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Customer Ratings & Reviews

Your price for this item is $284.99
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The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,407 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose noise canceling earbuds. I had 1st generation quiet comfort. I didn't go to version 2 when it came out. Decided to go to this lest bulky and great listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its really good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this is overall amazing; I cant say anything bad about this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quietcomfort earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best earbuds I have owned in a long time. I was using the jabra 75 elite for a while. I finally made the switch to these and I haven’t looked back

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my older quiet comfort. You can now have either bud in by itself and still answer calls. Also the emersive setting gives true surround effects

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't Charge!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this when it's working, but i has terrible battery life & sometime the case doesn't even charge the earbuds while it's in the case all day. I don't know if it's a defect in the case/earbuds but there is no reason the charging should be so slow nor fully charge while in the case.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us, Andrea. We understand how important reliable charging and battery performance are.

      To help resolve this, please try using this helpful guide on this link: https://bose.life/4ri5siz which should address the charging concern with your earbuds.

      If the issue continues after following the guide, please contact us using this link: https://bose.life/49SSe5s so we can assist you further and review the best options available.

      We’re here to make sure you get the best experience with your product!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as sound they are good, but connectivity is so bad. Disconnects all the time. Left earbuds goes out, im going with airpods once again, its that annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I have been a loyal Bose customer for 15 years, but these are the worst I've ever had. The sound is great and the noise cancellation is phenomenal. However the quality is extremely low with the rubber surround breaking after 2 months of use causing them to slip constantly and fall out on occasion during use. After 5 months of use, I started hearing a loud crackling in one of the earbuds. I reached out to support and they told me this was expected due to the noise cancellation. After I was adamant this was not normal, they told me there was no factory reset with these specifically and the only option was replacement which would take up to 8 weeks after they received them. I use these for many hours a day with my job and it would be a severe inconvenience at best to be without them for so long. This is a stark contrast from Bose products of the past and I will not be buying these or any other earbuds from Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Blaine, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! I am happy that you like their sound and noise cancelling performance, however.

      The stability bands shouldn't break within a few months of use, however if this does happen, our customer support team will be more than happy to send you some new bands. The team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US.

      The loud crackling noise you described doesn't sound like it was caused by the earbuds' noise cancelling. Things to try here include re-syncing the earbuds with the charging case, rebooting your connected mobile device, and clearing the Bluetooth pairing lists on both sides. If these steps fail to resolve the issue, our support team will be very happy to assist here as well.

      Lastly, you referred to an 8-week turnaround time for an exchange of your earbuds. Bose has recently transitioned its repair and returns locations, however I can confirm that there is no longer a risk of delay. In this respect, I invite you to contact our support team again via the link above, so we can ensure all troubleshooting has been tried and then go through our service options with you, if these are needed.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall - pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Can be a pain sometimes when connecting to devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality and how convenient they are ive been using these for about 6 months and have no complaints thus far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    QC Ultra Earbuds provide outstanding performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose delivers once again! These earbuds left me stunned at the improvements upon acoustics and bass all while making the earbuds more comfortable and customizable with ear piece adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultra QC 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and immersive sound is amazing. Noise cancellation is very good even while working out in a gym with loud music. The touch features are useful for adjusting music and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nothing beats bose.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. Bose is superior to the rest. Best noise canceling there is. They are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I've owned Bose Sports I was unhappy when they stopped carrying the product and I tried the Ultra and enjoyed them. No problem whatsoever!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound Quality and good build. It worths the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not a good day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were great lost in the airport in las vegas how to replace. Went to Vegas, Best Buy and got a new pair. . $308 later. They're working great it's like the ones I lost

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable sound quality Love my Bose products !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always thought of Bose to be the best and Best Buy to be the top of the line to shop at for my bose electronics These ear buds are the best sounding I've ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The price is not worth for the sound and connectiv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is not worth for the sound and connectivity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Bose earbuds. I use them in everyday situations, especially when I'm working in my yard. The different settings allows me to aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excdellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality and it will fit our years

    I would recommend this to a friend