Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Wow - Bose strikes again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. The purchase was made for a raffle prize for my yearly golf outing, but I received a pair for Father's Day and they are the best I have ever had. Cancel out everything!
I would recommend this to a friendGreat sound, terrible product quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When these work, they sound great. However, they have a lot of issues: - The sound fades in from silence. Any brief pause in audio will be followed by an inability to hear. If you're on a phone call with a pause, you'll miss the first 1-2 seconds of what someone says. If you're listening to a video with a pause, you'll miss the 1-2 seconds of audio on resumption. And music will feel oddly muted many times throughout the song. - The connection is poor. Pull it out of the case, the left one doesn't work. Put them back in, wait 3 second for the blinking lights to stop, try again and now it's the right one. You may have to try 5+ times to get them working every time you start listening to something. It's a real shame because these are pretty great at times. But these problems are a daily nuisance to a very expensive product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Ultra Earbuds. I'm glad you're enjoying them, but I am sorry to hear about the issues you've mentioned as well.
The sound fading in from silence doesn't seem normal, and could be down to the app or mobile device that you're using. I would recommend trying a different app or mobile device, and testing for the same behavior. The connectivity issues may also be resolved by trying a different mobile device, or rebooting your current mobile device.
If issues persist, please reach out to our customer support team, who will gladly assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Poor performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair and they are still cuting in and out. Great sound and noise cancellation when they are performing.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi,
I am glad to hear that you love the sound quality and noise cancellation of your QuietComfort Ultra earbuds. If you are still experiencing connectivity issues, please try to factory reset your earbuds following these steps: https://bose.life/qcufr
For further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau – Bose Customer Support
Buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and do cut the noise at work! And I work in a Machine shop so that is saying a lot!
I would recommend this to a friendBose Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and sounds great. The Bose EQ is a welcomed feature.
I would recommend this to a friendSuperior ANC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have the BEST active noise cancellation Ive ever used. I study at Starbucks regularly and the ultra earbuds do a phenomenal job of blocking out the background noise. I can’t even hear the baristas when they call out or order!
I would recommend this to a friendGreat fit, great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these things, the bass is excellent, sound quality is great, noise canceling is amazing (my first ever pair of noise canceling buds), this set replaces my Sennheisers and older pair of Bose ear buds. Love them!
I would recommend this to a friendYou'll discover new ways to appreciate music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing sound. Mediocre ear attachment. Can't disable physical shortcuts. Easy and reliable pairing.
I would recommend this to a friendBose speaks for itself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best I have ever used, noise canceling works very good.
I would recommend this to a friendsound great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great the noise cancelling works great to
I would recommend this to a friendBose QNC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning noise cancelation is good but app is garbage. And
No, I would not recommend this to a friendAmazing sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair I love Bose. Bass is amazing
I would recommend this to a friendBest buds I ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody needs a pair, sound is great, love to move to the beat.
I would recommend this to a friendTHE best earbud ever ,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little bit skeptical about it , The sound it is unbelievable, so smooth , a Battery does not last all day , but you can keep your charger with you , I am in love wit it, I highly recommend it , The price is worthy .
I would recommend this to a friendNoise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want a noise canceling and that's exactly what I got
I would recommend this to a friendGreat sound as expected but voice quality is bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for someone that talks on the phone a lot with a previous generation of in-ear Bose headphones. Within the first few calls I had been told to return the headphones and buy a new pair of the same old generation Bose headphones. The sound quality is extremely conparable to the overhead headphones counterpart in being premium and tailores to a less bass heavy ear though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Fredrick.
Thank you for posting. Sorry to hear that you are not happy with the sound quality of your earbuds. Please check this page to adjust the settings for your earbuds. https://bose.life/3OFZPcs. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We are happy to help.
Marvin - Bose Customer Support
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound block noises very well glad I purchased these
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the microphone for phone calls picks up a lot of background noise
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for leaving your review of the QC Ultra Earbuds. Poor voice pickup is generally attributed with the way they are placed in the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct ambient sound into the mics. I recommend readjusting the placement so they are directed more towards your mouth and try another call to see if that helps.
Need further help? Reach out today via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Earphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has the best sound quality will definitely recommend
I would recommend this to a friendIncredible and buggy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I forget these are in at times, and the noise cancelling and instrument seperation, they sound so good, but oh my god these are some of the buggiest pieces of tech i have ever owned. The amount of times i have had to repair these is absurd for the price, but my oh my do they sound phenomenal. So good that i cannot return them.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Austin,
Thank you for sharing your experience with the QuietComfort Ultra earbuds.
I am glad to hear that you are happy with the noise cancellation performance and sound quality of these earbuds, but sorry you have having difficulties connecting them.
If you still need assistance regarding the connectivity issue, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support