Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 10116964
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs longer battery life but over-all a nice product
I would recommend this to a friendDO NOT BUY for Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair of Bose wireless earbuds and the most expensive BUT these are by far the worst! They sound good when they work. But it's CONSTANTLY disconnecting and when it's connected it's CONSTANTLY dropping audio for a second or two. It's really frustrating and will be the last pair of Bose I buy. I wish I would've used them more during the return period because I would've returned them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Bryson,
Thanks for your feedback regarding the QC Ultra Earbuds. We're sorry to hear about the disconnection and audio drop out issues that you've experienced when using them. We want to assure you that the product is fully compatible with Android devices, and that there may be other factors besides the OS that could be contributing to the problem.
This page will give you troubleshooting options you can try to remedy disconnection issues: https://bose.life/4b5gtM0, and this page will give you some tips for audio dropouts https://bose.life/3Stmrz0.
If you continue to have issues, or just need some assistance/guidance, do not hesitate to reach out to us via https://bose.life/3ET4mCs. There are a number of ways you can get in touch and our team are more than happy to help!
Jeff - Bose Customer Support
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for the money. Bose continues to improve their products
I would recommend this to a friendBose 3rd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin product.works great easy to connect and very elegant.
I would recommend this to a friendExcellent quality & performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worth spending more to get the best!!!!!!
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very happy with my purchase.
I would recommend this to a friendHead phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work a wonder didn’t disappoint will purchase some more
I would recommend this to a friendNot for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.
The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Best ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Already had a pair. Brought these for a friend
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected this would be and then some. Great purchase.
I would recommend this to a friendBlack Ones Have Sound Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is awful. This does seem to be a problem only with the black ones after I did some research. Unfortunately have to return for a different color.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brandon! We’re sorry to hear you’ve experienced issues with the sound quality. If you encounter a similar problem in the future, you can check out our troubleshooting guide through this link: https://bose.life/3N0dzAE to help resolve it. We hope your new Bose QuietComfort Ultra Earbuds meet your expectations and provide you with the premium audio experience you’re looking for.
Sophie - Bose Customer Support
Charging malfunctions on the best earbuds around.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.
I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.
Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Not built to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great in terms of listening quality, comfort, etc. However, one of them just physically broke (in my ear when wearing it) after one year and 9 months. They are not built to last, I am not buying these again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about what happened, Ramiro. We understand how important durability is, and we’d like to help you with this situation.
Please contact us using https://bose.life/49SSe5s so we can assist you further and review the best options available for your case.
We’re here to make sure you get the support you need!
Gloria - Bose Customer Support
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worksngreat fornmy needs havent had any issue with them
I would recommend this to a friendPerfection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it for my friend and he is very very happy!
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Derek,
Thanks for leaving your review of the QC Ultra Earbuds.
When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
This should have no impact on the caller.
Jeff - Bose Customer Support
Quiet comfort ll ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size fits better than previous quiet comfort earbuds
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!
I would recommend this to a friendCouldn’t be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing!!!!! I would buy these again and again.
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is Excellent..........................
I would recommend this to a friend