Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 10736160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Not the same level of quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than one year the left ear bud makes like a screeching sound with each bass hit other wise the sound and noise canceling was great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jamie,
I am sorry to hear that your QuietComfort Ultra Earbuds are not performing well after less than a year.
If you are still experiencing the described issue, please perform a full reset: https://bose.life/460LTkN
If you need further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Good but not for running or gym.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for the gym as they fall out and crackle.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you sharing your experience. While the sound quality is a highlight, it’s disappointing to hear that these earbuds not a good fit for you during gym workouts. A secure fit is crucial for active use, and we recommend trying a different combination of ear tips and stability bands to improve the fit. If you would like further assistance, you can reach out to our support teams.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Garbage, do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review.
Any speaker or headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
If the earbuds aren't quite fitting or staying in we suggest taking a look at the alternative fit kit https://bose.life/47OSdLv
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Cons mentioned:Connectivity
Avoid these at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their phones are terrible. They make clicking sounds in your ears along with they drop connection frequently.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience, we’re sorry to hear about the clicking sounds and connection issues you've encountered. The good news is that these types of issues can often be resolved with a few quick steps.
To help restore stable connectivity, we recommend checking out our Bluetooth® troubleshooting guide: http://bose.life/3VMWiw8.
For help with eliminating unwanted sounds, please visit: http://bose.life/3IDLLjV.
We’re here to make sure you get the best possible experience with your Bose product.
Daisy - Bose Customer Support
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and he apparently loves them. He was nothing but good things to say about them
I would recommend this to a friendOnline order
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online with fantastic. To you and very convenient pick up at the store
I would recommend this to a friend- Cons mentioned:Connectivity
Long time Bose buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone Bose for a long time, but not anymore. I’ve owned two of these (returned the first one for another). Both of them frequently glitch, as if they are trying to switch between stereo and mono, which is a disappointment. It also seems like the earbuds sometimes have difficulty maintaining contact with the charging pins. I’ll use them after they’ve been plugged in only to see that one of them has 0% life. Could not be more disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ryan, I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds! If the connection/audio isn't consistent, try rebooting your mobile device, and also try the earbuds with a different device to compare performance. However, if the earbuds are not charging correctly on the case pins, our support team would like to take a closer look. Feel free to get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Elizabeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime its always a good investment on Bose electronic items. I am totally happy with this buy.
I would recommend this to a friendgreat earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ear buds that my mom wanted her own. so bought her some lol
I would recommend this to a friend- Cons mentioned:Connectivity
Sad state for quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This being a recent product from Bose I expected sublime excellence in sound and overall product quality. Yet again...Just another disappointment. At max volume during phone calls, voices would come across as a whisper. Then I would have people tell me that I'm echoing in their phone. The device would disconnect when switching applications and not work as headphones when needed most. The app that drives the headphones is a failure at best. The adaptive eq resulted in no difference in sound when adjusted.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Ultra Earbuds. The problems you've described here - the quiet voices, echoing mic quality and app issues - are certainly not normal. Your local customer support team would like to go through these with you, to see what solution can be provided to you here. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si happy, aleayyBest Buy, Best price, Quality, Bose for me for years and years, thanks Best Buy!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality good but they suck they disconnect quick then takes long to reconnect to your phone. Too much money for the quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear you feel the sound quality is good on these earbuds. These earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 metres) Follow the steps here to ensure https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bujjAAA&language=en_US you get the best connection.
Thanks
Matt - Bose Customer Service
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they switch up the ear bud sizers. Doing the sports test today.
I would recommend this to a friendGreat for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, I had earphones before this but nothing like this ones.
I would recommend this to a friendBest Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendThe Best aBoom ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh when my son listened to these he almost lost it he couldn't contain himself he loved love them
I would recommend this to a friend- Cons mentioned:Connectivity
Bose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support