Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodthe first ones i tried. I know bo6 is the best.
I would recommend this to a friendSound Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having an issue with the sound in the left earbud. It’s not very clear in sound.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, and thank you for your review.
I am sorry to hear you are having issues with your left earbuds' audio, so we can assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Acceptable. Bose is a great brand. Writing this review for a gift card lol.
I would recommend this to a friendBOSE- EARBUDS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE PERFECT GIFT FOR MY HUSBAND, HE IS SO HAPPY TO HAVE IT.
I would recommend this to a friendNot bad but not for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth $299. Bose are wayy better for the price
No, I would not recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these before and lost them. This will be a Xmas gift.
I would recommend this to a friendEar Tips Slips out and Annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear piece ever, the ear tips are too soft and slips out and annoying.
I would recommend this to a friendBest Buy is the WORST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great; customer service was HORRIBLE. I will never buy anything from Best Buy again!
I would recommend this to a friendBose buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them . Only 1 little complaint. The touch to pause is to sensitive my shoulder while working out sometimes touches it and it pauses. Ill live haha
I would recommend this to a friendMy Music never sounded better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These replaced my airpods pro because those would always fall out of my ear. The Bose stay in ear even when working on your back. Great product.
I would recommend this to a friendDisappointed with Bose warranty policy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for 2 months now and I regret buying these. I have constant connectivity issues every day but other than that sound quality is great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound quality of your QuietComfort Ultra Earbuds! If the Bluetooth connection seems poor, try rebooting your smartphone, and connect a different device to your earbuds to compare performance; this can often help. If it doesn't, our support team will be happy to assist further. Regards, Fiona M. - Bose Customer Support
Not worth the frustration!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear bud did nothing but disappoint me at every turn. To start with they do not seem to have improved on the quality performance issues that I had with as my previous Bose QC ANC earbuds. There was constantly a super frustrating problem with either one ear or the other not connecting, the ANC was by no stretch of the imagination as good as the SONY WF-1000xm5 which I tried before these and the sharpness of the sound was certainly not as good as my previous pair of Jabra Elite 8. Also, the ambient setting feature constantly switched between modes when my hair brushed against one of the ear buds, which was annoying. Needless to say, I would not recommend these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, If you are experiencing audio issues with your earbuds, I recommend that you try adjusting the equalizer within the Bose Music app. You can look into this via the product support article: https://bose.life/3vujq8D. You mentioned that one of the earbuds is not connecting, we also have suggestions that can help: https://bose.life/3NVDKpH.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Bose becomes even greater!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The IIs were some of the best I’ve used and now they’re even better! one thing I will say is Bose needs to be faster with updates! they could’ve added wireless to this case I feel
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds would recommend to a friend. Need to find correct fitment
I would recommend this to a friendExcellent earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I have brought from Best buy. Until that time.
I would recommend this to a friendOn the go…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a surround sound on the go is the excellent feeling.
I would recommend this to a friendGood but not for running or gym.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for the gym as they fall out and crackle.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you sharing your experience. While the sound quality is a highlight, it’s disappointing to hear that these earbuds not a good fit for you during gym workouts. A secure fit is crucial for active use, and we recommend trying a different combination of ear tips and stability bands to improve the fit. If you would like further assistance, you can reach out to our support teams.
Kind Regards,
Eric V. - Bose Customer Support
Amazing sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Bose its alway amazing product. I own many Bose products.
I would recommend this to a friendNot what I thought.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite what I thought. While I can isolate the sound around me, they don’t isolate it from the person I’m talking to. They can literally hear everything going on around me. I did t enjoy these at all. I feel bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you're somewhat disappointed with your QuietComfort Ultra Earbuds! Please note that the earbuds aren't designed to block out the background noise that the person you're on the phone to can hear in your background. The earbuds will only block out the noise that you can hear in your background. Regards, Fiona M. - Bose Customer Support