Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,488 reviews
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the noise canceling is great. Would get again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent audio!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality , perfect to enjoy when you’re work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose never disappoints

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints! This is the second set I’ve purchased for my husband and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Bose product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise canceling. The sound quality is great and love the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancellation i’ve ever experienced, downside is people i communicate with while using them say they can never really hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm thrilled to hear how happy you are with the QuietComfort Ultra Earbuds' world-class noise cancellation! If people are struggling to hear you on calls, make sure the mic holes on the edge of your earbuds aren't blocked. Also, try updating your earbuds' firmware via the Bose app (and the charging case via https://btu.bose.com/). If issues persist, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My Bose Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Bose earbuds. I use them in everyday situations, especially when I'm working in my yard. The different settings allows me to aware of my surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Airpod Pro and Bose. Although they’re a bit on the pricey side, cant go wrong with Bose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product highly recommend. Never buying any other ear buds these are the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very user friendly and fall out a lot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Bose SoundSport earbuds for years and assumed these earbuds would be comparable. The fit is different. I’ve tried every combination of tip and wing and they don’t stay in very well. Additionally, the user interface with my iPhone isn’t intuitive. If I take them out to have a short conversation with someone I have to jump through hoops to get them to turn on again. The tap to play doesn’t work about 80% of the time. I feel like I have to keep my phone close for controls. I thought things would get better once I figured out the controls but it’s been over a month now.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds, Julie. If you're having difficulty finding a fit that's perfect for you, don't forget you can also try our alternate sizes (XS and XL) that are available separately, as well as running the fit test in the Bose app. Usually, putting the earbuds back in is enough to resume your music, but if this isn't happening and you're struggling with the earbuds' controls, please contact our support team, so we can take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, very clear and in microphone I also like them a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort ultra 2 gen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds....nothing compares. Best noise cancellation and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and when you have both pair in together, it cancel all the outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, It’s the only, and I like it. The sound is very well. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vk1273

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is work really good the music is what i bought this for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear music sound, plenty of bass as well.. Love the noise cancelation as well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, the sound is crisp and clear. The noise canceling is absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and they definitely do cancel noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my Bose over the ears headphones that have started falling apart.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big disappointment

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Around three months after purchasing them, started to have some crunchy noises in the quiet mode. Recently, about one month ago, beside the crunchy noises, they started doing other strange things, jumping from an apparent disconnection to another effect, kind of swapping audio between both ear pieces, sometimes several times in one period of use, sometimes ok for days… definitely disappointed. Best Buy exchanged them, so I will try luck again, because when they work, they are very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like your QuietComfort Ultra Earbuds when they're working smoothly, Jose! The issues you've described could just be down to the device you have paired to your earbuds. Try a different device, and also try rebooting your smartphone, if that's the device you're using. If the noises and inconsistencies persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Just perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Perfect! Sound, product quality, Bose sound is aways perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds - the immersion mode is fantastic. Easy to use and comfortable.

    I would recommend this to a friend