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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2475 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,475 reviews
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging malfunctions on the best earbuds around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.

      I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.

      Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my friend and he is very very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet comfort ll ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size fits better than previous quiet comfort earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!!!!! I would buy these again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Excellent..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost Them 2 Weeks After Buying Them Heart Broken Foreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! Stop buying cheapies and wasting your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent for my job, god conectivity whit my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I have always used Bose there my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPGRADED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the TRUTH hands down! I never go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best hands down. Way better the an rotten apple.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    My boss don't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't working i have problem connecting all the time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Teresa,

      Please try the following troubleshooting (https://bose.life/3XhJmQq). Or reach out to us as we'd love to help (https://bose.life/contact).

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Returned due to purchasing incorrect buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving this a 1 star because I purchased these by mistake and did not open the package. Returned for a different model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fix the left one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but this is my second pair in a year and the left headphone quits charging.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Johnathon,
      We are happy to hear you're enjoying the audio quality of your product. We would not expect you to face repeated concerns with your left earbud not charging, do ensure the stability band on the headphones is in the correct position to avoid this blocking the charging connection. If you require additional help, reach out to us via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good other than when talking on the phone in your vehicle. Also the sound could be better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Blake, I'm sorry to hear about these issues! It can generally be harder for the person on the other end to hear you if there's a lot of background noise. However, so we can take a closer look for you, please contact our customer support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Loved them but they broker in less then a year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud no longer works after lest then a year.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Dennis, I'm sorry to hear that your right QuietComfort Ultra Earbud stopped working within 12 months. So we can find out more about this and propose a solution, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose