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Customer reviews

Rating 4.3 out of 5 stars with 2462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,462 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and with the aware mode change option you can wear them while having a conversation with someone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Earbuds ..I have owned many different kinds and these are the best . They stay in the ear and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding earbuds. Nice app, but wish I could set the bass, treble, etc. Noise canceling is terrific. Well worth purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. In my opinion these are better then airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I've owned Bose Sports I was unhappy when they stopped carrying the product and I tried the Ultra and enjoyed them. No problem whatsoever!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Quiet comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quiet comfort ultra true wireless use cancelling. easy to use and incredible noise cancelling unit. A little pricey but worth it. I thoroughly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality and how convenient they are ive been using these for about 6 months and have no complaints thus far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best earphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphones when I put them on. I can’t hear no one who is trying to talk to me when I’m working. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound Quality and good build. It worths the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Been an Apple AirPods Pro guy since day one. Once I put these on I don't want to go back. The bass, the noise canceling is top notch. Love them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    The price is not worth for the sound and connectiv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is not worth for the sound and connectivity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Noise cancelling

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without playing any music, these headphones will cancel the noise around you. It doesn’t complete mute everything but it makes the surrounding much much quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever purchased! I will recommend to anyone who is looking for good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best got Bester !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new color ! Even better than the previous QuietComfort 2 model ! The best noise-cancelling and sounding buds in the market ! Forget your AirPods - these are better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I have been a loyal Bose customer for 15 years, but these are the worst I've ever had. The sound is great and the noise cancellation is phenomenal. However the quality is extremely low with the rubber surround breaking after 2 months of use causing them to slip constantly and fall out on occasion during use. After 5 months of use, I started hearing a loud crackling in one of the earbuds. I reached out to support and they told me this was expected due to the noise cancellation. After I was adamant this was not normal, they told me there was no factory reset with these specifically and the only option was replacement which would take up to 8 weeks after they received them. I use these for many hours a day with my job and it would be a severe inconvenience at best to be without them for so long. This is a stark contrast from Bose products of the past and I will not be buying these or any other earbuds from Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Blaine, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! I am happy that you like their sound and noise cancelling performance, however.

      The stability bands shouldn't break within a few months of use, however if this does happen, our customer support team will be more than happy to send you some new bands. The team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US.

      The loud crackling noise you described doesn't sound like it was caused by the earbuds' noise cancelling. Things to try here include re-syncing the earbuds with the charging case, rebooting your connected mobile device, and clearing the Bluetooth pairing lists on both sides. If these steps fail to resolve the issue, our support team will be very happy to assist here as well.

      Lastly, you referred to an 8-week turnaround time for an exchange of your earbuds. Bose has recently transitioned its repair and returns locations, however I can confirm that there is no longer a risk of delay. In this respect, I invite you to contact our support team again via the link above, so we can ensure all troubleshooting has been tried and then go through our service options with you, if these are needed.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for flights!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise canceling earbuds! I can't fly without them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. I legit liked the way it cancels the noice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. No complaints! It has noise cancellation and it is very good for phone calls. Bose sound is super clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are by far the best earbuds wireless that I have tried. I also have the Sony XM fives and these are far superior I highly recommend these to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love but....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but it's advisable to inspect the contents of the box before leaving the store. Upon purchase, the box appeared undamaged and nothing seemed amiss. However, upon opening it at home, we discovered an empty, soiled case for AirPods inside. We promptly returned to the store and explained the situation to the staff, who were understanding and facilitated an exchange. They allowed us to return the original purchase and provided us with a new box, which we inspected in-store to ensure no similar issues occurred.

    I would recommend this to a friend