Customer Ratings & Reviews
- Model:
- 882826-0050
- SKU:
- 6571356
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds, especially the sound quality, comfort, and fit. Many also appreciate the battery life and design. However, some customers have experienced connectivity issues and noted that the call volume could be improved.
This summary was generated by AI based on customer reviews.
Worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re Bose, I haven’t had a bad experience with any Bose product I’ve ever owned.
I would recommend this to a friend- Pros mentioned:Sound quality
$300 for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally not even connected more than 5 times. After the 6th time and every time after, the right earbuds internal microphones used for noise cancelling failed. It sounded like someone was "blowing" into the microphone and I could not fix it through any of Bose's troubleshooting recommendations. Horrible QC for headphones that are this expensive and "high end". I upgraded my 1st gen Airpods Pro to the 2nd generation and that was a better investment than these "Ultra" earbuds. Great noise cancelling though. I'm just glad they broke after 1 day so I could still return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marc,
It is great you enjoyed the noise-cancelling highly unexpected that it would stop working, and I understand you returned them because of this. Should you decide to try the earbuds again. I'd suggest making sure that you're not in in aware mode by following our guide here https://bose.life/3N0Sbsh and check that the shortcut https://bose.life/49SWXSp is not being pressed. Please also contact us https://bose.life/contact, as we'd love to help.
Nic - Bose Customer Support
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
Thanks
Mike - Bose Customer Support
Worked great at first… not Best Buys fault.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds but there is noise the ear buds seem to absorb the noise which makes them saturating sound
I would recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We're glad to hear you're enjoying the earbuds overall, but we understand how unwanted ambient noise can affect the listening experience. We'd love to help troubleshoot or adjust the settings to improve the sound quality for you. You can reach out to our teams for further assistance
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Volume
Low while on a call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music wise amazing but when you’re on the phone call it’s really low.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rebeca,
Thanks for leaving your thoughts on the QC Ultra earbuds. Music volume and call volume can sometimes be separate on your paired device, so you want to make sure the volume is turned up on the device for the calls as this could be why you're experiencing low volume. Please refer to your phone's user guide for instructions on how to adjust this.
Jeff - Bose Customer Support
Earbuds quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good discount on black Friday, the immersion mode is amazing!
I would recommend this to a friendMaybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not charging wireless and too expensive needed better sound
No, I would not recommend this to a friendGreat noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved these for the first few days, but then the right earbud started making a very loud static hissing noise. Thankfully bose is sending me a replacement pair :)
I would recommend this to a friend- Cons mentioned:Connectivity
Buy Sony or Sennheiser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8
I would recommend this to a friendThe sound is amazing. That’s what my husband said.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband as a gift. He had an older set very old plus they were refurbished. I told him no more he needed something good he deserves it. He loves them.
I would recommend this to a friendWow
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 cant eveb conpare. Raised the bar. Legendary
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service always thank you highly recommend
I would recommend this to a friendDisappointed with Bose warranty policy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support
Bose review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but battery life not good compared to other ear buds
I would recommend this to a friend- Pros mentioned:Sound quality
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were good for almost two months. All of a sudden they won’t charge anymore. Good ANC and quality sound but very unreliable. This was my 2nd try with these earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, terribly disappointed to learn that your buds are no longer charging. I'd encourage you to check the charging case and the buds to ensure the contact points are free of debris/damage/corrosion. I'd also suggest trying a different USB cable and charger to see if that helps. Still not charging? Please get in touch with our team for further support https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Good but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good pair of headphones. Only negative is when your making a call, the mic is not that good
I would recommend this to a friend- Pros mentioned:Sound quality
Shouldn’t Have Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support
Not bad but not for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth $299. Bose are wayy better for the price
No, I would not recommend this to a friend