would not recommend this to a friend