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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,459 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancellation on earbuds with the best quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great but connection to iPhone is iffy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good sound quality but does not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after having the Bose QuietComfort II expecting an upgrade. While the sound quality is better than the predecessor, its physical quality is subpar and did not even last me three months. I use my earphones mostly to workout or for travel and take care of them, however just a month into owning them I changed the earphone cushion as instructed on the manual and the piece that keeps it in place had fallen off. Additionally, it has major issues when connecting to an iphone and will frequently disconnect for no reason or have issues finding your phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Juan, I'm glad you preferred the sound quality of the QuietComfort Ultra Earbuds! However, I'm sorry to hear it was impossible to replace an accessory due to damage sustained to your product. Our customer support team would like to help here, so please contact us: https://support.bose.com/s/get-help-landing-page?language=en_US. Also, if you're having issues with connecting to your smartphone, I'd recommend rebooting the smartphone, and if that doesn't help we can take a look at the connection issues with you too. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound it block the outside noise if you want to or not, it was a gift to my wife and she is in love with it, the only issue is that now she blocks me from talking to her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat Bose for listening to music I use mine for tuning out the lawn mower when I cut grass they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound great but the controls ruin the experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these headphones so badly! They sound amazing and their noise cancelling is definitely better than the airpods pro. However, three things ruined the experience for me, and I just returned them to my local BB store: 1 - no multipoint, which make them a pain to use with more than one device 2 - unstable connection, very often I would notice the headphones go out of sync for a split second, and then sync up again right away. it's very glitchy and distracting 3 - worst issue I had with my pair were the controls, as soon as the cold weather hit this week, the touch controls failed a lot. The headphones started automatically switching themselves between anc and aware modes, to the point where they were unusable. I then decided to turn off the shortcuts in the app, to then see that the same issue of the touch controls started happening with the play/pause function. I cannot emphasize enough that this is a huge deal breaker for cold climates. I'm hoping that in the future Bose will get its act together and put out a competent pair of TW earbuds, as I love the brand and their sound quality. For now I'll just go back to my ok sounding airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's awesome to hear that these sound amazing and that they have great noise cancelling.
      The earbuds have Bluetooth 5.3 and connection range of upto 30 feet, so it is unusual to hear about an unstable connection. You can find guidance here to ensure a perfect connection bose.life/46mOBQg
      These can be used with different devices by disconnecting the first device and then these can re-connect to another previously pair device as they can remember upto 8 paired devices.
      There are steps here bose.life/3Q1jJje that you can take to ensure that the touch controls work their best.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best sounding not fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding headphones for the money, but I wear them to run and they are not the best at staying in the ear. Changed the sizes and everything.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joseph, glad you are enjoying the the QC ultra earbuds, if you have tried all the sized ear tips and stability bands that come with the earbud, then I recommend purchasing our alternate sizing kit that includes extra small and extra large sized ear tips and stability bands. You can view these on our website here: https://bose.life/3WCgXDW. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best sound quality will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day I love them! The sound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crane operator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ‘em They look and sound great Noise canceling is best in the world A game changer for me while communicating at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    QC Ultra Earbuds provide outstanding performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose delivers once again! These earbuds left me stunned at the improvements upon acoustics and bass all while making the earbuds more comfortable and customizable with ear piece adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds I've seen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever had. The noise canceling works great for. I shoot a lot of guns and use them foe ear plugs when i do and they do a great jod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quietcomfort earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best earbuds I have owned in a long time. I was using the jabra 75 elite for a while. I finally made the switch to these and I haven’t looked back

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, I would buy them again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues someties , besides that i like them alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose noise canceling earbuds. I had 1st generation quiet comfort. I didn't go to version 2 when it came out. Decided to go to this lest bulky and great listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love new ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great sound, great sound, great sound,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my older quiet comfort. You can now have either bud in by itself and still answer calls. Also the emersive setting gives true surround effects

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but missing multipoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass, good sound and good bud! But... the fact that this is missing multipoint is very disappointing! I didn't think it would be necessary, but once I tried multipoint (on $50 dollar earbuds), there is no reason these shouldn't have it for the price they are at.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound (especially the bass) and design of the QuietComfort Ultra Earbuds, Daniel! You can store up to 6 devices in the earbuds' device list, however it's true that you can only connect to and play audio from one device at a time. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones with exceptional noise cancellation! Very happy with Bose products!

    I would recommend this to a friend