Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,459 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Aware on the construction work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended I use them on my job and they don’t fall off and a perfect sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Enhancing Product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a savior for me. I have a brain injury and have noise sensitivity. They have made it so I can enjoy going out again and block the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great new buds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and great noise cancellation. New sound emersion feature is cool! Another great Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose in ear headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earpads. The best in noise reduction. Sound quality is amazing. I use the immersive setting and it just sounds like your on the concert hall. You just can’t miss with Bose. I have been using Bose for many years and different iterations. Never been unhappy with Bose products

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Pretty good, but...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sounds awesome honestly. And it sticks to my ears vwrt well when running. However everyone I talk to complains that they can hear everything in the background louder than then can hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Samuel,

      We're glad to hear that you're enjoying the sound quality and secure fit of our product. However, we're sorry to learn about the issue you're experiencing with background noise during calls. This is certainly not the experience we want you to have. In order to address the microphone issue, please see our guide here: https://bose.life/3x768jg. In case the issue persists, or you would like assistance while troubleshooting, please feel free to reach out to our team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise reduction

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fits in my ear perfectly. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my best earbuds I have ever bought. The sound quality is the best. If you’re a bass person like me go for it. I work in a manufacturing company and the earbuds don’t like sharp noise or ultrasonic noise that makes it not good to wear them when working. But otherwise I recommend them once again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Bose Ultra Comfort earbuds don' waste your money!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of buds, left bud stopped working at 2 weeks, I called Bose they said we will send another pair after i return old pair to them, 2 weeks go by. Get replacement pair, start using and had trouble with volume during calls, it is way too low, ambient noises make it very difficult to hear caller. Another issue I have is connectivity, the app disconnects from buds while app is open and buds in use, making changes in settings impossible. Called Bose again they walked me through troubleshooting, unable to fix. They said we will send you another replacement, again 2 more weeks go by. Same thing, vloume too low. I called Bose again, went through troubleshooting again no improvement, they said we will send another replacement, I said no more replacements I want a refund. The person said I have to talk to my supervisor, they come back with information, Bose earbuds are mostly designed for music listening not calls. I said to Bose I want a refund, their response was we cant help you because you didn't purchase from uc directly, Best Buy will need to handle refund. I drive to store on 3/6/24 about 4:30 pm to find them closed, there computers will down nation wide. Then I called Best Buy 800 number, explained my problem, their response is any returns are at store manager's discretion . I went to Covington, La store again this morning asking to speak to manager, the host how can i help you, I explained the issue to her. Her answer was I cant help you because Im past the return period and store manager has a zero return policy after return period. Now Im stuck with $270.66 earbuds they I cant use and Bose and Best Buy are passing the buck on each other. What ever happened to customer service, when companies use to care about their customers and make things right?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Paul, if you are experiencing difficulties during calls we do have recommend troubleshooting that can help, these can be viewed on our product support site: https://bose.life/3V0c0ES. We also have suggestions for issues with connecting to the app: https://bose.life/4c7cuiA. Should you need further assistance with services or replacements, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with excellent noise cancelling and a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose doesnt stop amazing me. Not only is the music clear, specially with high lossless downloads but now the music literally sounds like its not coming from your earbuds. It sounds like theres speakers far away from your head. I hope that makes sense because its another level of spatial audio that apple cant replicate. I tweaked the EQ and turned on spatial and its simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a beats guy. Bought most of the beat product thinking it was the best. After using these Bose everything changed. I became even more sensitive to sound since I have to lower rhe volume now that outside noise is not a concern. Really well developed. I do lots of exercise including crossfit, HIIT, running, powerlifting, weightlifting and have never had a problem with them falling or sweat. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly Exceptional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are truly exceptional! The noise-canceling feature is top-notch, allowing you to completely immerse yourself in your own world even in a crowded room. It's remarkable how effectively they block out external noise, making it seem as if you're alone in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    On a par with AirPods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are comfortable and seem well made. Unfortunately for me, the ANC which I thought was supposed to be best in class, is the same quality as AirPods Pro 2. I was hoping for better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Bose earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Have been using the Bose for years. Love the sound and stays firmly in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No contest

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultra earbuds are 2nd to none. I’ve had the last 4-5 generations of earbuds back to the sport ones with the connecting wire to drape them on your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for me especially as a student who needs good noise canceling equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I was using the previous model for several years, but decided to upgrade with this one, and I am very satisfied. Strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound and features.. Different modes available for different location situations. I have three different ear buds and these are my favorites by far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Bose Eat Pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rebate quick to connect and have a great sound as well as great noise cancellation. My two pods of another brand were intermittent in functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh at best. Somewhat of a disappointment

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise canceling is good The connectivity needs work One time the right earbud had no sound although it was charged and allegedly connected On the occasion that they actually work, they sound good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your review of the QuietComfort Ultra Earbuds. Your feedback is greatly appreciated.

      I'm sorry to hear you've been experiencing connectivity issues. There could be a number of reasons why this is happening so I'd encourage you to visit the following page to try some of the suggested troubleshooting steps https://bose.life/4b5gtM0.

      If you continue to have issues, please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose