Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Excellent quality & performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worth spending more to get the best!!!!!!
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very happy with my purchase.
I would recommend this to a friendDON'T BUY IT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months, the earbuds keep disconnecting from all my devices all the time. I reached out to Bose's customer service. Guess what, they ask me to pay more for an upgrade. If you have to buy these, don't buy from BestBuy, cause you can return them in 90 days only if you buy from Bose.com. Otherwise good luck. I will never ever buy anything from Bose again. Shame on them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. We're really sorry to hear that you're having trouble with your QC Ultra Earbuds. This is definitely not the experience we want you to have.
We're glad to assist you with this. All Bose products come with a minimum 1-year warranty, and if troubleshooting steps don’t resolve the issue, we can explore service options, including potential upgrades depending on your case. Regarding the Bluetooth connectivity issue you're experiencing, we can help resolve that by following these troubleshooting steps: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-reconnecting-a-bluetooth-device-that-you-have-already-connected?language=en_US
-Jelyn, Bose Customer Support
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work a wonder didn’t disappoint will purchase some more
I would recommend this to a friendNot for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.
The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Bose 3rd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin product.works great easy to connect and very elegant.
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for the money. Bose continues to improve their products
I would recommend this to a friendCharging malfunctions on the best earbuds around.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.
I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.
Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
My boss don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't working i have problem connecting all the time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Teresa,
Please try the following troubleshooting (https://bose.life/3XhJmQq). Or reach out to us as we'd love to help (https://bose.life/contact).
Nic - Bose Customer Support
Best ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Already had a pair. Brought these for a friend
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Derek,
Thanks for leaving your review of the QC Ultra Earbuds.
When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
This should have no impact on the caller.
Jeff - Bose Customer Support
Bose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected this would be and then some. Great purchase.
I would recommend this to a friendBuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worksngreat fornmy needs havent had any issue with them
I would recommend this to a friendBad noise cancelation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you gonna use them at the gym or walking on the park they perfect. but for my job as a landscaper they pick up the noise from the blower or mower really bad I won't recommend them at all. Go with some jbl for $60 they will do the same job.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mario, I'm glad to hear you like using your QuietComfort Ultra Earbuds at the gym or in the park! It can occur that the earbuds won't block out 100% of very loud noises (e.g. a blower or mower); however, they should still reduce this noise considerably. I'd recommend making sure that you have the right eartip and stability band combination, as a secure fit is crucial to good noise canceling. If our support team can help with this, e.g. via the alternate eartip (XS, XL) and stability band (0, 4) sizes that we have available, then get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Perfection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it for my friend and he is very very happy!
I would recommend this to a friendTerrible Headphones with issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for a few months and they are garbage when talking on the phone. They disconnect from Bluetooth more than usual. Now I will say the music is great when it actually works but Overall these headphones are crap. Please stay away until Bose fixes everything!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Erik,
I'm happy to see that you find the earbuds great for music. The connection dropping is unexpected, and I'd suggest trying the steps here https://bose.life/46mOBQg to help with this. I'd also recommend the steps here https://bose.life/3rhLY3G for help with phone calls. You can also contact us https://bose.life/contact as we'd love to help you.
Nic - Bose Customer Support
Quiet comfort ll ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size fits better than previous quiet comfort earbuds
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!
I would recommend this to a friendLoved them but they broker in less then a year.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud no longer works after lest then a year.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Dennis, I'm sorry to hear that your right QuietComfort Ultra Earbud stopped working within 12 months. So we can find out more about this and propose a solution, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is Excellent..........................
I would recommend this to a friend