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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2501 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,501 reviews
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support. bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Technical problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sena,

      I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr

      For further assistance, contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quiet comfort ll ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size fits better than previous quiet comfort earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my friend and he is very very happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't good.......................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Troy, the QuierComfort Ultra earbuds have up to 6 hours when the Immersive Audio is off, or up to 4 hours when this mode is enabled. And the case with 100% charge will give you 18 hours of battery.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!!!!! I would buy these again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! Stop buying cheapies and wasting your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Excellent..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost Them 2 Weeks After Buying Them Heart Broken Foreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPGRADED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the TRUTH hands down! I never go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I have always used Bose there my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent for my job, god conectivity whit my family

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good untill they aren't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then one just stopped working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Bose warranty policy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
      Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best hands down. Way better the an rotten apple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to purchasing incorrect buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving this a 1 star because I purchased these by mistake and did not open the package. Returned for a different model.

    I would recommend this to a friend