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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2475 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,475 reviews
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great qu Great price no problems with product ,i like them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good untill they aren't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then one just stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I had earphones before this but nothing like this ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bose Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have and you will not regret it . The cost is high but worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best aBoom ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh when my son listened to these he almost lost it he couldn't contain himself he loved love them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose for the money n name at this rate I’ll never

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
      If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a while, but a lot… I mean A LOT of connection issues (iPhone) and randomly the sound goes low on one earbud and normal on the other. Call audio sucks, but other than that ok.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ErikaT, Im glad you enjoyed the QuietComfort Ultra earbuds.
      If you are having connection and syncing issues with the earbuds you can try this to resolve these by
      Placing both earbuds into the charging case while keeping the lid open. The earbud status light will illuminate when the earbuds are inserted into the case, close the lid on the case.
      When the status light on the front of the case stops flashing, open the lid, remove just the right earbud, and place it into your right ear and you should hear the welcome tone.
      Place the left earbud in your ear. You should hear the welcome tone and can continue using your product.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Read

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ! Only thing though is when you’re talking on the phone with the buds it picks up all audio in background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind blowing ear device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Bose since long time and found the awesome earbuds which gives me full of energy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable build quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fast delivery good price Very happy would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose headphones quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Arturo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work awesome. I highly recommend this brand. They work fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    would not recomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end hate the sound. Having to switch back over to my phone all the time. Not worth the money. On a positive note, sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      We're sorry to hear that you've been experiencing issues with the sound quality during calls. This is certainly not the experience we want you to have with our product. We recommend trying the troubleshooting steps available at: https://bose.life/3V0c0ES.In case the issue persists, please reach out to our customer support team for further assistance. We appreciate your feedback and apologize for any inconvenience this has caused.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not a happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent NC Earebuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade from the previous earbuds... Like the case better with the original though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hard to remove with big hands, make sure to place properly in the case or will not charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Left one slips out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left one slips out everyonce and a while. Realized like them tho. Use them whil working and working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them my daughter uses them with her computer and iPhone and they work really well

    I would recommend this to a friend