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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2475 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,475 reviews
  • Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, work perfectly. I would highly recommend these buds to any music lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair I bought. Loved them so much that I bought my wife a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do Yourself a Favor...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint. I bought a pair for myself and then another for my spouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with these. When making calls, external noises are deafening to those on the other end. Even things such as running water in the sink and birds chirping. I've found it pretty much useless for that and that is why I bought it. Wish I would have returned it. Also, I lost a small hard piece that holds one of the rubber parts right away somehow and now it always comes off in my ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Shane,

      I am sorry to hear that you are not happy with the QuietComfort Ultra Earbuds during calls. If you have lost one part of the eartip kit (the eartip or the stability bands) then that could explain why you are not getting the best experience with your earbuds, as they won't be sitting firmly in your ear. In this respect, I invite you to contact our support team, so we can assist you further: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed and a complete wast of my money. Stay away. I had to purchase them because issue with buy other Bose QuietComfort (previous model) stop working properly. One just stopped charging all together. This version is difficult to control and is extremely sensitive. If the winds blow strong enough it activates it and stops. When I am at the gym and I am using a towel on my face and the towel gets in the general vicinity of my ear, it stops playing, changes the volume or changes the song. This happens EVERY single time but I can put my finger on it to try to do something and there is no reaction. I am fed up at this point and we will have to eat this loss and buy a different brand to avoid the continuous aggravation. I 1000% regret this purchase and because of my continuing issues will never buy Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! In normal conditions, any surrounding wind should not be strong enough to activate the earbuds' touch controls. If using e.g. a towel, however, I would advise general care, as the towel may indeed come into contact with the earbuds' surfaces and activate the touch controls. A useful overview of the earbuds' touch controls can be found in the product instruction manual - just to be sure you're operating them correctly by hand. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Crisp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersion is pretty cool. Could use more features for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and fit and Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose finally made a good set of earbuds. Case is pocket friendly and sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one off the best headphones boos I ever had

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NOT A GOOD PRODUCT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adrian,

      I am sorry you are not happy with your QuietComfort Ultra earbuds.
      To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
      And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.

      Contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Greatest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great ! - will be using them as soon as I exit the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing, best airbuds i have ever have! Absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rainbow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good stuff and a great place to work and get some good sleep

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Nausea and weird sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NC gave me a headache and that never happens with any other NC headphones I own. Also the sound is weird and they weren't connecting all that well

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that the noise cancelling feature is causing you nausea. We would like to look into this further. We can also discuss about the sound and connection issue. Please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Technical problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sena,

      I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr

      For further assistance, contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    EGL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them very much easy to use and easy to adapt to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them fave thrm as a gift amd he gave them back to me i love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds yet! These are so amazing! Bose outdid themselves on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Love Bose products and their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that product is very good and very handy I overall great

    I would recommend this to a friend