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Customer reviews

Rating 4.3 out of 5 stars with 2462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,462 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose QuietConfort Ultra True

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have good sound for listen music but for call is not good the other people not listen me good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - if others can't hear you well when you call them on your QuietComfort Ultra Earbuds, try moving to a quieter environment, and compare performance across other call platforms, e.g. Zoom or Teams. Our support team will also be happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! The sound quality is amazing !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose quiet comfort earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I did enough research on these but I guess not. I do not like these and I don't recommend people get these unless you're only using them for music but trying to call people with them is a no go, the sound can go in and out of them randomly, they don't connect to your device all of the time and overall these earbuds have just given me a hard time snd there hard to use and the app is very difficult as well no instructions or nothing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we do have troubleshooting steps that can help with any issues you may experience during calls, you can view these on our product support website here: https://bose.life/4dX5XXo.
      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    They are amazing except…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing honestly I tried to clean them with a keyboard duster and all I hear is static when there’s no music playing other that that I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, made for big ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but regardless of how many combinations of tip and wing pieces I try, they constantly fall out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the QC Ultra earbuds. If you are finding difficulty with the ear tips and stability bands that come with the earbuds. We do provide an alternate sized kit that include extra small and extra large sized ear tips and stability bands. You can view more on this via our website: https://bose.life/42FkfYP.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Mic sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Apple and Samsung and everything perfectly on the earbuds but the microphone for calls

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better then my over the ear Sony headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise quality was good but they cut out every 10 seconds i really ecpected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jalen,

      We're sorry to hear that you experienced audio cutouts with the earbuds, despite the good noise cancellation quality. If you haven't already, we recommend reaching out to our customer support team for assistance. You can use the following link to get in contact with us: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Hard to replace in charger case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard too replace the earbuds back into the charging case. Apple has magnets too guide you. These should too. For the cost throw in a couple of magnets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vermont Dude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good! They are by far, the best ear buds I've ever had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Bose Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Apple Ear Buds . Had to send back to Apple for replacement, I pirchased a Sony returned to Best Buy and gladly changed for Bose . For my use the Bose was perfect easly pared and out the door to enjoy music while I used a Weed Eater. Easly to comtrol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling earbuds I have ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but not what you expect from Bose. Not made for heavy work out ir sweaty people they fall off easily. Tried several after market and bise products but no help. Don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback and are sorry to hear the earbuds didn't meet your expectations. It sounds like they weren't a great fit for your workouts, and we understand how frustrating that can be. In case you haven't already, we recommend trying the alternative sizing kit, which includes extra sizes. Feel free to reach out if you'd like more assistance.
       
      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Amazing overall.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds overall, better battery quality than Sony. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely perfect earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more features and modes to set based on preferences

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market. Good quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for listening to music and for talking with others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE BUDS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one did not work correctly but I returned it for a new one and the new one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Good but defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 pair of the bose ultra within a month. The left earbud kept going out. Would make stuttering noises and you couldnt hear anything. Before it messed up the sound was awsome and they were the best fit of any earbuds I’ve owned. Maybe it was just mine but after the 2nd pair went out i didnt wanna give it another try.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brent,

      Thanks for leaving your feedback regarding the QuietComfort Ultra Earbuds.

      I'm sorry to hear your left earbud kept disconnecting. That certainly shouldn't have been happening and I can appreciate how disappointed you must have felt especially after enjoying their sound quality beforehand.

      The good news is there are some troubleshooting steps you can try to remedy the problem. I'd recommend visiting this page to give them a try https://bose.life/4b5gtM0.

      If you continue to have issues, we're here to help. Please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great buds EXCEPT FIX YOUR EFFFING APP YOU LAZY FU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I state my final warning, and review, here's the good: These things are amazing. Sound could be louder, but theyre great! My first pair were duds that i had to return, make sure you uave your reciept! ------- Heres the BIG downside... there are MANY connectivity issues which are WELL known by the bose community, where youll have to repair the earbuds, take them out, place them in the case, "reformat" them, over and over, etc. *** This is NOT an issue with the earbuds, but Bose's lack of desire to fix their FUDGING BUGGY APP!!! *** ITS BEEN AN ISSUE FOR MANY MONTHS AND BOSE REFUSES TO FIX THEIR FUDGING APP!!!!!! FOR A 300 DOLLAR PREMIUM ITEM THIS IS ABSOLUTELY IRRESPONSIBLE AND SHIRTY OF THEM!!!!!!! But aside from that (but lets be real. Its a HUGE issue and entirely something that they can fix, but refuse to because Bose is absolute dogshirt. (Replace "fudging" and "shirt" with exactly what youre thinking) If they fix the app, i wholehartedly recommend the product. Otherwise. Nope. All because Bose is a horrible and scummy company thay refuses to fix their app, which is absolutely assinine for a premium product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Devin, I am glad to hear that you are really enjoying the QC Ultra's sound quality and functionality. We appreciate your feedback regarding the app and it will be made note of for future updates. I recommend that you sign up to the mailing list via our website to ensure that you are up-to-date with all the latest news and announcements for our product ranges.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose