Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $239.00

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,440 reviews
  • Rated 5 out of 5 stars

    Ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds but there is noise the ear buds seem to absorb the noise which makes them saturating sound

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. We're glad to hear you're enjoying the earbuds overall, but we understand how unwanted ambient noise can affect the listening experience. We'd love to help troubleshoot or adjust the settings to improve the sound quality for you. You can reach out to our teams for further assistance


      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 cant eveb conpare. Raised the bar. Legendary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service always thank you highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for my boyfriend and he loved them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor volume during call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointing the noise canceling is good but when talking on the phone it is the worse you can hardly hear the person you talking to and they say i sound terrible i have the bose soundsport that sounds great but of course they stop making that so now i have to leave bose and get something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Paul,

      Thank you for leaving your review about the QuietComfort Ultra Earbuds.
      I am sorry to hear that you are not fully satisfied of these earbuds because of issues during calls.
      In your case, we have a few articles that could be useful: https://bose.life/48X04bE and https://bose.life/3rhLY3G

      You can also reach out to us for further assistance: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Didn't last long

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for about 6 months before one of the ear attachments completely broke off. Luckily, I had the protection plan on them and Best Buy replaced them for free!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brianna, I'm sorry to hear one of your QuietComfort Ultra Earbuds came apart. This shouldn't happen within 6 months of use, and I am happy to hear that Best Buy exchanged your buds for free. If you do have any further questions, our support team will also be happy to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the most on this earbuds is that, each earphone can connect individually and use them individually regardles you are not using the right earbud. A real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a great product that is totally worth it. Everything works as it should. I use it for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for talking.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is good but microphone is very bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello FeritY,

      I am glad to hear that you are happy with the noise cancellation performance of the QuietComfort Ultra earbuds, but sorry you are having issues with the microphone.

      If you need assistance regarding the mic issue, please feel free to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tended to hold sweat from working out intensely. Ended up getting headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not continue to use them since I was so used to apple being able to read my messages to me and kept falling out but I have a piercing in my ear that may have caused it to not stay. Either way they are awesome just not for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay just wasn't for me... for calling the sound was crystal clear but it sound extremely low or like the person is far away... the sound quality is good but the battery life sucks... they are not very comfortable for me either

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Daniel, I'm glad to hear you enjoyed the crystal clear call quality of the Ultra Earbuds, but sorry to hear you didn't find these particularly comfortable.
      I would recommend adjusting the way the earbuds fit in the ear by taking a look at this link https://bose.life/48SBur6.
      A good fit and seal on the earbuds is essential for these to perform at the best of their ability.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 2 out of 5 stars

    DEAD

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but the battery died on one earbud after 10 months. Too expensive for this!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of your QuietComfort Ultra Earbuds, John! If one earbud is no longer charging or turning on, there are few things we can try. First, resync the earbud connection by putting both buds in the charging case (with the lid kept open), then close the lid. When the status light stops flashing, open the lid, remove just the right earbud, and place it into your right ear. You should hear the welcome tone, and then you can place the left earbud in your ear, where you should also hear the welcome tone. If that makes no difference, our support team would like to look more closely at the issue. Please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve ever bought amazing features!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for almost two months. All of a sudden they won’t charge anymore. Good ANC and quality sound but very unreliable. This was my 2nd try with these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, terribly disappointed to learn that your buds are no longer charging. I'd encourage you to check the charging case and the buds to ensure the contact points are free of debris/damage/corrosion. I'd also suggest trying a different USB cable and charger to see if that helps. Still not charging? Please get in touch with our team for further support https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great product,i love it!!! ❤️ im definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift it was immediately loved and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also enjoy Bose products. I like the color and they work well.

    I would recommend this to a friend