Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is Excellent..........................
I would recommend this to a friendCouldn’t be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing!!!!! I would buy these again and again.
I would recommend this to a friendDon't buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst pair of earbuds I tested, bad sound quality uncomfortable fit huge case, and connection issues
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Arno, I am sorry to hear that you are disappointed with your QuietComfort Ultra earbuds.
To make sure you are getting the best comfort and audio experience, please check our fit guide to know how to correctly wear them: https://bose.life/3uWVAlx
If you need any further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Returned due to purchasing incorrect buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only giving this a 1 star because I purchased these by mistake and did not open the package. Returned for a different model.
I would recommend this to a friendBoss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent for my job, god conectivity whit my family
I would recommend this to a friendLove Them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost Them 2 Weeks After Buying Them Heart Broken Foreal
I would recommend this to a friendBest ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them I have always used Bose there my favorite
I would recommend this to a friendGreat earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds! Stop buying cheapies and wasting your money.
I would recommend this to a friendUPGRADED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the TRUTH hands down! I never go wrong with them!
I would recommend this to a friendBose earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good other than when talking on the phone in your vehicle. Also the sound could be better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Blake, I'm sorry to hear about these issues! It can generally be harder for the person on the other end to hear you if there's a lot of background noise. However, so we can take a closer look for you, please contact our customer support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best hands down. Way better the an rotten apple.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the price overall they just seemed okay. For 260 they shouldnt be just okay they should sound great .
No, I would not recommend this to a friendRandom noises and stutters.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these earbuds and thought they would be better than AirPod pros, but I was incorrect. They don’t fit in my ear very well even after trying all sizes. They make random noises and stutter a lot when listening to music. The noise cancellation is not any better then AirPods especially since it will not fit I. The ear good. Immersion settings are kinda cool though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the QuietComfort Ultra Earbuds! I'm happy to hear you like the different Immersion modes, however I'm sorry to hear about the poor fit in your ear. If the standard eartip sizes don't fit, you could try the alternate XS or XL sizes that are sold separately. As for the strange noises and stuttering connection, I would suggest rebooting your connected mobile device, and if that doesn't help, please contact your local support team for troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Service
Fix the left one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but this is my second pair in a year and the left headphone quits charging.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Johnathon,
We are happy to hear you're enjoying the audio quality of your product. We would not expect you to face repeated concerns with your left earbud not charging, do ensure the stability band on the headphones is in the correct position to avoid this blocking the charging connection. If you require additional help, reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an absolute sham with no quality control. I am on my fourth pair of these earbuds (Bose will replace them if they turn defective). I keep them clean, no accidents or mishaps, and every pair has gone silent in one ear after a few weeks without fail. It's so incredibly frustrating and absolutely absurd that earbuds this expensive are so unreliable. I expect I will be sending back pair #4 as well when they inevitably fail. Additionally, the app is garbage and the earbuds will routinely fail to connect to your device or suddenly disconnect in the middle of use. Do not buy these, no matter what accolades they say they have. Buy something better, ideally not from Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It is very odd for the same issue to repeat itself in multiple pairs of earbuds. Please make sure that the stability bands are correct seated on the earbuds: https://bose.life/40TI2oU
This will make sure that the earbuds turn off and charge correctly when placed inside the case. Which will improve connection reliability.
Please also make sure when cleaning the earbuds you follow our guide here: https://bose.life/3AC4Ajy
Of course we'd be happy to keep providing support, so please do reach out: https://bose.life/contact
Nic - Bose Customer Support
Not worth my money. I thought Bose was high qualiy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good at 1st. Within a year it started buzzing and one was louder than the other. I tried all the troubleshooting steps from Bose support sight. Nothing fixed the issue. I even searched on line and found others with the same issue. Tried their suggestions. I ditched my efforts and bought something else.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for leaving your thoughts of the QC Ultra earbuds. I'm very sorry to hear you experienced issues with buzzing and volume inconsistencies. This certainly shouldn't be happening so I'd encourage you to get in touch with our support team to explore service. https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones i bought. The charging port tore up in a month. And bose.com has the worst support to get them replace. They have the worst connection problems also Do not buy i repeat for a 300 dollar headphones
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that your charging port has broken and we would like to help. Please reach out to us here, https://bose.life/3BgUIIU, so we can look into this for you.
Marvin - Bose Customer Support
☺️
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I’m very satisfied☺️☺️☺️☺️☺️☺️☺️☺️❤️❤️❤️
I would recommend this to a friendLow volume during calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls volume are low you can barely hear the person on the other end
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced with the phone call volume. We recommend checking the volume settings on both your device and the headphones to ensure they are properly adjusted. Additionally, you can reach out to our customer support team for further assistance.
Kind Regards,
Eric V. - Bose Customer Support
Audiophile says it's garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is almost nonexistent. The loudest it will go before distortion is so low that you can carry on a normal conversation with no problem. In my opinion, these earbuds are NOT worth the money by any means.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds, Steve! Unless the earbuds are used at extreme volumes, the sound you're hearing should be crisp and clear. Try rebooting your mobile device, to see if that helps. As for the noise cancelling, make sure you're in "Quiet" mode, and try disabling "ActiveSense" in the Bose app as well; this can be done by going to the home screen, then tapping Modes > Aware Settings. If you require further assistance, our support team will be happy to help. Warm regards, Fiona M. - Bose Customer Support