Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2458 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,458 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other brands that boast they have the best noise cancelling (2024) but this product out shines all of the others hands down. Don't waste your time and money, go straight to the best. absolutely recommend these over all others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND IS CLEAR THE WAY I LIKE TO THE BOSE. WITH AFFORTABLE PRICE IS WORTHED.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned! Excellent sound! Immersive mode takes your listening experience to a whole other level!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I've ever had

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many earbuds over the last couple of years. These before be anything I've ever had. With pasture buds collars always told me they couldn't hear me very well. That hasn't happened once with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose! They never disappoint. Sound is AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior ANC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the BEST active noise cancellation Ive ever used. I study at Starbucks regularly and the ultra earbuds do a phenomenal job of blocking out the background noise. I can’t even hear the baristas when they call out or order!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Base!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality overall, added Bose as my new brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great sound, terrible product quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these work, they sound great. However, they have a lot of issues: - The sound fades in from silence. Any brief pause in audio will be followed by an inability to hear. If you're on a phone call with a pause, you'll miss the first 1-2 seconds of what someone says. If you're listening to a video with a pause, you'll miss the 1-2 seconds of audio on resumption. And music will feel oddly muted many times throughout the song. - The connection is poor. Pull it out of the case, the left one doesn't work. Put them back in, wait 3 second for the blinking lights to stop, try again and now it's the right one. You may have to try 5+ times to get them working every time you start listening to something. It's a real shame because these are pretty great at times. But these problems are a daily nuisance to a very expensive product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds. I'm glad you're enjoying them, but I am sorry to hear about the issues you've mentioned as well.

      The sound fading in from silence doesn't seem normal, and could be down to the app or mobile device that you're using. I would recommend trying a different app or mobile device, and testing for the same behavior. The connectivity issues may also be resolved by trying a different mobile device, or rebooting your current mobile device.

      If issues persist, please reach out to our customer support team, who will gladly assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit, great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things, the bass is excellent, sound quality is great, noise canceling is amazing (my first ever pair of noise canceling buds), this set replaces my Sennheisers and older pair of Bose ear buds. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and do cut the noise at work! And I work in a Machine shop so that is saying a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    You'll discover new ways to appreciate music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound. Mediocre ear attachment. Can't disable physical shortcuts. Easy and reliable pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds is very high quality product. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Ultra's vs AirPod Pro 2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good for noise cancellation but not good when you’re talking on the phone with someone and if you answer a call, you have to reconnect the headphones,if you are a iPhone user I highly recommend the AirPod Pro 2

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Justin, I'm glad you like your QuietComfort Ultra Earbuds for noise cancellation. If you're having trouble on calls, make sure the earbuds' logo is angled down towards your mouth/chin for optimal mic pickup. The earbuds shouldn't disconnect when you receive a call, so I'd recommend contacting our support team, so we can see what exactly is happening and provide assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow - Bose strikes again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. The purchase was made for a raffle prize for my yearly golf outing, but I received a pair for Father's Day and they are the best I have ever had. Cancel out everything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE best earbud ever ,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bit skeptical about it , The sound it is unbelievable, so smooth , a Battery does not last all day , but you can keep your charger with you , I am in love wit it, I highly recommend it , The price is worthy .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound as expected but voice quality is bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for someone that talks on the phone a lot with a previous generation of in-ear Bose headphones. Within the first few calls I had been told to return the headphones and buy a new pair of the same old generation Bose headphones. The sound quality is extremely conparable to the overhead headphones counterpart in being premium and tailores to a less bass heavy ear though.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Fredrick.
      Thank you for posting. Sorry to hear that you are not happy with the sound quality of your earbuds. Please check this page to adjust the settings for your earbuds. https://bose.life/3OFZPcs. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We are happy to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are amazing! Great quality! And noise cancelling feature! Fits perfect in ears! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Bose Quiet Comfort 2s and they were amazing. I can't believe how much better this updated version is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Incredible and buggy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget these are in at times, and the noise cancelling and instrument seperation, they sound so good, but oh my god these are some of the buggiest pieces of tech i have ever owned. The amount of times i have had to repair these is absurd for the price, but my oh my do they sound phenomenal. So good that i cannot return them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Austin,

      Thank you for sharing your experience with the QuietComfort Ultra earbuds.

      I am glad to hear that you are happy with the noise cancellation performance and sound quality of these earbuds, but sorry you have having difficulties connecting them.

      If you still need assistance regarding the connectivity issue, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound when you can get a connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several iterations of these and over ear Bose and these are terribly disappointing. Connection in the right ear bud frequently takes several attempts for success. When they finally connect, the sound quality is fantastic. But trying to get them out of the case (poor physical design) and then connection issues result in a rough experience.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we're glad to hear that you're enjoying the fantastic audio quality of your earbuds. Sorry to hear that you're facing concerns with connectivity, we have a great troubleshooting guide available here that can assist you:https://bit.ly/3u9qqag
      If this persists, do not hesitate to reach out to your local Bose product support team via https://bit.ly/3ucx1kd where we will be happy to get this resolved for you.
      Tegan - Bose Customer Support bose