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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2413 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,413 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose,

      Thank you for sharing your experience with the QuietComfort Ultra earbuds.
      If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr

      If you need further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New ear buds are great. The Ear buds we had to replace were terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son absolutely LOVES these buds. His friend recommended them since his one of his ipods gave out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intervention Tutor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My cackatoa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use in the kitchen when taking breakfast and lunch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Quiet comfort ultra.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.

      If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    workers well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defiantly does not have the connection problem as the last model. When I use this for concerts dulls the music too much.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    great hardware. firmware 4.0.20 RUINED them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of these that had firmware that was a year old or so, and they worked great. I loved em. But I made the mistake of letting the Bose app update them to 4.0.20 which TOTALLY BLOWS. After that connections were a nightmare. Stuck in loops, playing crackly noises, not being able even manually switch devices. I suspect if you ONLY use these with your phone, and never try to pair them with something else, you might be okay. Apart from that, consider yourself warned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      It is strange that you've had trouble after the firmware update. I'd recommend making sure that you resync the connection of the earbuds together by placing them in the case and ensure they making a good connection with the charging pins. Then keep the case closed until the case lights stop flashing, and only remove one earbud from the case and it in your ear before removing the other earbud. I'd also try the other steps available here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka0Pb0000005158IAA&language=en_US

      Or reach out to us, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can use these buds individually...not like the precursor that had to have the right side connected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The worst in phone calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any streaming video/audio they are wonderful and the noise cancellation is above and beyond but when it comes to audio on a phone call its just so bad, i checked all my settings, updates, and compared to my old jabra elite active 75t or bose soundsport free using the same volume settings just not worth it, so I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful System, upgrade over Apple Airpod Pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both run distance on both road and trail. Love the noise cancellation / "Loud" sound blocking feature these have. We were surprised that we had found something we liked more than the Airpod Pros.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid these at all costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their phones are terrible. They make clicking sounds in your ears along with they drop connection frequently.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience, we’re sorry to hear about the clicking sounds and connection issues you've encountered. The good news is that these types of issues can often be resolved with a few quick steps.

      To help restore stable connectivity, we recommend checking out our Bluetooth® troubleshooting guide: http://bose.life/3VMWiw8.

      For help with eliminating unwanted sounds, please visit: http://bose.life/3IDLLjV.

      We’re here to make sure you get the best possible experience with your Bose product.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed in Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the earbuds are great is a quite area. If you have any background noise its hard to hear even at 100%. The phone calls even worse. The person on the other end had a hard time hearing me due to the background noise. due to my job i need to hear and be herd when on the phone so i had to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you decided to return your QuietComfort Ultra Earbuds due to audio issues during phonecalls.

      If there is anything we can assist you with, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear bud headphones that work perfectly and allow easy listening as well as communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony earbads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I used Sony before but this headset is better. Only issue is it does not change to multiple device automatically, you need to change it manually. Overall great headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great...but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, but my right earbud just gave out. Will be exchanging for a new pair. Will update if it does it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any other Bose product, it performances outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente me encanta perfecto me gusta bien che veres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son loves it this is his 2nd pair cause he loathe other pair he has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bows earbuds are the best, this is my second pair I’ve owned

    I would recommend this to a friend