Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 6554466
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose,
Thank you for sharing your experience with the QuietComfort Ultra earbuds.
If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re Bose, I haven’t had a bad experience with any Bose product I’ve ever owned.
I would recommend this to a friend- Cons mentioned:Volume
Low while on a call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music wise amazing but when you’re on the phone call it’s really low.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rebeca,
Thanks for leaving your thoughts on the QC Ultra earbuds. Music volume and call volume can sometimes be separate on your paired device, so you want to make sure the volume is turned up on the device for the calls as this could be why you're experiencing low volume. Please refer to your phone's user guide for instructions on how to adjust this.
Jeff - Bose Customer Support
Intervention Tutor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Great noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved these for the first few days, but then the right earbud started making a very loud static hissing noise. Thankfully bose is sending me a replacement pair :)
I would recommend this to a friendThe sound is amazing. That’s what my husband said.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband as a gift. He had an older set very old plus they were refurbished. I told him no more he needed something good he deserves it. He loves them.
I would recommend this to a friendEat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my son loves it this is his 2nd pair cause he loathe other pair he has
I would recommend this to a friendMaybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not charging wireless and too expensive needed better sound
No, I would not recommend this to a friendGood but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good pair of headphones. Only negative is when your making a call, the mic is not that good
I would recommend this to a friendGreat earbuds !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As any other Bose product, it performances outstanding
I would recommend this to a friend- Cons mentioned:Connectivity
Buy Sony or Sennheiser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Excelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente me encanta perfecto me gusta bien che veres
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bows earbuds are the best, this is my second pair I’ve owned
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.
I would recommend this to a friendBose review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but battery life not good compared to other ear buds
I would recommend this to a friend- Pros mentioned:Sound quality
Shouldn’t Have Purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support
Earbuds quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good discount on black Friday, the immersion mode is amazing!
I would recommend this to a friendWorked great at first… not Best Buys fault.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Poor volume during call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointing the noise canceling is good but when talking on the phone it is the worse you can hardly hear the person you talking to and they say i sound terrible i have the bose soundsport that sounds great but of course they stop making that so now i have to leave bose and get something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Paul,
Thank you for leaving your review about the QuietComfort Ultra Earbuds.
I am sorry to hear that you are not fully satisfied of these earbuds because of issues during calls.
In your case, we have a few articles that could be useful: https://bose.life/48X04bE and https://bose.life/3rhLY3G
You can also reach out to us for further assistance: https://bose.life/contact
Nic - Bose Customer Support
Earbud breaks months after warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds really sounded great until a year later, the left earbud made a loud pop and stopped working. The pricing is absurd knowing that these lasted a year. I wouldn't get these for long term
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anderson, this is definitely not the experience we want you to have with our Bose QuietComfort Ultra Earbuds. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you.
You may go to: https://bose.life/48EXztC
Klariss – Bose Customer Support