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Customer reviews

Rating 4.3 out of 5 stars with 2476 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,476 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the end of the line for me with Bose. I am on my 3rd pair of Ultra earbuds- 2 pairs replaced by Bose. the sound quality is good but not loud enough. Media is a bit louder than Phone calls. In some environments I can barely hear the caller on Full volume. their remedy is replacing the earbuds. Appears to be an obvious flaw in the firmware. All other earbuds, other brands, do not have the same issue. unfortunately outside my return period. didn't experience this with the original QC earbuds or the QC ii

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear that your replacement QC Ultra earbuds are not providing you audio at the level of volume you need. I'd recommend adjusting your ear tip and stability band sizes so that they create a perfect seal in your ear canal, this will help audio performance as well as securing the earbud in place. We also have additional tips that can help on our Bose support website here: https://bose.life/40eHqtM.

      Should you need additional support with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still a Remarkable Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, they are still the best earbuds I have ever had. Alright, so for those like my relative who have severe hearing issues, it works Jackxxxx. However, just as reading glasses help eyes that grow older, the quiet features and noise suppression enhance hearing, and the immersion technology brings your music to life. And a year later, I'm lucky enough to report that it still works like new despite being misplaced twice but being simpler to discover. The rechargeable battery makes this item last longer than many other electronic products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing really!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like every year Bose comes out with a new and revised earbud…but man I have to say they hit it out of the park!! The NC on these are insane. So light and comfortable. Love them you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Things Aren't Cheap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the Bose QC line of earbuds since they've been made available. I keep asking myself, "what can they possibly do better"? Every pair exceeds my expectations somehow (but i'm not complaining). The noise cancelling was already too tier and these QC Ultras do even better! I cant say enough about these earbuds. One gripe (and its not even a huge deal for me) is a wireless charging case. Ah well, with what you do get you will likely feel the same way with it not being a big deal. These earbuds are great! Enter the real world of music. You wont regret your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds amazing, connects all of the time. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellant, i love all of the different modes i can access through the app. These headphones i can actually run with and they dont fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fit takes the fun out of a good product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great as always with Bose. But the fit is terrible. They fall out of my ears often, which is very nerve-racking. The fit is no better than the QC II. They also disconnect (temporarily) too often. Not really worth the extra money. I waited too late to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Timothy, I am glad to hear that you are enjoying the sound quality of the QC Ultra earbuds.
      Should you find that the fit is not right, we do have recommended suggestions that can help: https://bose.life/3HzqSCb. We also provide an alternate sizing kit should the standard sizes that come with the earbuds not hold the earbud in your ear, these can be viewed on our website: https://bose.life/42FkfYP.

      For any connection issues, we also provide troubleshooting steps that can be found on our support webpage:https://bose.life/4b5gtM0. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfy you can wear them all day without noticing they are on

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they fit my ears perfectly. The charging case is secure and easy to hold in your pocket for exercising etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. Love how it blocks all outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bose product...great sound, sleek design. Simply the Best ear buds. I've tried 2 other kinds, nit as good as Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music good, calls…. meh..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio quality and equalizer settings for music and video. but lacking in audio quality for calls. i have to keep the quiet setting on, with the volume on it’s highest. the people on the opposite end of the call, say i have an empty room echo. hopefully call quality is addressed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great if you like to listen to white noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you put these on, you immediately hear white noise. Even in a quiet room, wearing these is louder than sitting in the room without headphones. I get that noise cancellation involves creating an opposite sound wave, but they need to figure out how to tone this down in quiet environments or at least provide an option to turn it off. That being said, If you are going to be listening to music whenever you wear these and you don't have any dead air like you do when listening to a book, or podcast or making a phone call, these have great audio and might be right for you. Tough to decide between a 3 & 4 star. Had to drop it to 3 because of the price. At $300, you should be able to turn off noise cancelling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Patrick, thank you for your review, I am sorry that the QuietComfort Earbuds II haven't met your expectations.
      This is normal operation for this type of audio equipment and should only be heard in quiet environments, when not listening to music, and ANC is on high.
      you can view the steps to adjust your ANC modes here https://bose.life/3TGWlrK.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - QuietComfort Ultra True Wireless Noise Canc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Bose Earbuds it does what it say it does noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Qc II Ultra vs Sony WF-1000xm5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Sony buds first. It was like there was no noise canceling. Returned to Best Buy, exchanged for Bose ultra 2s... No comparison. Bose way better product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Interrupted audio not worth $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and truly noice cancelling. Loved the sound quality on the ear buds but interrupted audio occurs randomly. Ear buds switch modes and interrupts audio and it won’t stop even after unpairing. It is very annoying when you are out on a jog. Not worth the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Interrupted audio not worth $$

      Hello, it's really awesome to hear these have great features and noise-cancelling. We always aim for the highest quality products, and its great you love the sound quality. You can find help here https://bose.life/4jqjKJ0 to ensure the modes work as they should.
      Thanks
      Mike - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Small Issues Made Difficult Usage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but lack of control over personalization settings and the finicky nature made them difficult to manage. While they provided great noise cancelling and good sound quality, there were 2 aspects that irked me so bad I had to return them: 1. the tap-to-play function was too sensitive, couldn't be turned off. music would randomly turn on and off / skip tracks. 2. low battery alerts were too loud, couldn't be turned off. I adjust buds often and don't like having my listening interrupted, so these 2 aspects were deal-breakers for me. But maybe to others they wouldn't care as much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better earphone update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort,style and quality of sound.better noise canceling. What more can I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don't even have to turn it to the max volume in loud environments. Best and loudest earbuds I've ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet comfort 3’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I sleep next to an extremely loud snorer and the quiet comfort 3’s completely drowns out the noise. I love this product, I don’t know how I have lived this long without it. The only issue that I have had with them is they take a hair longer to connect over AirPods. Overall I would take these over AirPods any day. I love this product!

    I would recommend this to a friend