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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,459 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The World Best is Boss ultra Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ear phone I mean Boss quiet comfort ultra true wireless noise cancelling Earbuds is the World best I have ever used get yours and enjoy like me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ive bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have three different mode and are worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the KING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not and i say do not look any further for quality sound other than Bose.. the product us mazing and the lloks are just to die for.. black and gery are the ones for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise cancellation is top notch. Highly satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I have been a loyal Bose customer for 15 years, but these are the worst I've ever had. The sound is great and the noise cancellation is phenomenal. However the quality is extremely low with the rubber surround breaking after 2 months of use causing them to slip constantly and fall out on occasion during use. After 5 months of use, I started hearing a loud crackling in one of the earbuds. I reached out to support and they told me this was expected due to the noise cancellation. After I was adamant this was not normal, they told me there was no factory reset with these specifically and the only option was replacement which would take up to 8 weeks after they received them. I use these for many hours a day with my job and it would be a severe inconvenience at best to be without them for so long. This is a stark contrast from Bose products of the past and I will not be buying these or any other earbuds from Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Blaine, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! I am happy that you like their sound and noise cancelling performance, however.

      The stability bands shouldn't break within a few months of use, however if this does happen, our customer support team will be more than happy to send you some new bands. The team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US.

      The loud crackling noise you described doesn't sound like it was caused by the earbuds' noise cancelling. Things to try here include re-syncing the earbuds with the charging case, rebooting your connected mobile device, and clearing the Bluetooth pairing lists on both sides. If these steps fail to resolve the issue, our support team will be very happy to assist here as well.

      Lastly, you referred to an 8-week turnaround time for an exchange of your earbuds. Bose has recently transitioned its repair and returns locations, however I can confirm that there is no longer a risk of delay. In this respect, I invite you to contact our support team again via the link above, so we can ensure all troubleshooting has been tried and then go through our service options with you, if these are needed.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Look no futther

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation is top tier. Music quality is great. Nice bass and treble ratio. App can be useful if used right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Strictly The Best Bose In-Ear Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a big fan of Bose audio equipment and headphones, these are by far the best ones I’ve ever had for in the ear Bluetooth headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is absolutely phenomenal! As a devoted fan of Bose headphones, particularly the over-the-head style, I am delighted that I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product- no complaints——————————————————

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, Easy to use and the noise cancellation is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds by Bose. These are the ultra ones, much better sound and able to hear no noise better as well. Thumbs up with Bose ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Immersion setting is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love the immersion setting. The flexibility to set different equalizer settings also makes these sound fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bose so it's probably good, but I returned these to get the open ear ones. I didn't use them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great all around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound all around, easy to use only draw back volume is limited

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer sound, by far the best noise canceling I have ever experienced. The 3d audio is crazy good and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort ultra 2 gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds....nothing compares. Best noise cancellation and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You won’t believe your ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic! Noise canceling feature is an added bonus as I am sensitive to noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not cancel out noise unless both buds are in. This is not a good purchase for a professional truck driver.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Husband loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these great fit. His old ear buds had stopped working. He was thinking about the head phones, but settled on these instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in market for the moment, have a great quality sound

    I would recommend this to a friend