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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2502 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent sound quality, comfort, and perfect fit. They also appreciate its fantastic battery life and nice design. However, some customers have reported experiencing connectivity issues and low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,502 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a great product that is totally worth it. Everything works as it should. I use it for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great at first… not Best Buys fault.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Thomas,

      I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My Music never sounded better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my airpods pro because those would always fall out of my ear. The Bose stay in ear even when working on your back. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodthe first ones i tried. I know bo6 is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like item returned it did not fit snug in my ear and talking to someone on it could barely hear me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      In order to get the best comfort and audio experience, please check our fit guide for the QuietComfort ultra earbuds: https://bose.life/3uWVAlx

      Contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good discount on black Friday, the immersion mode is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds around. I switched from AirPods and i won’t be going back any time soon! The hr software works flawlessly as well, which can be a deal breaker.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the frustration!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bud did nothing but disappoint me at every turn. To start with they do not seem to have improved on the quality performance issues that I had with as my previous Bose QC ANC earbuds. There was constantly a super frustrating problem with either one ear or the other not connecting, the ANC was by no stretch of the imagination as good as the SONY WF-1000xm5 which I tried before these and the sharpness of the sound was certainly not as good as my previous pair of Jabra Elite 8. Also, the ambient setting feature constantly switched between modes when my hair brushed against one of the ear buds, which was annoying. Needless to say, I would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, If you are experiencing audio issues with your earbuds, I recommend that you try adjusting the equalizer within the Bose Music app. You can look into this via the product support article: https://bose.life/3vujq8D. You mentioned that one of the earbuds is not connecting, we also have suggestions that can help: https://bose.life/3NVDKpH.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bows earbuds are the best, this is my second pair I’ve owned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not continue to use them since I was so used to apple being able to read my messages to me and kept falling out but I have a piercing in my ear that may have caused it to not stay. Either way they are awesome just not for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose,

      Thank you for sharing your experience with the QuietComfort Ultra earbuds.
      If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr

      If you need further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any other Bose product, it performances outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I have brought from Best buy. Until that time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
      Thanks
      Mike - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente me encanta perfecto me gusta bien che veres

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intervention Tutor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    1 month

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked 1 month,got a second set and guess what? they worked 1 month before starting to make noice.Sound is amazing ...for 1 month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought for Wife (Christmas present). The true test will be if it works well while riding mower. Will update in the spring time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the WORST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great; customer service was HORRIBLE. I will never buy anything from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for 2 months now and I regret buying these. I have constant connectivity issues every day but other than that sound quality is great

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound quality of your QuietComfort Ultra Earbuds! If the Bluetooth connection seems poor, try rebooting your smartphone, and connect a different device to your earbuds to compare performance; this can often help. If it doesn't, our support team will be happy to assist further. Regards, Fiona M. - Bose Customer Support bose