Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
to a friend
Bose earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. I legit liked the way it cancels the noice.
I would recommend this to a friendQC Ultra Earbuds provide outstanding performance!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose delivers once again! These earbuds left me stunned at the improvements upon acoustics and bass all while making the earbuds more comfortable and customizable with ear piece adjustments.
I would recommend this to a friendLove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Love the color and the sound better the. Apple
I would recommend this to a friendBose are the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Earbuds ..I have owned many different kinds and these are the best . They stay in the ear and are very comfortable
I would recommend this to a friendThe best earphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earphones when I put them on. I can’t hear no one who is trying to talk to me when I’m working. Lol
I would recommend this to a friendMid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as sound they are good, but connectivity is so bad. Disconnects all the time. Left earbuds goes out, im going with airpods once again, its that annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Fernando,
I am sorry to hear that you are not able to always enjoy your QuietComfort Ultra earbuds due to connectivity issues.
When the issue occurs, please try to perform a full reset: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA&language=en_US
If you need further help, you can always contact our support team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Overall - pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Can be a pain sometimes when connecting to devices.
I would recommend this to a friendUltra QC 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and immersive sound is amazing. Noise cancellation is very good even while working out in a gym with loud music. The touch features are useful for adjusting music and sound.
I would recommend this to a friendBest headphones ive bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have three different mode and are worth the money
I would recommend this to a friendGreat quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound quality and how convenient they are ive been using these for about 6 months and have no complaints thus far
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds i have ever purchased! I will recommend to anyone who is looking for good quality.
I would recommend this to a friendNot a good day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were great lost in the airport in las vegas how to replace. Went to Vegas, Best Buy and got a new pair. . $308 later. They're working great it's like the ones I lost
I would recommend this to a friendHeadphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and noise cancellation is top notch. Highly satisfied!
I would recommend this to a friendBose is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always thought of Bose to be the best and Best Buy to be the top of the line to shop at for my bose electronics These ear buds are the best sounding I've ever had.
I would recommend this to a friendTerrible Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I have been a loyal Bose customer for 15 years, but these are the worst I've ever had. The sound is great and the noise cancellation is phenomenal. However the quality is extremely low with the rubber surround breaking after 2 months of use causing them to slip constantly and fall out on occasion during use. After 5 months of use, I started hearing a loud crackling in one of the earbuds. I reached out to support and they told me this was expected due to the noise cancellation. After I was adamant this was not normal, they told me there was no factory reset with these specifically and the only option was replacement which would take up to 8 weeks after they received them. I use these for many hours a day with my job and it would be a severe inconvenience at best to be without them for so long. This is a stark contrast from Bose products of the past and I will not be buying these or any other earbuds from Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Blaine, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! I am happy that you like their sound and noise cancelling performance, however.
The stability bands shouldn't break within a few months of use, however if this does happen, our customer support team will be more than happy to send you some new bands. The team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US.
The loud crackling noise you described doesn't sound like it was caused by the earbuds' noise cancelling. Things to try here include re-syncing the earbuds with the charging case, rebooting your connected mobile device, and clearing the Bluetooth pairing lists on both sides. If these steps fail to resolve the issue, our support team will be very happy to assist here as well.
Lastly, you referred to an 8-week turnaround time for an exchange of your earbuds. Bose has recently transitioned its repair and returns locations, however I can confirm that there is no longer a risk of delay. In this respect, I invite you to contact our support team again via the link above, so we can ensure all troubleshooting has been tried and then go through our service options with you, if these are needed.
Warm regards
Fiona M. - Bose Customer Support
Bose Ultra.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy I've owned Bose Sports I was unhappy when they stopped carrying the product and I tried the Ultra and enjoyed them. No problem whatsoever!!
I would recommend this to a friendEarbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds on the market but i lost one earbud and i don't want to pay almost $400 for another pair.
I would recommend this to a friendGood Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound Quality and good build. It worths the money.
I would recommend this to a friendBose Ultra Quiet comfort
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quiet comfort ultra true wireless use cancelling. easy to use and incredible noise cancelling unit. A little pricey but worth it. I thoroughly enjoy it.
I would recommend this to a friendGreat Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding earbuds. Nice app, but wish I could set the bass, treble, etc. Noise canceling is terrific. Well worth purchasing.
I would recommend this to a friend