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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,488 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was amazed at how great these are! I have been looking for something that fits my ears well and has amazing sound. I have found them. I can not express though, ear buds are only as good as what you’re blu toothing them from. From my iPhone and surround sound, they sound amazing!! The battery is better than most as well. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App/connection rarely connects with earbuds....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love the earbuds, the app is garbage and doesnt connect with the earbuds most of the time. Sometimes they randomly disconnect and you have to put them in the case just to take it right...... I've had them a short time, they are wrll taken care of, and connection is the biggest issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelling is top notch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my old over-ear BOSE and BEATS headphones to these in-ear earbuds, and I’m really impressed. The noise-canceling feature is outstanding. I can mow my lawn on my tractor—a notoriously loud environment—and still enjoy music or a podcast with almost no interference from the mower’s noise. Plus, earbuds have a distinct advantage over over-ear headphones: they don’t flatten your hair. While it might not matter at home, if you’re on a plane and heading straight to a business meeting, you won’t have to worry about that telltale headband arc. Definitely something to consider! Furthermore, the battery life is great. I don't find myself having to constantly charge these things and if I do its rather quickly bc of the usb-c.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Airpods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with it. I got these after one of my Airpods stopped working. The battery lasts longer and I love the noise cancelling feature, works perfectly. It took me a bit to get used to the extra features I didn’t have with the airpods but once I learned I love it! They stay good in place and the sound is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Decision of 2025 So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Bose and they did not miss with these earbuds. I didn’t give them 5 stars because the transition of connectivity from my iPhone to the earbuds are not as seamless as my old AirPod Pros were. However, the sound quality is far superior to any earphones that I’ve ever had. It truly sounds like I’m in a movie theater while listening to my music or books. Thank you Bose for continuously meeting and exceeding my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawed but enjoyable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its annoying that the high quality bluetooth codec it features is rarely supported on modern smart phones and there's no wired listening modes. It also has way overly boosted bass, only a 3 band EQ, and the max volume can be disappointing at times. The fantastic noise cancelling, decent quality on standard codecs, and potential for higher quality with better codecs makes it worth buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best headphones I’ve ever used and I used to be an Apple headphone person. They just sound amazing and the noise cancelling is amazing! The battery life is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine slipping your Bose earbuds in, and instantly, the world around you fades. The noise of the city, the chatter of the office, just…gone. It's not just about blocking sound, it's about creating your own space. A space where the music is crystal clear, the bass is rich, and every note feels like it's meant just for you. That's the Bose experience. Whether you're commuting, working out, or just relaxing at home, these earbuds deliver. They're comfortable, reliable, and honestly, they just sound amazing. It's a simple pleasure, but one that makes a real difference in your day. Just pure, immersive sound. That's what Bose does best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these Bose earbuds. I have used various Bose earbud type products over the years and these are without a doubt the best yet. You will have to find the right size for you. I use these for working out at a fitness center. At first I used the original size that was provided. However, I had to change to the large. Changing the size was easy to do and now works fantastic for the workouts. There are three different modes you can choose. I use the immersion mode. The only bad thing about this mode is the battery charge goes down faster. The place I workout at is undergoing renovations so there's a lot of extra noise from their working. The immersion mode makes that background noise almost disappear completely. The sound quality of the earbuds is outstanding. It would be nice if Bose would make it a bit easier to tell the difference between right and left earbuds. As an older guy, it is very difficult to see the R or L symbol on the earbud. In order to get the immersion mode to work correctly you have to make sure that your earbuds are on properly. If you have them on wrong you will not be able to get the immersion mode working. This product is well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and questionable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Ultras and had a problem with connection to my phone. Hooking up and listening to music was no problem. I would try to make phone calls and the right earbud would not always connect. There were calls where I wanted to add the left earbud during the call and nothing. I exchanged them for another set in and it set seemed to be better but I've experienced the same issue lately. I have the QC 2's, they worked fine, but the new Ultras have updated options. I appreciate this as it did improve phone calls. I still rate them them a four because the sound is fantastic, when they are working correctly. Phone calls on the receivers end seem to be better as well. I would recommend to purchase the Ultras when they are on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sports!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for running and love them. They don't fall out! For mowing, I was using an over-the-ear headphone, however, these do a better job of cancelling the noise from the mower!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, and comfort quality! Cant go wrong! Plus the color on these i love! The battery is really good too. Highly recommend these!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is beyond superb, perfection at it's best, and the comfort allows you to wear them all day, and the battery life allows them to go all day, so you can have a beautiful soundtrack as you make your way through life. The app is easy to use, and takes great sound to a new heights. Great work Bose, you never disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, but over priced. The ANC is incredible, the sound is really solid, as is the customization the app gives you. What i dont like is that the noice cancelation seems to adapt if there is a loud noise close to me, and connecting them to my phone (s24 ultra) can be hit or miss. Ido think three hundred dollars is a bit much for these, but if you can get them while they are on sale, they are a great pair of earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit customization and sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My number one concern is always the fit. If they don’t stay in my ears then the audio quality doesn’t matter. The ultras have lots of options to help you get the right fit. I swapped out the tips for some memory foam tips and the fit is solid. Number two is the sound quality. It is excellent! Custom tuning with the Bose app makes it even better. Much better high end than my other high end earbuds. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cabcelling is really good ,I changed the rubbers for bigger ones to stay snugged in my ears .they do not fall out even when I’m skipping or sweating ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are thinking about buying them you should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation is perfect. they are super comfortable the way they fit in your ear. i bought these after having the first gen (i lost those was heart broken) and got these when they came out. the battery last longer than the Sony ones and i can go around 4 days with out having to charge the base,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan on Bose earbuds because I feel like they fit in my ears the best. This is my third pair from the quiet comfort line and I am pleased to say they are the best so far. I can wear these for hours at a time and never notice any discomfort. The sound is great. The noise cancelling is spectacular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Bose Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, as it always is with Bose. They're still a little on the quiet side, though. Still figuring out which ear piece size is right for my ear. The noise-cancellation works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, but touch controls are awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying: this is literally the best money will buy in terms of general sound quality (but if you're finicky with EQ settings, Bose isn't good with that). The Spatial Audio feature works about 95% of the time flawlessly. Sometimes there's a pop. But it could also be because I am using them under my beanies. I actually upgraded from the original QCs to these in hopes the touch controls would be better. They are horrible. SOOO sensitive. I found a way to turn off the shortcut gestures in the Bose Music app, but the tap to pause feature is always on. I'd give this product 2 stars if it weren't for the audio quality and comfort and build quality. Because the gestures ruin it. The noise cancellation quality is even better than the original QCs. I couldn't hear a meteor hit 100ft in front of me. The Aware mode is fantastic when I'm going on night walks. I can hear all the cars and horns and bikes, but still be totally tuned out. Overall, these things are fantastic aside from occasional bluetooth connectivity issues. Also, if you have a phone with a snapdragon processor, GET THESE because there's enhanced audio when the earbuds are paired to a device with those chips.

    I would recommend this to a friend