Customer Ratings & Reviews
- Model:
- 882826-0020
- SKU:
- 6554466
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound quality, God Tier Noise Cancelling!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these, great sound quality and top notch noise cancelling. God Tier
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
The worst connectivity ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love the audio quality and sound modes between transparency and the noise cancelation modes. Base among other things are above Apple. However, you’ll drive yourself insane with the amount of connectivity issues. These things are the Russian roulette of connectivity. Need it to connect when a call comes in? 2/10 Need to connect for music? 4/10 Need both of them to connect? 3/10 Navigating easily between your laptop and phone? 0/10 I have had multiple instances where I have had to re-pair my device to get it to work. Sometimes I just give up and grab my Apple ones. If I could return it I wouldn’t think twice about it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you've been enjoying the audio quality and different noise-cancelling modes of your QuietComfort Ultra Earbuds, Jonathan! If Bluetooth connection issues are occurring, then re-pairing the earbuds as you described is one thing to try. So too is re-syncing the buds and charging case, and rebooting your mobile device.
As for navigating between connected devices, you can disconnect from your current mobile device by placing the earbuds in the charging case, or using the Bose app or your device's Bluetooth settings. Then, to connect to a different device, just use that device's Bluetooth settings. I hope this is useful!
Warm regards
Fiona M. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best I've ever had. Having said that, I'm not a fan of these reviews that everyone wants. It never use to be this way. I can still go to the grocery store and buy $300.00 of food and they never want my valuable opinion. If you have good people working for you then, you don't have to worry. This review is not intended for the public. I feel that im being forced to write it with a "minimum of 50 characters." I like Best Buy. I have purchased many items. If I'm being pressured into writing a review, I won't be shopping at Best Buy.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
My opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all for.phone calls very low volume but music quality was great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Reilly,
I am happy to hear that you love the sound quality of your earbuds, but sorry that you are not happy during phonecalls. To make sure you are getting the best experience, please make sure to correctly wear them by checking our fit guide here: https://bose.life/3uWVAlx
For further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Amazing Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds your money can buy. Best sound quality.
I would recommend this to a friend - Cons mentioned:Connectivity
great anc and sound but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great looking pair of earphone but wouldnt stay on my ears and have a bit of connections problems.
I would recommend this to a friend - Cons mentioned:Connectivity
Gimmie the OG qc in ears!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used my bose quiet comfort in ear phones the og for nearly two years. The left earbud is dead and out of warranty. Bought these hoping for similar stellar quality and ease of use. The app took a half hour to set up. I just used these on the airplane ride from RI to Florida and they kept zapping me with ringing noises. If only they'd bring back the og bose qc in earphones I'd happily fork over the 250$ price.... 350$ including tax for almost pure garbage. I'm a true bose fan too. They don't sound as rich as the og model either. My parents, who both have their bose og in earphones said these sounded like crap too. I'm not happy with the fit either. Og qc in earphones fit snugly. Run, walk, fly, nap, whatever. They fit comfortably. You gotta keep your head still to keep the buds in. Not to mention the audio drop. My phone is Samsung s23 ultra, stepfather Samsung z flip 5,mom iPhone 12 pro max. Utter crap connection and sound on all devices.... Gimme a refund and get me the og bose qc in earphones. I really wanted to love these, seeing as though I have happily relied on bose stuff since I was in middle school . I think they're crap. Stay away from these buds. Nothing else fit or sounded as well like the og bose qc in earbuds. Give me those and I'd be a delightfully happy camper.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vikki,
I'm happy to see that you found the fit comfortable, even though you said you weren't happy with it. Based on your experience, this could be the cause of the unexpected noises you were getting, and them not staying in your ears during use. I'd recommend following our guide here https://bose.life/464ZWoC on how to get a great fit from the earbuds. This can prevent unwanted noises, and help the earbuds to sound better as they can tune better to your earbuds during power on. I'd also check out our guide here https://bose.life/46ljNzU on how to help with unwanted noises.
Please also try our guide here https://bose.life/3QWFaRR for help with the audio drop outs you're mentioning. Please also contact us https://bose.life/contact as we'd love to help you.
Nic - Bose Customer Support
- Cons mentioned:Connectivity
Dont work as they should.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day one they had a static sound but I decided to give some time. Well its been a month and more issues started to happen; they disconnect on their own when I pause a video and try to start again. The static noise continued. They are going back as this is annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your experience so far, Sandra! The QuietComfort Ultra Earbuds have a "noise floor" (as do all earbuds with active electronics), but this shouldn't affect your enjoyment of the earbuds. Try resetting the earbuds or rebooting your mobile device - this can also resolve any disconnections. Failing that, our support team will also assist you. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
The best in ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones with the latest spatial technology are spectacular. They provide not only excellent noise cancelling but an immersive, spatial setting that makes it seem like the music is all around you.
I would recommend this to a friend - Pros mentioned:Sound quality
Best In-ear noise cancelling earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best noise-cancelling in-ear earbuds I have owned.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Loss of sound.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great up until after a year or two of use one of the earbuds will permanently be stuck at almost 1/3 of the maximum volume.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cody, I'm sorry to hear one of your QuietComfort Ultra Earbuds is only playing at a third of the volume you'd expect. This shouldn't happen, even after 1-2 years of use, so try giving the earbuds a reset as follows: https://support.bose.com/s/display-articles?isSessionCreated=true&productId=01t8c00000QEpawAAD&articleId=kA08c000001fEhACAU&language=en_CA. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bosie ear buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get ear buds keep shop nosie out and music blasting
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds provide the best sound. The bass is better than any other brand I have tried. Highly recommend them.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC Ultra Earbuds
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the noise canceling on them it’s top tier. The audio is incredible but I wouldn’t recommend them for running or anything active.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Wish they came with a little more instructions. However sound quality is great.
I would recommend this to a friend - Cons mentioned:Connectivity
Connecting issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst but not my favorite, the deciding factor was when sometimes one of the buds would struggle to pair
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Abel,
If you ever experience any connection issue, please try to reset your earbuds as it can often clear these errors: https://bose.life/qcufr
Contact us for further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Connectivity
Great earpods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome tried 3 different JBL and few others these are better hands down only down fall is no wireless charging
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Ultra earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Bose Ultra earbuds. Bose has definitely stepped up their technology with this set. The noise canceling is second to none, and I’ve bought just about every brand known. Kudos Bose!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Sound Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are absolutely fantastic. The sound is exactly what I have been looking for. A+++
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Look elsewhere, this product is a dud.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have amazing noise cancelling, as well as very good quality sound. That’s where the praise ends. They suffer from connectivity problems, and after just two weeks mine have stopped working. Had hopes some of the issues from the previous version would have been addressed but they haven’t. This will likely be my last Bose purchase. What an embarrassing product from a once respectable company.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ben,
It's great that you're enjoying the amazing noise-cancelling and sound quality of the earbuds.
The connection dropping out and then for the earbuds to stop working is unusual. Double check that the stability band of the earbuds is correctly seated, which our guide here https://bose.life/464ZWoC can help with. This will ensure that the earbuds can be properly charged, and reset when placed in the case.
You can also try the steps here https://bose.life/464ZWoC that may help, or contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support