Customer Ratings & Reviews

dislike these...cant tell you exactly why. the fit. the sound. the noise cancelletion qualities. the look. i dont like these version

Overall okay but one thing is cracy when I wear my winter hat over ear buds, lady saying, quiet, aware, emergent.

They sound great when they connect right. But, they only connect right about 20% of the time.

They awesome but hey do not stay in the ears. They are not foe everyone.

Too big and would not stay in my ears. Also kept turning off while in the gym

These ear pods keep dropping signal even though im right next to my phone. I have a hard time manually pairing to my phone. It will connect but no audio comes out. The sound is okay ive had better quality audio from other ear pods

Very very very Bad noise cancellation Good for gym

First pair i had lasted me less then 2 weeks second pair lasted about 3 months. i couldnt take a walk inside a building because that small amount of wind inside a building would mute my calls and they could not hear me.

I’ve loved every other Bose product that I purchased. This one, not so much. I tried the different sizing pieces, but I still cannot get a secure fit. I could deal with this, but every time you touch the earbuds to adjust the fit, it stops the music from the touch pad or changes mode. Not good for working out.

These headphones do not stay in my ear. I have tried all 3 sizes of ear attachments

Sound quality not good. Does not stay in ears very well.

I do not like it. It does not hold in the ear long enough and keeps falling out.

They just didn't give me the oomph that mh old Bose earbuds gave. The sound was super far away, and when on calls I needed to raise my voice quite loudly so thag others could hear me. Did like the battery life and charge rate as well as the sound options. Sadly not for me.

With the Bose QuietComfort Ultra, Bose lives up to their reputation for high-quality sound devices. The sound quality is unparalleled when I compare it to the last 5 or 10 earbuds I've owned. It Is clear, crisp, and has amazing bass (how sweet the sound). My first impression after listening to them was that I didn't want to take them off, I loved the sound. As per the 'quiet' part of the name, it may refer to noise canceling, which lets you enjoy the sound even at lower volumes without hearing the outside world. In a parking lot just a couple hundred feet from a busy interstate, as soon as I put on the second Bose earbud, it got very quiet, and I did enjoy a Netflix show. Separately from that, I used these earbuds during a video conference and it completely blocked out the sound of a loud wall air conditioner. On my Samsung phone, it automatically suggested downloading the app that goes with these earbuds, "Bose Music," which I did, and I let it introduce me to how these earbuds work - I recommend downloading that app. If you need to re-pair the Bluetooth connection, there’s a button you press and hold on the back of the charging case while the earbuds are inserted. I also suggest going to the support website linked on the box and downloading the manual (at least skim it). Another thing about Bluetooth connectivity is that you can only connect to one device at a time (it seems to remember multiple devices), whereas some other earbuds offer a multi-device connection. It announces the device name you’re connected to when it powers up, which is helpful if you’re not sure which device is connected. They rest in the ears very comfortably. The default size earpieces were perfect for me, but there were two other sizes because not everyone's ear is the same size. They are very comfortable, and if you get them in correctly (with the right size ear fitting), they hold very well, which means I can go for a walk (or on the treadmill) without worrying about chasing after an earbud if it falls out and rolls away. A USB Port charges these Bose QuietComfort Ultra Earbuds on the charging case (which, of course, holds a charge for charging the earbuds while away from power sources). The light is orange while charging and white when fully charged. When you open the lid, a light inside slowly flashes blue when Bluetooth pairing is active and otherwise indicates the charging status of the earbuds themselves (separate from the case). On one occasion, the right earbud did not turn on; however, inserting it back into the case and then removing it seemed to fix that. I'm very happy with these earbuds, and plan to regularly carry them in my pocket even though it is a larger case than i'm used to for true wireless earbuds.

This is the second pair i have purchased from Best Buy. I appreciate the quality of the product, have owned numerous pairs, and all have ended up being returned as defective. This pair as the last, worked well for a short period of time, then one Bud will go berserk and not work. Will return this pair and give them one more try.

People I called complained of excessive noise in background. The music was superb, though. I wonder if this is due to the fact the box indicates the buds were made for the Iphone but would work with Android as well. Mic issue is always a pain, regardless of brand.

Coming from the Bose QC35 Headphones, followed by the Bose QC Earbuds, I was really excited when these were announced. Coming from the first gen earbuds, the form factor on these is closer to the 2nd gen. They sit great in the ear and there are multiple tips included from L to Small to fit a wide range of ears. Once you think you have the fit you want, you can run the check in the app to make sure you have a good seal. These are very lightweight and extremely comfortable to wear for hours at a time. The fin that runs along one edge helps stabilize them and keep them firmly in place without being obtrusive. Of course, Bose is legendary for the ANC and these live up to the reputation. They are highly effective at blocking outside noise in full ANC mode, but you can adjust how much ANC you want in the app. Going for walks or doing yard work, it's helpful to not completely drown out the world. It's just nice to have full control over what you want out of your headphones. And the sound is incredible! Signature lows that Bose is known for, but clear and precise highs and mids make these great for listening to all types of music. You can also adjust the EQ or rely on the headphones to use their algorhythm to give you the perfect audio experience. Speaking of sound, let's talk about Immersive Audio. You can leave this off, put it in Still mode or let it move with you. It widens the sound stage and is a great new feature. Listening to music or watching movies and hearing the sound move as you move your head is really cool and adds a whole new dimension to listening. Phone calls were clear on both ends and a big improvement from my 1st gen buds. Overall, I have zero complaints about these earbuds. They have a premium design and feel with killer sound quality (audio and phone). ANC is outstanding as always with Bose and the case is a great size and shape for throwing it into a backpack, purse or even your front pocket. You get 6hrs on full charge with ANC active (4hrs if using Immersive Audio) and the case holds 3 full charges. 20min gets you 2hrs worth of listening time. These are going to go down as one of the best earbuds of 2023, if not the best. I highly recommend these to anyone looking for a new pair of earbuds with ANC. Is it worth upgrading if you already have the Bose QC Earbuds 2? That's up to you and your wallet. There's definitely some upgrades here and the immersive audio experience is amazing. Coming from the Gen 1 earbuds, this is a big upgrade and I would say it's definitely worth it!

Over the years, I’ve tried earbuds and headphones from all sorts of other manufacturers and none of them have come close to Bose in sound quality and effective noise cancelling. The Bose ones have also been the most reliable ones as far as maintaining the Bluetooth connection, standing up to dust and dirt, and keeping a working rechargeable battery for years. I hope I haven’t jinxed them, because I’m super happy to get my hands on these latest Bose Ultra earbuds. For the few days I’ve used them so far, they’ve exceeded my expectations. It was super easy to get these connected to my phone and working. I was able to start using them without reading any quick start guide or loading the Bose Music app. Afterwards, however, I installed the app and was able to look at all the settings, adjust things, and read some of the documentation and tips. The app has an “earbud seal test” option which, in case you aren’t sure, lets you know if the earbuds are sealed properly. These earbuds also have silicone “stability bands“ (separate from the ear tips) that help them fit more securely in the ear and seal better. To me, this really makes a big improvement in how they sound and how well they stay in when I’m moving around. These are the first earbuds I’ve had with “immersive audio” which is apparently a new Bose innovation. There are a couple of modes with it: Still (you’re sitting still) and Motion (you’re up moving around). It’s really pretty cool. Somehow it adjusts the music, so it sounds more like it’s in front of you coming out of speakers instead of the usual earbud sound. It’s kind of hard to describe, but once I heard it, I thought “oh, this is really nice.” The difference between the two modes is fairly subtle, so I’ve just set it on Motion even if I’m working at the desk. One thing that surprised me, though, is that the earbuds can apparently only be actively connected to one device at a time. You can pair to multiple devices and manage those devices in the app under “source,” but only one can be actively connected at a time. I can certainly live with the limitation, but I did expect that you’d be able to connect to at least your phone and one other device at the same time. Still, though, these are the best earbuds I have, and all the others are going into the drawer. The noise cancellation, the immersive audio, and just the overall quality of the sound makes these far and away the best earbuds I’ve had the pleasure of using.

Ive owned these for three weeks and the right bud isnt charging. Best buy is now telling me they are non retunable. Do yourself a favor and buy a different product from a different store.

They weren’t loud enough and there’s not enough bass.