Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 12562914
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery lifeCons mentioned:Volume
Don’t recommend buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is low, connection issues, earbuds are sensitive to touch as well. My hair would barely touch the earbud and it would pause/skip to next song. Battery life is good though.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sound great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Some difficulty keeping them in ear.
I would recommend this to a friend - Pros mentioned:Sound quality
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing from sound quality to noise counseling it took me a while to chose which brand but bose have always been my #1 choice. I found out if you download the app and follow instruction do the seal test they work fine. Not cheap but worth the price. I did wait for them to go on sale
I would recommend this to a friend - Pros mentioned:Sound quality
So worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool!! I didn’t know what to expect with noise canceling ear buds but they are awesome. I love going to the gym and tuning everything else out while I get my workout in.
I would recommend this to a friend - Pros mentioned:Sound quality
Recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancelling! Works for all occasions. Lacks a little bit in the comfort area after hours of wear.
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic earbuds...for about 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had two pair of the QC Ultra earbuds. They sound fantastic and the noise cancellation is amazing. However, both sets lasted me about 18 months each before the adhesive that holds the body of the buds together failed. Both times this happened the speaker failed, likely due to a broken connection. I love these buds when they work, and have been a big fan of Bose for a long time, but I'm going to have to explore other options that are more durable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your experience, we're thrilled to hear that you're enjoying the noise reduction and sound quality of the QuietComfort Ultra Earbuds! Your positive feedback truly means a lot. We’re sorry to learn about the adhesive issue you've encountered, and we appreciate you bringing it to our attention. While this may be a cosmetic concern, we’d love the opportunity to look into it further and provide the best possible support. At your convenience, please send us a message including your proof of purchase, the product’s serial number, and a few photos of the earbuds. With this information, we’ll be happy to explore all available options to help resolve the issue for you. Here's the link: https://bose.life/3rykPZR Your feedback is important to us, and we’re committed to making this right. -Klariss, Bose Customer Support
Ear bud trouble
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good sound quality, only problem is the product starts to hurt your ear from firing in your ear weird.. little bulky fit..
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Great for music, everything else they fall short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones deliver excellent sound quality for music, but their connectivity with Apple iPhones leaves something to be desired. If your main focus is listening to music, they’re a solid choice. However, as an everyday option for phone calls, they fall short of expectations.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ryan,
I am glad to hear that you love the sound quality that the QuietComfort Ultra earbuds deliver, but sorry you are facing connectivity issues at times. Please try to fully reset the earbuds, as it can often help with minor internal issues: https://bose.life/3zZSQHf
If you need further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Fabulous earbud by Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the real thing. I tried the Sony WF-1000XMS and the Jabra 10 before I settled for these Bose. They are phenomenal, excellent sound and unmatched noise cancellation. I would say to anybody thinking about buying these, they are worth every penny.
I would recommend this to a friend - Pros mentioned:Sound quality
Love these ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earbuds in the game. Noise canceling is on another level. Highly suggest this for anyone looking for the best.
I would recommend this to a friend - Pros mentioned:Sound quality
great buy over all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound great. has 3 sound settings and could motify sound on the bose app also they have great bass
I would recommend this to a friend - Cons mentioned:Connectivity
I Wouldn't Invest in Bose EarPods Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality is top-notch. That I won't' dispute for sure. The problems, however, are pretty concerning. 1. In some very noisy environments, like subway, the noise cancellation sometimes stopped working, especially if the noise is high pitch. 2. Connectivity issue. Sometimes the music sounds fuzzy for no reasons, which looks like a connection issue. 3. Latency is pretty annoying. There's a slight delay when you play music on your phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback! While our Bose QuietComfort Ultra headphones deliver Immersive Audio, advanced noise cancellation, and versatile listening modes like Quiet, Aware, Still, and Motion, occasional issues may arise. No worries! You can try the troubleshooting steps outlined in the following links:
For noise cancellation that sometimes stopped working: http://bose.life/3IuDw9L
For sound quality issues: http://bose.life/4mHJyBQ
For slight delays: http://bose.life/46Y0Shf
Hope this helps!
Nj - Bose Customer Support
- Pros mentioned:Sound quality
Price dropped after $50 after a week of purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset functional just fine. The SoundCloud is amazing. I find it hard to switch between songs. Not as user-friendly as the AirPods, the touch function to increase volume or to skip songs can be challenging while jogging after purchasing the headset. The price dropped a week after which was very Disappointment. I would have kept the box would have returned it and got it at the new door price, but unfortunately, I did not
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad you've been enjoying the functionality and sound of your QuietComfort Ultra Earbuds, Armi! If you're having trouble operating the touch controls, maybe this guide will help: https://www.bose.co.uk/en_gb/support/articles/HC2648/productCodes/QCUE-HEADPHONEIN/article.html. For further assistance, please contact our support team. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Excellent earbuds! You get What you pay for.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, design and build quality are excellent. Ive had these for almost 2 years and they are still going strong!
I would recommend this to a friend - Pros mentioned:Sound quality
Unbeatable Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deep sound. The equalizer allows for personalization of the sound. No issues with connection or staying connected. Highly recommended.
I would recommend this to a friend Ehhh.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked for what they were intended for... kinda. The fit could be better always fell out in the gym... just the right ear bud. The software could be more in depth.
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds good didn’t like the fit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were too big for my liking. I returned for the Apple Airpods as I’m used to. The sound quality and spacial features were great, I just didn’t like the fit or interaction with my apple products.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, the only issue I have is sometimes while working out they will fall out my ear
I would recommend this to a friend - Pros mentioned:Sound quality
Great ear buds!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend for travel. The noise cancelling drowned out most of the airplane noise. And the switch on the fly modes helps because i cant hear when someone is calling me. Although it has excellent noise cancelling, be sure to be aware of your surroundings.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Not Worth It (SAVE YOUR $$)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When working. Sounded great. But I'm on my 2nd warranty replacement. Took a month to receive both times. Left ear stopped working completely both times. Loses connection regularly. You will have to deal with BOSE replacement/refund department. Best Buy will not do anything if it's outside their return dates. BOSE will not refund your money because it was purchased through Best Buy. So, replacement after replacement will be what you have to deal with. Also, you have to send in the broke ones, then they receive, before they will mail the new ones. Biggest earbuds hassle I've ever dealt with.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We understand how frustrating this experience has been for you. While it's great that the sound quality was impressive, it’s concerning that the left earbud has failed twice. The back-and-forth with warranty claims and retailer policies can definitely be exhausting. We hope Bose can improve their service process to make things smoother for customers in situations like yours. Let us know if there’s anything we can do to help!
Kind Regards,
Eric V. - Bose Customer Support