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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,459 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Gimmie the OG qc in ears!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my bose quiet comfort in ear phones the og for nearly two years. The left earbud is dead and out of warranty. Bought these hoping for similar stellar quality and ease of use. The app took a half hour to set up. I just used these on the airplane ride from RI to Florida and they kept zapping me with ringing noises. If only they'd bring back the og bose qc in earphones I'd happily fork over the 250$ price.... 350$ including tax for almost pure garbage. I'm a true bose fan too. They don't sound as rich as the og model either. My parents, who both have their bose og in earphones said these sounded like crap too. I'm not happy with the fit either. Og qc in earphones fit snugly. Run, walk, fly, nap, whatever. They fit comfortably. You gotta keep your head still to keep the buds in. Not to mention the audio drop. My phone is Samsung s23 ultra, stepfather Samsung z flip 5,mom iPhone 12 pro max. Utter crap connection and sound on all devices.... Gimme a refund and get me the og bose qc in earphones. I really wanted to love these, seeing as though I have happily relied on bose stuff since I was in middle school . I think they're crap. Stay away from these buds. Nothing else fit or sounded as well like the og bose qc in earbuds. Give me those and I'd be a delightfully happy camper.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Vikki,

      I'm happy to see that you found the fit comfortable, even though you said you weren't happy with it. Based on your experience, this could be the cause of the unexpected noises you were getting, and them not staying in your ears during use. I'd recommend following our guide here https://bose.life/464ZWoC on how to get a great fit from the earbuds. This can prevent unwanted noises, and help the earbuds to sound better as they can tune better to your earbuds during power on. I'd also check out our guide here https://bose.life/46ljNzU on how to help with unwanted noises.

      Please also try our guide here https://bose.life/3QWFaRR for help with the audio drop outs you're mentioning. Please also contact us https://bose.life/contact as we'd love to help you.

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connecting issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst but not my favorite, the deciding factor was when sometimes one of the buds would struggle to pair

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Abel,

      If you ever experience any connection issue, please try to reset your earbuds as it can often clear these errors: https://bose.life/qcufr

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband. He is very pleased with the sound quality and overall appearance, including the charging case. Easy to pair with with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Wish they came with a little more instructions. However sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and have been thanked over and over. He raved about them and said they are the best earbuds he’s owned and has had almost every brand at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless noise cancelling in-ear earbuds in the market!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high clarity and total external noise cancel that enhances the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, second pair was a gift for a family member. I wouldn’t give them trash.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling is great and the voice is also fine. just one thing not perfect, it can only connect to one device at a time, the headphone version can connect to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Look elsewhere, this product is a dud.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing noise cancelling, as well as very good quality sound. That’s where the praise ends. They suffer from connectivity problems, and after just two weeks mine have stopped working. Had hopes some of the issues from the previous version would have been addressed but they haven’t. This will likely be my last Bose purchase. What an embarrassing product from a once respectable company.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ben,

      It's great that you're enjoying the amazing noise-cancelling and sound quality of the earbuds.
      The connection dropping out and then for the earbuds to stop working is unusual. Double check that the stability band of the earbuds is correctly seated, which our guide here https://bose.life/464ZWoC can help with. This will ensure that the earbuds can be properly charged, and reset when placed in the case.
      You can also try the steps here https://bose.life/464ZWoC that may help, or contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound ever herd! Bose us Boss! My kids used them and never gave it back!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Very best than AirPods Pro when it comes to good fitting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ear buds I've had!!! Fits perfect easy access to volume and modes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great audio, but persistent issues.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Great audio quality - Fantastic ANC, has worked great in office, industrial and gym environments, as well as on numerous flights. - Immersive audio feature is awesome for media consumption Cons: - Expensive - Range is mediocre at best - I have gone through three pair of these in 16 months, and each time they have succumbed to a failure of the earbuds to recognize that they've been placed in their case, resulting in them not powering off and charging. Taking out your earbuds only to find they're dead sucks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sam, I'm happy to hear you like the audio quality and noise cancelling of your QuietComfort Ultra Earbuds, as well as the Immersive Audio! If your earbuds aren't being recognised by the charging case, try re-syncing the case and buds. To do this, place both earbuds firmly in the case, and check the LEDs are lighting up. Then close the lid, and once the case LED goes out, open the lid and insert your right earbud. You should hear the welcome tone. Then, do the same with your left earbud, and continue using your product. If this doesn't help, our support team remains on hand to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sounds and Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super quiet. I love the way it feels and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect to call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is excellent, especially with movie and music ,as many earphone in the market but this one is the best mic , no one complain s when i make a call they hear me very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose comfort ultra earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this came with wireless charging but over all quality of sound and controls are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but hard to find for for ears to stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling, good audio quality. Overall good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The new sound wave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best earbuds I ever had , I highly recommended them!! 1000%

    I would recommend this to a friend