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Customer Ratings & Reviews

$274.17

Customer reviews

Rating 4.3 out of 5 stars with 2468 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,468 of 2,468 reviews
  • Rated 2 out of 5 stars

    Too small. I doesn't fit in my ears.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the old-fashioned. These are too small, i do prefer the bigger ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They fall out all the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these I have the Bose sport ear phones and stopped working so I purchased the new ones here and they fall out every time I go to the gym I call Bose and they replied one size fits all

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello John, the QuietComfort Ultra come with three sizes of ear tips and stability bands, (small, medium and large) If you find that trying all three sizes in various combinations are not holding the earbud secure in your ear, we do have an article on our product support page that can help: https://bose.life/3HzqSCb. We also provide alternate sized ear tip kits that provide extra small and extra large ear tips and stability bands. Should you wish to know more about these, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    NOT GOOD FOR BUSINESS CALLS!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are not serviceable for phone calls- especially business calls. The other person can hear EVERYTHING...including footsteps if you are walking, passing cars, basically anything but standing still.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      I am surprised you're having trouble with calls, and would suggest trying the guide here (https://bose.life/3rhLY3G) for help with them. Or of course, please contact us (https://bose.life/contact) as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Static on the left side.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Static on the left side. Engineers what is the purpose of ANC? I return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback and understand how frustrating it must be to experience static, especially in a noise-cancelling product. ANC is designed to minimize external noise, and due to the process of cancelling out noise, a low noise floor can be heard, however that should not interfere with the listening experience. Our team would be happy to assist with troubleshooting or discuss service options, you can reach out using this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bought and paid for experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose ultra quite comfort are garbage do not waste your money like i did, im done with Bose

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kenny,

      I am sorry to hear that you are not fully happy with your QuietComfort Earbuds.

      If you have any questions about these earbuds or need assistance, please feel free to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Very disappointed for a Bose product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues within 2 weeks of purchase. Tried to return to BestBuy before 30 days and nada. I have to go through Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these for a quick trip and they’re probably the worst sounding headphones I’ve ever purchased. I immediately return them within 24 hours.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RockyF, I am sorry to hear the QuietComfort Ultra Earbuds didn't meet your expectations.
      To make sure you get the best audio quality possible from I would suggest looking at the Equalizer settings.
      https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001pWN6AAM&language=en_US

      If you run into any issues or have anything we can assist you with please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ear buds I’ve ever purchased. Had to return 1st set than the 2nd pair broke within a week .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      This is not the experience we would expect. If you would like support, please contact us via https://bit.ly/3vfiXal so we can get additional details to help.
      Tegan - Bose Customer Support bose