Customer Ratings & Reviews

I've been leaving reviews on other websites for a long time now, and figured it wouldn't hurt to leave a decent one for this product on Best Buy. To start off, I love the packaging to this product. It is simplistic and easy to access. Just tear away the little paper strip, and it will allow the buyer to remove the "outer shell" to get to the tasty morsel inside! The product comes with a charging cable, large and small ear bud tips and some large ear grip sizes (the part that grips to the inside of your ear when you twist them into place). It also comes with instructions, but who needs that! Next, we have the ear buds themselves. I decided to go with the white smoke color because it goes well with my other electronics. Now, to discuss the product itself and software. The connectivity was seamless! I followed the instructions from the Bose app, and it guided me through connecting the device. It allowed me to choose a name for my earbuds. This isn't a big deal, but it does allow for finding your device easier if yours is named something special. I decided to go with "Ear-Hole Commander", which I'm sure no one else has taken. After setting the device up through the app, I decided it was time to use my lovely little $260.00 earbuds, and I have to say it has its WOW and its ehh factors. For the WOW factors, it sounds great! I own quite a few sets of ear buds and over-the-ear headsets as well. These little buggers from Bose do not disappoint! I had to move a step down from the original ear tips because the medium size (I guess) was putting too much pressure on my ears and when I used the "Awareness Mode", it would sound very muffled when I talked to people. I swapped out the headset at Best Buy because the issue annoyed me so much, but after the issue started again, I realized it was either a software or hardware issue and luckily the muffled issue went away after moving to a lower size ear tip. The app is very simplistic when it comes to an equalizer, but this isn't always a bad thing. It does come with some present that sound decent, but I have always enjoyed doing my own EQs to get the best sound I can get out of a device. I own the Bose QuietComfort Ultra Headset as well and these are well on par with them. Also, I would like to briefly discuss the noise canceling during calls. I tested these earbuds beside my large fan because I have a habit of sleeping with a fan every night, and my family members said that the calls were clear with no issue. I want to go over the three modes that the ear buds provide, which are the same as the headset as well: Awareness, immersion, and quiet. In my opinion, the awareness mode sounds great. It can make you feel like you're actually at a concert and surrounds you with perfect audio. The still is basically how the audio sounds without any extra effects added to it, and awareness allows for you to hear others. Now, let's talk about the so-so bad and just straight out bad. First, the ear buds battery life and volume. I let these ear buds charge for a good six hours, which is well over the time needed for them to charge to 100%. I talked to a few friends and family members less than an hour, and it had already dropped to 90%. This isn't necessarily a bad thing, but just keep in mind that the battery life doesn't seem to be a high point of this product. Second, the volume. In comparison to AirPods Pros, these are no competition based on loudness. I always enjoy damaging my eardrums and with my iPhones, I have the volume protection turned off and these are still low volume to me. It is nothing centralized to just these ear buds because the headset has the same issue. Overall, these are the only issues I have with the headset. They are 100% better sound quality than the AirPods Pros. I love my AirPods, don't get me wrong. They are probably still going to be my daily drivers if these begin to annoy me in any way, but currently I can put these ear buds in, turn on immersion mode, and just drift away like sheep to the rhythm of the war drums. Hope this review helps anyone! If I can or provide any updates in the future, I'm more than happy to! I daily provide reviews on other large sites, so I try my best to be as detailed as possible.

I was not happy with them had yo yake back it was only 1 month an they were defective.

Great sound, got these as replacements to my Sony xm4 buds. Sony failed 2 times each under a year. This is what drove me to the Bose and glad I made the switch. 4 out of 5 and that is really because of what they missed in terms of functionality. The bad: Does not have multipoint pairing. Wireless charging, at first I was kind of willing to let that go but when I found out Bose sold an additional case that offers wireless charging for an extra 40-50 bucks I changed my mind pretty crazy at this price. Audio volume for calls is low. No matter what you do the other person's voice is low and you may run into issues in busy/noisy places. This is something that has been expressed with Bose via reddit threads and has been an issue since the quiet comfort 2s. The good: Fit is great and the noise cancelling is in my opinion better than Sony, these do not fatigue my ears like the sonys did. Button controls are the same on both ears with the exception of the long press but this is good. The long press can be mapped to changing the modes like quiet or aware and spatial Audi even these can be tailored to remove one of the 3 settings so you don't have to go through extra modes. Volume is a slide up or down on either bud, play, pause and next /back track is the same on both buds. You can map the long hold on one or both of the buds to the assistant.

My primary use of these headphones is for while I exercise. They are able to achieve a comfortable yet tight fit - which allows for great sound quality and for the noise canceling to work as designed. They also have never felt like they will fall out while I'm moving vigorously. The app allows you to switch between different levels of noise canceling as well as for positional audio - which is pretty wild. You should try it, but I also suspect you'll decide to disable it - because it's really weird to hear louder audio from your left earbud when your head turns to the right. The caveat that I must mention - I had a drop of sweat land on my right earbud, and it caused my headphones to continually cycle between the noise canceling levels (including announcing that it was doing so). This was beyond annoying and took a while to figure out what was causing it. Once I wiped away the sweat, it stopped. I also found that the swipe to control the volume didn't work as well as I would expect. It either didn't notice my intent to adjust or it adjusted way too much and the level hurt my ears. All of that said, I've never experienced sound quality at this high of a level in earbud. Also, it bears mentioning that I used them for an hour long phone call and the party on the other end couldn't tell I was using earbuds - which is very high praise.

These are pretty awesome! I'm not a sound quality buff, so I can't speak to that, but I have weirdly shaped ears that most earbuds tend to fall out of, and these stay put better than anything else I've tried. Noise cancelling is pretty great, in my opinion. Solid battery life, although they're not super fast-charging. I use them at work and they can easily take me through a 8-9 hour day if I charge them during lunch. Docking a point because about a month into my purchase they started randomly disconnecting from my phone. Reddit investigation leads me to believe that this is probably an issue with the Bose app Bluetooth competing with the phone Bluetooth for connection, and indeed, when I turn off the Bluetooth access on the Bose app and keep it closed, I don't have the issue anymore (so far). Still super annoying, but seems to be a problem with the app rather than the earbuds themselves, so maybe it can be solved by future updates?

These earphones boast incredible sound quality, sleek design, and impressive comfort, making them a top choice for music lovers. They deliver crisp highs, rich mids, and deep bass that immerse you in every song. The battery life is exceptional, lasting through long commutes and workouts without a hitch. However, despite their many strengths, the noise canceling feature falls short of expectations, allowing a surprising amount of background noise to seep through, which can detract from the experience in noisy environments. Still, for pure audio and design excellence, they're hard to beat.

Have had these for a few months now and use them almost every day for the gym, biking, etc. Pros: -Sound quality and noise cancellation are seemingly best in class -Customizing the fit has been helpful for stability -Quiet mode and Immersion sound about the same (not sure if that's pro or con, just something to note) -They look great and are comfortable to wear for extended periods of time Cons: -Bluetooth often only connects to one headphone when putting them in -If you remove one while they're connected, you can only restart music via your phone, the tap function will not recognize pause/play -Not properly waterproof, have issues in any exposure to moisture where the modes continually cycle making them unusable -Phone call quality is subpar. I generally have no problem hearing, but the other party on the line has consistently reported they can't hear me If all you want is to listen to music, the sound quality on these is lovely. However, the basic features on these such as bluetooth connectivity and touch buttons have had major issues since I bought them, which for buds in this price range is extremely disappointing.

These are honestly the best headphone I’ve ever had. A side from sometimes one doesn’t connect when taken out of case but I just pop it back in the case and it connects again. The sound quality is very crisp and the noise cancelation you would think u had on a big headset. I can barely hear when I have them in quiet mode. They don’t fall out at the gym and comfortable enough I wear the all day.

It took a little time to get used to how they felt in my ears, but overall, I love these headphones. Sometimes there are some connection issues with my iPhone. I love that I can chance out the rubber bits that go in your ear to make it fit well, and the noise cancelling is the best I've ever had in in-ear headphones.

These Bose earbuds completely exceeded my expectations. The sound quality is crystal clear with deep bass and crisp highs. The noise cancellation works like magic—even in noisy environments, it blocks out almost everything. They fit comfortably and stay in place, even during workouts. The battery life is great, and the case charges them quickly. If you care about audio quality and comfort, these are worth every dollar

I love the headphones, they last longer than expected, have great sound proofing and fit well enough i dont have to worry anout then falling out of my ears. Very high quality sound. That being said idk what cheaper headphones sound like so i cant exactly justify the price. Also if you are trying to sync them to multiple devices i have on multiple occasions needed to reset them and pair them again because they get confused and wont give out any audio

Loved these, luckily I got them on sale! I’m sensitive to a lot of noise stimulation, so the noise canceling was an excellent feature. It also came with two other sized plugs for the right fit in your ear. I was very skeptical of getting earbuds because I am somebody who loses their keys several times a day. But because I like them so much, I was also very protective of putting them in their case. They charge fast and last long. Also, I like the setting where I can hear some sound around me for when I’m going on walks or a bike ride to hear cars or people I can’t see. I prefer this product to the Apple version, I only wished it had a feature similar to Apple, where I could find the device by making a sound.

Compared to the Beats Wireless Pro and the Beats Fit Pro, these have better base and they stay in your ears more snug. They don’t hurt my ears more than other earphones. The battery lasts quite a long time compared to any of the earphones that I have owned. I wish that Bose sold more color options through Best Buy. I wish the there was a noise cancellation feature while you’re on the phone though. I wish that I can give it 4.5 stars though.

When diving into the world of true wireless earbuds, it's hard to ignore the sleek and innovative design of the Bose QuietComfort Earbuds. These in-ear marvels are not just earbuds; they are your personal oasis of sound. If you are not technically inclined, worry not; this review is tailored to translate high-tech features into everyday listening experiences. Unboxing the Bose QuietComfort Earbuds, you're greeted with a premium case that is robust yet pocketable, doubling as a charging hub for your earbuds. It ensures that these tiny acoustic gems are both secure and powered for multiple listening sessions. Now, let's compare these to your previous companions, the second-generation AirPod Pros. Design and Comfort: Where the AirPods Pro adopts a minimalist, one-size-fits-most approach with a stem design, the Bose QuietComfort Earbuds take comfort to a whole new level. They sport a more pronounced look, with different-sized ear tips and stability bands to ensure you have the perfect fit. This might seem trivial, but a secure fit is paramount—not only for comfort during extended periods of use but also for optimal noise cancellation and sound quality. Sound Quality: Speaking of sound, Bose has been a heavyweight in audio for decades, and they showcase their prowess with these earbuds. When you first listen to your favorite tracks, there's a noticeable depth and clarity that stands out. The bass is rich and doesn't drown out the mids and highs—something that can happen with lesser earbuds. Voice calls are also crystal clear, both for you and the person on the other end, owing much to the array of microphones and high-quality audio processing. Compared with your AirPods Pro, the sound from the Bose earbuds feels fuller and more expansive. It's akin to having a concert hall elegantly shrunk and fitted into your ears. The detail in instrumental separation is exquisite, making you rediscover subtle nuances in the music you thought you knew by heart. Noise Cancellation: Noise cancellation is a colossal feature for true wireless earbuds. While the AirPods Pro does a fine job of muting the world, the Bose QuietComfort Earbuds elevate noise cancellation to an art form. They utilize a technology that Bose calls 'Acoustic Noise Cancelling'. This system continuously measures and reacts to outside noise, producing an opposite signal to cancel it out, which in lay terms means they essentially 'erase' the noise around you. The result is an almost eerie silence that envelops you the moment you activate the noise cancellation feature. You're able to adjust the level of noise cancellation through touch controls or the Bose Music app, tuning your environment to your preference. Silence becomes your canvass on which your music can paint its picture with undisturbed strokes. Battery Life and Connectivity: While the Bose earbuds may not lead the pack in terms of battery life, offering up to six hours of playback with an additional 12 hours from the case, they are certainly on par with the market's expectations and just a bit shy of the AirPods Pro's longevity. However, what they lack in battery life, they compensate for with robust and stable Bluetooth connectivity, ensuring your audio experience isn't marred by unexpected dropouts or pairing hiccups. Final Thoughts: Is the Bose QuietComfort the best-sounding pair of in-ear earbuds out there? For many audiophiles and everyday users alike, the answer may very well be a resounding 'yes'. They combine superior comfort, unmatched noise cancellation, and exceptional sound quality to deliver a truly immersive audio experience. While they are an investment, your ears (and your soul) will thank you for the premium sound landscape they reside in. The term 'QuietComfort' isn't just a name; it's a promise—a promise of tranquility and auditory bliss that Bose delivers on with unwavering confidence.

These wireless earbuds are exceeding my expectations since opening them this week. The sounds, fit and compact nature are the primarily reasons why I have been satisfied so far. Firstly, the sound is superior to most other earbuds that I have used and while pairing with the companion app the user can adjust any aspect of the sound and pick from sound profiles that fit my needs. Setting up the app was super easy too, after installing the app, my phone picked up the earbuds immediately and began walking me through how to attain the proper fit in the earbuds. When it comes to fit a neat thing that Bose has done is giving 2 options in terms of adjusting the fit. One piece for inner-ear and another for the upper lobe, each with 3 sizes that are provided (S,M,L). I have never seen earbuds that provide this level of adjustability. Lastly, the carry case that also acts as a charger on the go is built tough. The shell is strong and fits nicely in my pocket without creating too much of a bulge. If you are looking for earbuds that can fit nearly any ear, produce high quality sound and are made to me used on the go, then these are a perfect match for you. Highly recommended.

The connection sucks. I constsntly have to either repair the earbuds or they disconnect by themselves. Sometimes they wont even connect first try. Ive seen other people saying the same thing. Overall though, esrbuds normally hurt my wars and these ones I can have in for hours thanks to the tips and in general comfort which is what I was looking for. Noise cancellation is superb. Love it. And sound quality is amazing. That suprised me because I have another pair of Bose headphones that have a lack of bass and have more of an acoustic sound and these earbuds really make up for that. However, if youre on the phone with someone they’ll sound pretty low despite the volume being turned all the way up (I’m guessing for sound protection but it would be nice to hear the other person better). If you’re in a really loud area, the other person wont be able to hear you too well. Other than the connection issues and low call volume and people not being able to hear you well, this is a really great product for someone who travels a lot and doesn’t want over ear headphones but wants everything that comes with them. Oh, the batterylife is pretty cool too. 6 hours of charge time.

I bought these after I tried some other earphones. These actually do perform noise reduction, and they have the ability for custom modes in that noise reduction. Sound quality is awesome, and they stay in my ears. Call quality is great on both sides. Battery life is excellent, and the charging case really helps on long days.

These earbuds are exactly what I was hoping for and more. The active noise cancelling was my priority when buying due to studying in loud environments and I can’t express in words how amazed I was when first using them. I did a lot of research on different opinions regarding the many options of ANC headphones/earbuds and I do feel that these could be the best in class. It was especially surreal when talking on the phone while using them for the first time, and I felt like I went from a crowded bar to being in the same room with the person I was speaking to. The sound quality is superb and is exactly what I’d expect from Bose (I average 50,000 minutes of music listening a year on Spotify). The battery life is sufficient and I haven’t had any issues. There is often a very low buzz sound in the left ear when not listening to anything during quiet mode (specifically when connected to a device), and I have experienced some minor connectivity issues but nothing substantial. I 100% recommend these, whether it be just for music listening or efficient communication in public.

I did an extensive review online regarding which pair of earbuds would give me the best base. Undoubtedly, these headphones were the best. Provided a crisp sound with a deep base that was punchy, just the way I like it! Unfortunately though, they are subpar for making calls. There was a ringing noise in the background and the other person I spoke to while using them said that they can hear a lot of background noise and that I sounded very far away. Ultimately, I think your usage will depend on what you're using it for. They did great in the gym as well. Fits snugly into my ears and I didn't feel like I was going to lose them when I was walking around / working out. The Bose app was great too.

I love the sound quality, the fit, and the battery life. The only reason I gave it a 4 was because I sweat a lot when I workout, and every time I adjust them it pauses the music. There should be an option to turn this feature off in the app.