Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose,
Thank you for sharing your experience with the QuietComfort Ultra earbuds.
If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Poor volume during call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointing the noise canceling is good but when talking on the phone it is the worse you can hardly hear the person you talking to and they say i sound terrible i have the bose soundsport that sounds great but of course they stop making that so now i have to leave bose and get something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Paul,
Thank you for leaving your review about the QuietComfort Ultra Earbuds.
I am sorry to hear that you are not fully satisfied of these earbuds because of issues during calls.
In your case, we have a few articles that could be useful: https://bose.life/48X04bE and https://bose.life/3rhLY3G
You can also reach out to us for further assistance: https://bose.life/contact
Nic - Bose Customer Support
Bose review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but battery life not good compared to other ear buds
I would recommend this to a friend- Cons mentioned:Connectivity
Buy Sony or Sennheiser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Shouldn’t Have Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support
Bose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds fade the bose labels off them when using them a couple of times.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, and we're really sorry to hear that the Bose labels on your earbuds have started to fade.
This issue may be related to wear and tear, and we’d like to look into it further. If you could please send us a message with your proof of purchase and photos of the earbuds, we’ll be happy to assist with a warranty evaluation or replacement options if applicable.
Here's the link: http://bose.life/globalsupport
Your feedback is important to us, and we’re committed to making this right.
-Jelyn, Bose Customer Support
Eat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my son loves it this is his 2nd pair cause he loathe other pair he has
I would recommend this to a friendIntervention Tutor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like the most on this earbuds is that, each earphone can connect individually and use them individually regardles you are not using the right earbud. A real plus.
I would recommend this to a friend- Pros mentioned:Sound quality
Not for talking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is good but microphone is very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello FeritY,
I am glad to hear that you are happy with the noise cancellation performance of the QuietComfort Ultra earbuds, but sorry you are having issues with the microphone.
If you need assistance regarding the mic issue, please feel free to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones for my boyfriend and he loved them!
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bows earbuds are the best, this is my second pair I’ve owned
I would recommend this to a friendGreat earbuds !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As any other Bose product, it performances outstanding
I would recommend this to a friendWorked great at first… not Best Buys fault.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tended to hold sweat from working out intensely. Ended up getting headphones.
I would recommend this to a friendExcelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente me encanta perfecto me gusta bien che veres
I would recommend this to a friendEarbuds quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good discount on black Friday, the immersion mode is amazing!
I would recommend this to a friend- Pros mentioned:Sound quality
They are okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're okay just wasn't for me... for calling the sound was crystal clear but it sound extremely low or like the person is far away... the sound quality is good but the battery life sucks... they are not very comfortable for me either
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Daniel, I'm glad to hear you enjoyed the crystal clear call quality of the Ultra Earbuds, but sorry to hear you didn't find these particularly comfortable.
I would recommend adjusting the way the earbuds fit in the ear by taking a look at this link https://bose.life/48SBur6.
A good fit and seal on the earbuds is essential for these to perform at the best of their ability.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
Thanks
Mike - Bose Customer Support