Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Fit Issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a good fit. I tried all the different sizes. Headphones still occasionally slip out.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products. These earbuds come with the option for 3 different eartips sizes, and stability bands. There are steps here bose.life/4fH0TXX to ensure a great fit.
Thanks
Mike - Bose Customer Support
Hubby gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband and he loved he really change hes apple ones for this ones lol
I would recommend this to a friendThe Bosemen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I said i dont need the review since when i was young my father introduced to me about the Bose product
I would recommend this to a friend- Cons mentioned:Connectivity
Angry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.30 days old and they wont stay connected to my phone for 30 seconds.. bose wants me to find my own box and mail them the headphones and than wait up to 4 weeks for replacement.. will never buy bose again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen, sorry to hear about the connection issues that your QuietComfort Ultra Earbuds are having! It sounds like you've done some troubleshooting; however, try rebooting your smartphone if this hasn't been done. Also, try your earbuds with a second device, to compare performance there. If this doesn't help and you'd like further support during the exchange process, our team will be happy to continue assisting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not sound good when I have a call, for music they are excellent and good noise cancellation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose, and thank you for your review!
I am glad to hear you are enjoying the Excellent Sound and Noise Cancelling!
To help improve call quality Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Disappointed with Bose warranty policy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support
Sound good - Settings hard to access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for making Zoom calls on work computer. Functionality and settings are only available through phone app... there is no PC app, which limited features and functionality.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Brian,
We apologize for the inconvenience you experienced with the lack of a PC app for our headphones. We understand the importance of having seamless functionality across different devices. While our headphones are primarily designed to be controlled through our mobile app, there is a possibility of using the shortcut feature to quickly change some of the settings. Here is a guide on how to use the shortcut feature: https://bose.life/473AIqs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
Worse headphones for 250
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why the hell is there no option to turn of touch controls? In the app I turned off shotcuts but no matter what you do if you touch your headphone anywhere even to adjust the fit the headphone always pauses the song and alll short cuts are off like a simple feature like this is on Apple headphones that cost 150 don’t waste your money on this garbage 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Carlos, I'm sorry to hear of your poor experience with the QuietComfort Ultra Earbuds! The touch controls on your earbuds' outer surfaces can take a little getting used to; however, making general adjustments to the earbuds shouldn't activate the controls. Our support team will be happy to provide further advice on using your buds, if this is helpful: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am getting same headphone 50$ cheaper at amazon, but undoubtedly best purchase.
I would recommend this to a friendgreat for outdoors and calls!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear earbuds. I use them all the time, these are great under any condition...
I would recommend this to a friendGreat earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds that work with a variety of echo systems.
I would recommend this to a friendBest headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones...only thing is that do not keep them in your ear too long...it kind of hurts
I would recommend this to a friendThe headphones are quiet and have good noise reduc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are quiet and have good noise reduction, good headphones
I would recommend this to a friendFavorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a lot of earbuds in this price range. These are my favorite so far
I would recommend this to a friendSomebody's else Fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, not a good ear fit for me, they maybe a better fit for someone else.
I would recommend this to a friendDon buy this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support.
- Cons mentioned:Connectivity
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but frequent connectivity issues with iPhone. Bluetooth should be a solved problem in 2024 and at this price point.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of the connection issues between your QuietComfort Ultra Earbuds and your iPhone. Rebooting your iPhone can help here. If the issues persist, please contact our support team for further help. Warm regards, Fiona M. - Bose Customer Support
No worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me, I was getting this product looking for sound quality and efficiency, but didn’t work for me. Not worth the price and what the are promoting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you didn't find the sound and performance you were looking for, Jacob! Our support team will be more than happy to check your QuietComfort Ultra Earbuds are working as expected: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t great seems like they don’t last 6 hours
I would recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!
Kind Regards,
Eric V. - Bose Customer Support
Bosde quiet comfort wireless ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of them one Black and the other White. Excellent product for the price.
I would recommend this to a friend