Customer Ratings & Reviews

These have to be the best ear buds on the market. Fantastic sound and the DSP works unbelievably good. Fit is solid.

Purchased as a gift. Daughter said she is very pleased with the sound and fit.

Very good sound quality but immersion mode running time is too short.

Sound canceling is great. Use it for work instead of ear plugs.

I ended up preordering this pair before they were released, something I generally never do, especially for something like headphones. However, it was a midnight purchase and i decided to roll with it, and I'm glad I went with it. They are hands down one of the best pair of headphones I've owned. The noise cancelling is truly amazing, flights or just walking around with them on. I have absolutely no regrets buying this set, and easily would recommend them to anyone.

Love my earbuds! Bass is great, they stay in my ear without falling out and the noise cancelled is good!

Very comfortable. Awesome brand with the Bose sound quality you'd expect!

This product is amazing. The noise canceling feature completely changes the listening experience. Worth the price. Bose did not disappoint

These buds are truly exceptional! The noise-canceling feature is top-notch, allowing you to completely immerse yourself in your own world even in a crowded room. It's remarkable how effectively they block out external noise, making it seem as if you're alone in the room.

Its sounds awesome honestly. And it sticks to my ears vwrt well when running. However everyone I talk to complains that they can hear everything in the background louder than then can hear me.

Volume is low, connection issues, earbuds are sensitive to touch as well. My hair would barely touch the earbud and it would pause/skip to next song. Battery life is good though.

First pair of buds, left bud stopped working at 2 weeks, I called Bose they said we will send another pair after i return old pair to them, 2 weeks go by. Get replacement pair, start using and had trouble with volume during calls, it is way too low, ambient noises make it very difficult to hear caller. Another issue I have is connectivity, the app disconnects from buds while app is open and buds in use, making changes in settings impossible. Called Bose again they walked me through troubleshooting, unable to fix. They said we will send you another replacement, again 2 more weeks go by. Same thing, vloume too low. I called Bose again, went through troubleshooting again no improvement, they said we will send another replacement, I said no more replacements I want a refund. The person said I have to talk to my supervisor, they come back with information, Bose earbuds are mostly designed for music listening not calls. I said to Bose I want a refund, their response was we cant help you because you didn't purchase from uc directly, Best Buy will need to handle refund. I drive to store on 3/6/24 about 4:30 pm to find them closed, there computers will down nation wide. Then I called Best Buy 800 number, explained my problem, their response is any returns are at store manager's discretion . I went to Covington, La store again this morning asking to speak to manager, the host how can i help you, I explained the issue to her. Her answer was I cant help you because Im past the return period and store manager has a zero return policy after return period. Now Im stuck with $270.66 earbuds they I cant use and Bose and Best Buy are passing the buck on each other. What ever happened to customer service, when companies use to care about their customers and make things right?

Just the best from sound quality to battery life. I would definitely buy Bose again.

excellent item I love it. great sound and quality i am a big Bose customer

Great sound quality. I was surprised at how long they stay charged. Also bought these for my husband.

Totally recommended I use them on my job and they don’t fall off and a perfect sound.

Excellent sound and fits in my ear perfectly. Highly recommended.

These buds are comfortable and seem well made. Unfortunately for me, the ANC which I thought was supposed to be best in class, is the same quality as AirPods Pro 2. I was hoping for better.

Look great and, much more importantly, fit well while providing fantastic noise rejection with high quality audio!

This my best earbuds I have ever bought. The sound quality is the best. If you’re a bass person like me go for it. I work in a manufacturing company and the earbuds don’t like sharp noise or ultrasonic noise that makes it not good to wear them when working. But otherwise I recommend them once again.