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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,459 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for under 5 hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelling. Only drawback is short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every paid of Bose True Wireless buds, and these ones somehow improved on all of them. The ANC here is only slightly noticeably better than the QC II buds, but the soundstage is much more noticeable deep and rich. I don't use the Immersive Audio feature much, but even without it, they're well worth the price. The "wings" for stabilization in the ear are an underrated plus too, as these buds are much more stable in my ears than previous buds while moving around, doing yardwork, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a very big music listener. Home, traveling, work, working out, playing my video games. These earphones do wonders and have a crisp sound I enjoy. I will not put these down until there is an upgrade from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Want to love this headphones…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose everything …these sound amazing BUT!!!!! Exchanged 3 times…hopefully this will be the last. Problems with Bluetooth connection - took into geek squad and even they couldn’t connect the headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi and thank you for your review Jaycee!
      I am so glad to hear you are loving everything the QuietComfort Ultra Earbuds have to offer!

      If you continue to have any issues with Bluetooth connection please try to remove the earbuds In the Bluetooth settings of the Bluetooth device.
      do this by removing your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, music is better with this bass on these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I loved them but i had to return them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished the left earbud didnt keep disconecting but still a quality earbud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all rounder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good all rounder, and it fits really snug in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert or anything like that cause I'm not a young kid I'm an old person hahaha These earbuds I believe they call them they are absolutely awesome it has three different settings the one you can hear nothing that is going on around you just total music the other one you are aware of what is going on around you besides the music... The sound is absolutely fantastic just exactly what you would expect from Bose I have had them for about a month and a half now maybe a month I don't know I use them quite often and I am here to say you will love them I am sure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for less than a year and am incredibly disappointed. Sound quality Excellent, lots of connection issues with bluetooth, now earbuds are crackling/popping in my ear, like my older bose did, except those lasted 3+ years without a single issue. Bose you let me down. not a good value for the money!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear that you are disappointed with your QuietComfort Ultra earbuds despite their great sound quality. If you are still experiencing connectivity and audio artefact issue, I would suggest factory resetting them: https://bose.life/qcufr Please contact us if you need further support: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Save your money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Earbuds are utter trash, the clarity is on point, they bring the bass, and have great functionality. My main problem with them is they sell you a warranty on a $300 pair of earbuds and then if you lose one will not replace it. Never will buy another pair of bose or protection plans from best buy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Henry,

      I am glad to hear that you love their sound quality and functionality, but sorry to hear that you have lost one earbud. As the loss is not covered by the warranty, we can offer you a replacement at a discounted price.

      For further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best and the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in NC. Have tried many buds but this destroyed me. I can't live without this. Awesome fitness, and battery life Music quality next level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose fittings are okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy and a grapevine just not best for the consideration of different size ears. Luckily mine fit perfectly, but as I’ve heard is the reason why they returned is because they aren’t too adjustable towards different ears just one specific ear size, even though they include different size earpieces, but as well as you know, Bose focuses more instead of songs it is really good at clarifying and insulating the same noise and sound into a better listening experience

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. The noise canceling is my favorite part and the battery lasts for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds excel at everything: noise canceling, sound, talking on the phone, user friendly, battery life, etc. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and noise cancellation is top notch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Bose earbuds before a flight trip. They were amazingly quiet during the flight. I enjoyed a movie on my phone and the volume was loud. Two thumbs up. High recommend the Bose earbuds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersion in every way

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and the noise canceling is amazing. I use these everyday for work and personal calls. Music is a whole other game. Working out with these will be great but I’m afraid they might fall off my ear if I move too fast but other than that great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose noise cancelling earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Great 3 modes especially quiet. And fits ear well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome they are everything they say they are they fit perfect the quality and Clarity is excellent i would recommend them to everyone i know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great for music / Terrible for 2 way communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose i will say hold there title when it comes to leading in sound quality in listening. There is very much needed work in when it comes to clear and efficient 2 way communications on the earbuds. Especially at the price tag. If you are looking for something when it comes besides talking (clear 2 way phone calls). Its a rates a 8-9. When it comes to communications it rates a 3-4 poor. Its all about what you are desiring, just for music great / noise canceling, but if your a person that needs it and uses it for communications it rates poor comparable to a pair of $30 ear buds. Personally i just traded mines in for galaxy 3 buds and saved over hundred dollars and i am satisfied so far with exchange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience, and your enjoyment of our sound quality and noise cancellation performance! While we understand you've since returned your product, our helpful guide at https://bose.life/41z3yyT will help enable you to enjoy crystal-clear audio on phone calls.

      Kelly - Bose Customer Support bose