Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 10890341
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the product's excellent sound quality, comfort, and perfect fit. They also appreciate its fantastic battery life and nice design. However, some customers have reported experiencing connectivity issues and low volume.
This summary was generated by AI based on customer reviews.
Best headphones out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones i every brought if u are looking for something good go with theses
I would recommend this to a friend- Pros mentioned:Sound quality
It sounds amazing but defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is this skip that happens idk why also when I try touching the right side ear bud it sometimes screechs very loudly or if I laying on my side. The touch controls are very sensitive and don't really function well. The music and sound are amazing in Immerse mode. I haven't tested it out for anything else. I wish samsung would drop some new earbuds because there pro headphones have static noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you like the sound of the QuietComfort Ultra Earbuds, Andres, especially in Immersive Audio mode. However, what you've mentioned about overly sensitive touch controls and a "screeching" sound in one earbud seems unusual. These issues may also be related to the "skipping" behavior that you referred to. Please contact our customer support team for where you live, so that we can go through some troubleshooting together, e.g. performing a reset. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds of the world,I recommend it,good sound
I would recommend this to a friend - Pros mentioned:Sound quality
Very good sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, The sound it’s perfect, I love it ❤️❤️
I would recommend this to a friend Great for you, sad for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones worked really well and I thoroughly enjoyed them, but they did stop working. First the right one, then the left. Make sure you double check when your warranty expires, I missed mine by a couple weeks. Really sad about it, won’t be buying again simply due to price.
I would recommend this to a friendFail just out of warranty - 2 sets now!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the earbuds sound great, they DO NOT last! I've had 2 sets last just long enough to get past the warranty period, then fail. $265 for a 1 yr warranty, and they don't last more than 2 years is not acceptable. One set failed internally, the 2nd had one earbud literally fall apart.
No, I would not recommend this to a friendExcellent product, excellent customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent customer service. These Bose ear buds are better than I ever expected!
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best! The sound quality is amazing !
I would recommend this to a friend - Pros mentioned:Sound quality
Best in ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are better then my over the ear Sony headphones
I would recommend this to a friend A title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with an over the ear hat. Lots of feedback when looking up. Best headphones I've ever owned
I would recommend this to a friendNeeds better sound but loved the look
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the way they looked and felt but sound quality was way worst the then the generation before them
I would recommend this to a friend- Pros mentioned:Sound quality
Silence
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise canceling earbuds I have ever had!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. However they fall out my ears I changed all the sizes and it still fell out
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound of your QuietComfort Ultra Earbuds, Jocelyn! If you can't find a secure fit despite trying all eartip and stability band sizes, try the alternate sizes (XS or XL) to see if that helps. Our support team will be happy to send you these. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Good noise cancellation but static boise issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had decent noise cancellation but there was a static issue that could be heard despite only using the product a few time when listening to music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
Please try the guide here https://bose.life/46ljNzU for help with the static noise, and contact us https://bose.life/contact as we'd love to help.
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds on the market. Good quality sound
I would recommend this to a friend - Pros mentioned:Sound quality
Do not buy if you make phone calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons out of the way first. Call quality is hot garbage at best. Sound is muffled for both parties on the call. I wish I would of done more research on these before purchasing as this is a known issue. Can not turn off ANC. I wish it was set up like Jabra. On, Hear Through, Off. You can adjust it lower or put it in Aware mode which is similar to Hear Through. Pros. ANC is great. Sound is great for music, podcasts, videos ect. Great sound quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! Thank you for sharing your honest feedback, we truly appreciate it. We're sorry to hear that the call quality hasn't met your expectations. Regarding the ANC settings the QuietComfort only have adjustable levels and Aware Mode, which allows ambient sound in for better situational awareness.
On a positive note, we're glad to hear you're enjoying the excellent ANC and sound quality for music, podcasts, and videos. That’s exactly what these earbuds are designed to deliver, and it’s great to know they’re performing well in those areas.
Here's a troubleshooting guide that can help you have a better experience during phone calls: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US
Jelyn - Bose Customer Support
Waste of money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Craftsmanship on the ones I bought was flawed. I had to reach out to bose to get them warrantied after having them a little over a month. Was told i had to mail them in myself, and wait three weeks to get refurbished headphones, after paying 300 bucks for these? No thanks. They can keep the money. I just will never buy anything bose branded ever again, if they're not going to stand by their products.
No, I would not recommend this to a friendRon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Ear Buds. I would recommend these for usage.
I would recommend this to a friendBose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their good when you used to work out but on the phone their not the best
No, I would not recommend this to a friendThey are amazing except…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing honestly I tried to clean them with a keyboard duster and all I hear is static when there’s no music playing other that that I love them
I would recommend this to a friend