Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 11919987
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Good but defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 pair of the bose ultra within a month. The left earbud kept going out. Would make stuttering noises and you couldnt hear anything. Before it messed up the sound was awsome and they were the best fit of any earbuds I’ve owned. Maybe it was just mine but after the 2nd pair went out i didnt wanna give it another try.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brent,
Thanks for leaving your feedback regarding the QuietComfort Ultra Earbuds.
I'm sorry to hear your left earbud kept disconnecting. That certainly shouldn't have been happening and I can appreciate how disappointed you must have felt especially after enjoying their sound quality beforehand.
The good news is there are some troubleshooting steps you can try to remedy the problem. I'd recommend visiting this page to give them a try https://bose.life/4b5gtM0.
If you continue to have issues, we're here to help. Please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Best noise cancelling I’ve experienced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! The ease of switching between aware and quiet modes is very handy when needing to talk to someone.
I would recommend this to a friendMic sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Apple and Samsung and everything perfectly on the earbuds but the microphone for calls
No, I would not recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I have tried so far. Love the spatial audio. Had to buy xl ear cuff separately but we'll worth the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Great buds EXCEPT FIX YOUR EFFFING APP YOU LAZY FU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I state my final warning, and review, here's the good: These things are amazing. Sound could be louder, but theyre great! My first pair were duds that i had to return, make sure you uave your reciept! ------- Heres the BIG downside... there are MANY connectivity issues which are WELL known by the bose community, where youll have to repair the earbuds, take them out, place them in the case, "reformat" them, over and over, etc. *** This is NOT an issue with the earbuds, but Bose's lack of desire to fix their FUDGING BUGGY APP!!! *** ITS BEEN AN ISSUE FOR MANY MONTHS AND BOSE REFUSES TO FIX THEIR FUDGING APP!!!!!! FOR A 300 DOLLAR PREMIUM ITEM THIS IS ABSOLUTELY IRRESPONSIBLE AND SHIRTY OF THEM!!!!!!! But aside from that (but lets be real. Its a HUGE issue and entirely something that they can fix, but refuse to because Bose is absolute dogshirt. (Replace "fudging" and "shirt" with exactly what youre thinking) If they fix the app, i wholehartedly recommend the product. Otherwise. Nope. All because Bose is a horrible and scummy company thay refuses to fix their app, which is absolutely assinine for a premium product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Devin, I am glad to hear that you are really enjoying the QC Ultra's sound quality and functionality. We appreciate your feedback regarding the app and it will be made note of for future updates. I recommend that you sign up to the mailing list via our website to ensure that you are up-to-date with all the latest news and announcements for our product ranges.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Amazing overall.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds overall, better battery quality than Sony. You won't regret it.
I would recommend this to a friend- Pros mentioned:Sound quality
Incredible and Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome audio for music etc...completely horrible for phone calls and meetings.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .HI,
It is great you find music awesome through the earbuds. Please make sure the earbuds are correctly fit (https://bose.life/43wX5nJ) as it helps make sure calls are as clear as possible.
Reach out to us (https://bose.life/contact) for further help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, but not what you expect from Bose. Not made for heavy work out ir sweaty people they fall off easily. Tried several after market and bise products but no help. Don't recommend it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback and are sorry to hear the earbuds didn't meet your expectations. It sounds like they weren't a great fit for your workouts, and we understand how frustrating that can be. In case you haven't already, we recommend trying the alternative sizing kit, which includes extra sizes. Feel free to reach out if you'd like more assistance.
Kind Regards,
Eric V. - Bose Customer Support
Owner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love boss sound but this earbuds keep falling down That’s why I ended buying beats
No, I would not recommend this to a friendBOSE BUDS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one did not work correctly but I returned it for a new one and the new one works great.
I would recommend this to a friendVermont Dude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good! They are by far, the best ear buds I've ever had..
I would recommend this to a friend- Cons mentioned:Connectivity
Bose quiet comfort earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I did enough research on these but I guess not. I do not like these and I don't recommend people get these unless you're only using them for music but trying to call people with them is a no go, the sound can go in and out of them randomly, they don't connect to your device all of the time and overall these earbuds have just given me a hard time snd there hard to use and the app is very difficult as well no instructions or nothing.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we do have troubleshooting steps that can help with any issues you may experience during calls, you can view these on our product support website here: https://bose.life/4dX5XXo.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Cons mentioned:Connectivity
DON'T BUY IT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only two months, the earbuds keep disconnecting from all my devices all the time. I reached out to Bose's customer service. Guess what, they ask me to pay more for an upgrade. If you have to buy these, don't buy from BestBuy, cause you can return them in 90 days only if you buy from Bose.com. Otherwise good luck. I will never ever buy anything from Bose again. Shame on them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for your feedback. We're really sorry to hear that you're having trouble with your QC Ultra Earbuds. This is definitely not the experience we want you to have.
We're glad to assist you with this. All Bose products come with a minimum 1-year warranty, and if troubleshooting steps don’t resolve the issue, we can explore service options, including potential upgrades depending on your case. Regarding the Bluetooth connectivity issue you're experiencing, we can help resolve that by following these troubleshooting steps: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-reconnecting-a-bluetooth-device-that-you-have-already-connected?language=en_US
-Jelyn, Bose Customer Support
- Pros mentioned:Sound quality
Beware these have a constant static noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud exhibits a persistent high-pitched noise, akin to that of a mosquito. Despite returning the initial pair and receiving a replacement, the issue persists. These earbuds are practically brand new, having been in my possession for only a few hours. While the active noise cancellation (ANC) feature is undoubtedly impressive, its effectiveness is rendered moot by the fact that any attempt to listen to podcasts or music at a low volume is marred by the aforementioned static noise. Although the sound quality is generally satisfactory, the aforementioned drawbacks make it untenable for me to retain these earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! I'm happy to hear you liked the noise cancelling and sound quality of your QuietComfort Ultra Earbuds per se. Some customers might hear a faint, mosquito-like digital audio artifact when in quiet environments, not listening to music, and with ANC on high. This sound should be low in volume and is normal; our engineers have determined that it does not indicate a fault with the headphones. We hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds on the market! They actually does everything the description describes.
I would recommend this to a friend
Very good product
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because if i lose 1 earbud the other earbud will still work. If the product stops working on one side i at least still have the other side.
I would recommend this to a friend- Cons mentioned:Connectivity
Not in Bose tradition at all!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are NOT an upgrade from Quiet II!. These have no battery life and won't pair with anything. I got it FINALLY to may phone but tried to move to IPad and no luck. Did everyting possible. Reset equipment, unpaired from phone, EVERYTHING suggested from customer service to no avail. I'm sending these crapy earbuds back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds, Greg! The battery life is 6 hours if Immersive Audio is off, 4 hours if it's on, and a fully-charged charging case will supply 18 further hours of charge. As for the pairing issues, if all troubleshooting hasn't helped, then please contact our support team to have your product exchanged: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Extraordinary!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again bose has surpassed my expectations. Just when you think that there's nothing more that could be done.bose raises the bar and does the impossible!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for listening to music and for talking with others
I would recommend this to a friend- Pros mentioned:Sound quality
Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is amazing, but the sound quality is not as good as the Sony X5
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the noise cancelling of the QuietComfort Ultra Earbuds, Omar! We're proud of their audio quality and Immersive Audio options; however, it is true that each customer's audio tastes are different. Warm regards, Fiona M. - Bose Customer Support