Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$239.00
Save $60
The comparable value is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,475 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rick,
      It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.

      Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    absolutely perfect earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more features and modes to set based on preferences

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Bother....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great At First, but repeatedly I've had to send them Back because of multiple issues and it's not worth it for what they Cost. Do not buy this and avoid the repeated issues you'll be facing shortly after ordering.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful sound when it works!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Keeps falling out of ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill-fitting buds. They keep falling out of ears. They need to keep the old fashioned silicone stabilizers or continue to offer earphones with options to choose the silicone stabilizers. Whether im exercising or staying still, they fall out once youre ears become sweaty or just wet. Sound quality is NOT the problem. The issue is finding a way for the earbuds to stay in the ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent ear buds. The hearing test function in the app is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buying high end with wish or temu microphone crap.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music and noise cancellation. But when I buy head phone I buy them for all features. These headphones work great I would give them an amazing review but I need everyone to complain about this because it’s the number one thing. We all spend time in our phones some of us out money into the best of the best but Bose did great on majority but if I’m paying 350 dollars for this product with warranty they need to put what you pay for them in it. Sound is great noise cancellation great but the mic when you talk to anyone no one seems to understand you. Come on I paid 300 dollars you seem to get your microphones from wish or temu. Honestly it’s insulting you guys but such a bad microphone in it. I bought hands free for a reason fix this issue. It’s so annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and noise cancelling of your QuietComfort Ultra Earbuds! These earbuds are designed to enable crisp and clear phone calls. If you're experiencing issues, make sure the mic holes are not blocked by the stability bands (or anything else). Also ensure your earbuds are being worn properly, as proper fit and mic angling is key for top performance. If our support team can assist you further, please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound when they connect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have fantastic sound but they struggle connecting to my apple products. Its very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dennis, We are glad to hear you are enjoying the fantastic sound of the Bose QuietComfort Ultra earbuds.

      If you are having issues with connections, the Bluetooth device might not connect to your earbuds if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, and then try connecting your earbuds once more.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Ear piece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ……………,,,,……….,,,,,,………….,,,,,…….,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except one thing.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing and so comfortable I will purchase again when I have have more the. 1 device connected at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them for a gift and he said he love them keep till me thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever!!! Will buy again. Can’t wait until Bose upgrade. Love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit is not good enoug

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price with less feauture. While comparing with sony xm5 bose doesn meet

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Suraj,

      I am sorry to hear that you are disappointed with the QuietComfort Ultra earbuds.

      If you want to know all the features available in your earbuds, we recommend installing the Bose Music app and connecting your earbuds. Also, please make sure to keep your buds up to date so you're sure to have all the newest functions.

      If you have any questions, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again if I had to,and will definitely tell a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that perfect gift for my husband he love Looks and heart fantastic I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! These are the absolute best option for wireless earbuds

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Please Skip this One!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Mic Quality, Bad Call Volume, Inconsistent Bluetooth Connectivity. Huge disappointment from Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re sorry to hear the experience hasn’t lived up to expectations. We understand how important reliable connectivity and call performance are, and we truly appreciate you sharing your feedback. If you’d like help troubleshooting or exploring possible solutions, you can always reach out to our support team at https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beware: big issues and no proper support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're up for terrible customer service and support, and a possibly defective product right off the bat, these are it for you. I was looking to replace old earbuds and did my research and was so excited about these. The fit was a bit awkward but I made it work. But then the right earbud stopped connecting and stopped charging. I looked online and apparently this is a very common issue. The only solution support was able to give was for me to ship them back first, and then they'll ship me new ones... but the kicker is that the turnaround time is 3-4 weeks. I use headphones for work and travel a lot and need these to be able to do my job. The worst service and quite frankly. the worst headphones I've used in a long time. Just beware of how inflexible their help is.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Irina! With a product exchange, it's true that the old pair needs to come in to us before the new pair can be shipped out. As for the connection and charging issues with the right earbud, neither of these issues should occur, but if they do then there are various things you can try. Resetting the earbuds themselves, and also rebooting your connected device, can help stabilise the connection. Also try a different charging plug and cable, in case the one you've been using is defective or supplying insufficient charge. Lastly, our customer support team will be happy to provide further assistance if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Quiet comfort ultra.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.

      If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Beautiful System, upgrade over Apple Airpod Pros

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both run distance on both road and trail. Love the noise cancellation / "Loud" sound blocking feature these have. We were surprised that we had found something we liked more than the Airpod Pros.

    I would recommend this to a friend