Customer Ratings & Reviews

One of the best earbuds around. I switched from AirPods and i won’t be going back any time soon! The hr software works flawlessly as well, which can be a deal breaker.

First, the earbuds are not as comfortable as I had hoped for extended wear. After about an hour, I started to feel some discomfort, which is disappointing for a product marketed as "QuietComfort." I tried adjusting the fit with the included ear tips, but the problem persisted. Second, there’s an issue with call quality. While I could hear the other person clearly, the feedback I received was that I sounded too loud on their end, even in normal conversation.

Good earbuds I use it all the time for workout working and talking

So far so good. Bought for Wife (Christmas present). The true test will be if it works well while riding mower. Will update in the spring time.

Very happy with the purchase customer service with excellent had it in stock and went and purchased them and walked out the door.

Excellent headphones, My go to for a variety of reasons. Battery life isnt what i would like it to be but it does what i need it to.

I wanted to like them so much and I gave them all the chance in the world. But all I got is “what is that noise” constantly with nothing going on around me. I had to return them. But they are nice, sleek, well fitted, and comfortable

THE BEST EARBUDS I BEEN BUYING, IS EXCELLENT PRODUCT

These are good when they work. Bought a pair in October because Airpod Pros were unabailable. I went home and put them on a charger and connected them to my iphone 15. On the Bose app it said I had 24 percent charge so I let them charge over night. The next morning I checked the battery status and it now said I had 5%. So I returned them later that day. Her it is January 4th and the left earbud wont take a charge I tried to do a hard reset and its still not taking a charge. The sound quality was really good and the noise cancellation was awesome too. But unfortunately this is a product that seems to not work.

Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only

I decided to purchase these earbuds to upgrade from my original Bose QC earbuds that I had used for several years. I liked those original earbuds, but had issues keeping them in my ears. The Best Buy sales associate directed me to a pair of Jabra and I should have listened to her. First off, they do fit better my ears better, but they easily shake loose. I’ve tired the different sizes, and nothing works. Now for the main problem. They are glitchy. I updated them to the latest OS and they still are glitchy. What do I mean by glitchy? They disconnect randomly. They also cut in and out randomly. And the noise cancellation system will stop and then start on its own. So you have popping and cracking noises emitted from the headphones. Great of you don’t like music or silence. Not so great if you want to actually listen to music uninterrupted. It really voids the whole “noise cancellation” idea. I suppose Bose doesn’t understand the concept of nose cancellation any longer. They used to be a leader in the tech, now they just are dead last. Next, and I found this out only after having these earbuds too long to return them, it seems that with any Bose earbud that has the rechargeable case that the case tends to fry the batteries. Case in point, pun intended, I decided to gift my old Bose QC earbuds to someone. So I charge them up and try to connect them to their device only to have them flash red and white led lights at me. These have never been abused, worn in the gym, in extreme temperatures or kept in extreme temperatures. They had set for about 3 or 4 months in the case without being used. After spending time on a chat conversation with a Bose rep, I was told the battery had degraded. Really? On a set of $300 headphones that have been well cared for? I found a pair of Beats that I bought over 10 years ago, charged them up and they work fine. And those were used to jog in and to mow the lawn, etc. The only logical thing I can think of is the case does not have adequate overcharge protection. So to sum it up, I regret buying these and fear they won’t hold up. Unfortunately, I’ve had them too long now to return them. The next time I need headphones, I’ll listen to the Best Buy salesperson.

I had high hopes but the past two sets of earbuds I bought from Bose are trash, including these. At first I thought these were great and the noise canceling is good but within 2 weeks of gentle use there’s constant static in the right earbud. Also, while they seem to be a snug fit if you’re not too active, they tend to fall out if you’re chewing (gum, food, etc) so they’re definitely being returned ASAP.

Awesome pair, as expected of Bose products. Will continue to stay a Bose customer.

After less than one year the left ear bud makes like a screeching sound with each bass hit other wise the sound and noise canceling was great

Good earbuds. Not noticably different from the QuietComfort 2 earbuds which I previously had.

They were working better than I thought they would!!

I’ve gone Bose for a long time, but not anymore. I’ve owned two of these (returned the first one for another). Both of them frequently glitch, as if they are trying to switch between stereo and mono, which is a disappointment. It also seems like the earbuds sometimes have difficulty maintaining contact with the charging pins. I’ll use them after they’ve been plugged in only to see that one of them has 0% life. Could not be more disappointed.

Ordering online with fantastic. To you and very convenient pick up at the store

best ear buds that my mom wanted her own. so bought her some lol

Sound quality is awful. This does seem to be a problem only with the black ones after I did some research. Unfortunately have to return for a different color.