Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 12562914
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.
This summary was generated by AI based on customer reviews.
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear bud headphones that work perfectly and allow easy listening as well as communication.
I would recommend this to a friendBose Quiet Comfort is Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these. I use them for work and play
I would recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New ear buds are great. The Ear buds we had to replace were terrible.
I would recommend this to a friend- Cons mentioned:Connectivity
great hardware. firmware 4.0.20 RUINED them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of these that had firmware that was a year old or so, and they worked great. I loved em. But I made the mistake of letting the Bose app update them to 4.0.20 which TOTALLY BLOWS. After that connections were a nightmare. Stuck in loops, playing crackly noises, not being able even manually switch devices. I suspect if you ONLY use these with your phone, and never try to pair them with something else, you might be okay. Apart from that, consider yourself warned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael,
It is strange that you've had trouble after the firmware update. I'd recommend making sure that you resync the connection of the earbuds together by placing them in the case and ensure they making a good connection with the charging pins. Then keep the case closed until the case lights stop flashing, and only remove one earbud from the case and it in your ear before removing the other earbud. I'd also try the other steps available here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka0Pb0000005158IAA&language=en_US
Or reach out to us, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Not for talking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is good but microphone is very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello FeritY,
I am glad to hear that you are happy with the noise cancellation performance of the QuietComfort Ultra earbuds, but sorry you are having issues with the microphone.
If you need assistance regarding the mic issue, please feel free to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
BEST
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are my most favorite ear buds ever so far!!!!
I would recommend this to a friend- Cons mentioned:Connectivity
Buy Sony or Sennheiser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
The beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones...perfec for the gym .mmmmmmmmmmm
I would recommend this to a friendEat h
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing I never had one this before and I love it
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tended to hold sweat from working out intensely. Ended up getting headphones.
I would recommend this to a friendGreat Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones for my boyfriend and he loved them!
I would recommend this to a friend- Pros mentioned:Sound quality
They are okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're okay just wasn't for me... for calling the sound was crystal clear but it sound extremely low or like the person is far away... the sound quality is good but the battery life sucks... they are not very comfortable for me either
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Daniel, I'm glad to hear you enjoyed the crystal clear call quality of the Ultra Earbuds, but sorry to hear you didn't find these particularly comfortable.
I would recommend adjusting the way the earbuds fit in the ear by taking a look at this link https://bose.life/48SBur6.
A good fit and seal on the earbuds is essential for these to perform at the best of their ability.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Acceptable. Bose is a great brand. Writing this review for a gift card lol.
I would recommend this to a friendMy cackatoa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use in the kitchen when taking breakfast and lunch
I would recommend this to a friendBose becomes even greater!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The IIs were some of the best I’ve used and now they’re even better! one thing I will say is Bose needs to be faster with updates! they could’ve added wireless to this case I feel
I would recommend this to a friendEat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my son loves it this is his 2nd pair cause he loathe other pair he has
I would recommend this to a friendEar Tips Slips out and Annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear piece ever, the ear tips are too soft and slips out and annoying.
I would recommend this to a friendBose buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them . Only 1 little complaint. The touch to pause is to sensitive my shoulder while working out sometimes touches it and it pauses. Ill live haha
I would recommend this to a friendBose
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a great product that is totally worth it. Everything works as it should. I use it for traveling.
I would recommend this to a friendWorked great at first… not Best Buys fault.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support