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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2459 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,459 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Bose, please solve this problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sir very comfortably. No risk of dropping then. However, there's static in the left earbud. I reset the device several times. This only solves the problem temporarily. I ask Bose for input in this matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, need to improve mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound altough I wasn’t a big fan of the mic during calls. Apparently there was too much echo or sounded too far away when I answered calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds ever i love the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for calls/ great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cancel out noise when you're on a call. All noise gets canceled when listening to music only. These are great, but not for talking on a long 10min + conversations

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your honest feedback!
      We’re glad to hear you’re enjoying the noise cancellation while listening to music using your Bose - QuietComfort Ultra Earbuds. Regarding your experience during calls, we understand how important clear communication is—especially for longer conversations.

      The earbuds are designed to cancel noise for the listener, but loud background sounds can still be picked up by the microphone during calls, depending on the environment. Here's a troubleshooting link that can help you have a better quality experience:  https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US

      -Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And really happy and enjoy it. It’s a good quality sound I recommend to everybody you will be happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great except for one thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These a great in every way except when talking on the phone with people on the phone. Anyone you talk to will constantly complain about back ground noise. They are horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not Worth It (SAVE YOUR $$)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working. Sounded great. But I'm on my 2nd warranty replacement. Took a month to receive both times. Left ear stopped working completely both times. Loses connection regularly. You will have to deal with BOSE replacement/refund department. Best Buy will not do anything if it's outside their return dates. BOSE will not refund your money because it was purchased through Best Buy. So, replacement after replacement will be what you have to deal with. Also, you have to send in the broke ones, then they receive, before they will mail the new ones. Biggest earbuds hassle I've ever dealt with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We understand how frustrating this experience has been for you. While it's great that the sound quality was impressive, it’s concerning that the left earbud has failed twice. The back-and-forth with warranty claims and retailer policies can definitely be exhausting. We hope Bose can improve their service process to make things smoother for customers in situations like yours. Let us know if there’s anything we can do to help! 

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds that I have used. Noise cancelling is top notch. Been using for a couple years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Can connect to multiple devices. Have multiple pairs. Bose is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool!! I didn’t know what to expect with noise canceling ear buds but they are awesome. I love going to the gym and tuning everything else out while I get my workout in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gym earbuds a little pricey but have been my favorite for my workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deep sound. The equalizer allows for personalization of the sound. No issues with connection or staying connected. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling feature, nice color, good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. Beautiful design. Bose is the best buy.......

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, also the different ear tips are convenient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Great for long runs and the gym.Great for making phone calls and quiet mode excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound quality my favorite way to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow, Wow and Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t post any reviews but I had to post for these Bose earbuds. Wow!! What an incredible sound. I had so many earbuds including Apple AirPods but none of those can match these. The best thing I liked about these Bose earbuds that you can control Bass. I would highly recommend these to anyone and I am so happy that I own these. Thank you Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good Bose product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit , better quality !! I recommend the brand !!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly Recommend for Bose Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use. If you alteady have Bose items it syncs up through the app seamlessly.

    I would recommend this to a friend