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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,462 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Its worth every penny. Will buy one for myself. It was a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Should have stuck with the PowerBeats Pro, they lasted me 5+ years. These Bose headphones are already having Quality issues after six months and won't stay in my head. Previously I had the PowerBeats Pro as a headphone that was primarily for working out and also functioned well when working and doing other tasks. They lasted for more than five years until unfortunately they failed on me. For whatever reason I decided to try the Bose earbuds after reading some online reviews about how good the sound quality was, and how well the noise cancelling worked. I should have bought another pair of Beats. I have barely had these six months and the right earbud will now disconnect from the case and is not charging fully. The earbuds have a constant white noise when the environment is quiet and during workouts they consistently fall out, and yes, I have tried all combinations of supplied hardware from Bose to secure them. They simply do not work. Long story short I shouldn't have strayed from the PowerBeats lineup as they were fantastic, and cheaper than this disappointing product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tanner, thanks for your review of the QuietComfort Ultra Earbuds! I'm very sorry to hear of your disappointment compared to your previous product, especially when you're working out.

      If your right earbud is disconnecting from the charging case, or just isn't charging fully, then try performing a reset of your earbuds, which can help. A slight hiss from your earbuds is actually normal. Any headphones designed with batteries and other active electronics will introduce a low-sounding "noise floor", but this won't be audible most of the time, especially when music is playing.

      As for the difficulty in finding a secure fit, thanks for trying all combinations of eartip and stability band. If you can't find a combination that fits you well, don't forget to try the alternate eartip and stability band sizes (XS, XL) that are available separately. This should help you find the fit you need.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recomended the sound cuality is amazing. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose pods! Crisp sound. No problems connecting to my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and good quality. Big fan of Bose products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds been with Bose for years would not trade for any other

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are a much better quality headphones out there I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound plus noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones, excellent sound and awesome noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality EarBuds. Bought them for my wife and she loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! Excellent product! Revommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does nit connect again to previously paired device. Meaning, only last paired device connects automatically, for other devices I need to re pair. Also constant static in left earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I'm sorry to hear you've had issues connecting to a previously paired device. That certainly shouldn't be happening. Once stored in the case and removed again, the buds will always search for the most recently paired device first. You can also manage connections via the Bose Music app if you wish to switch to a different device.

      If you continue to have problems, please do not hesitate to get in touch with our support team via https://bose.life/3ET4mCs. We'll be happy to help!

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome ear phones and they sound fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their good when you used to work out but on the phone their not the best

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to use good quality nice product works well as advertized

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound. Noise cancelling is very good. No setup or operating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Antonio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I have had these for 4wks and they sound great all the time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome definitely recommend it only had to return because it kept disconnecting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Noise cancelling is simply superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my ear phone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound i love it i will definitely buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too expensive for them failing so soon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when they worked. Started getting a wind sound on one of the ear buds after 13 months of owning them ( one month after the warranty ended) Their headphones are quality but not these ear buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are glad to hear you enjoyed the QC ultra earbuds.
      If this wind sound is constant its possible you arent getting a perfect seal on the ear tips and stability bands here is a quick guide for replacing these https://bose.life/3Y3I2Rc.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose